I enrolled for level 4+5+6 almost a year ago and passed all the Level 4 courses since last year. After initial payment, I wrote for 4 months, asking for links to pay but no response. By the time... See more
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The lesson was so well structured and up to the point that anyone with eager to support his tutoring skills would find beneficial. I can not leave outside the parameter that the English vocabulary tha... See more
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They scam you. I requested a refund after releasing noone was responding to me. Finally after a week they replied saying we don't offer refunds - despite the policy saying full refund within 14 days (... See more
I have completed a diploma level 5, the support and advise I have received from Reena during my study was outstanding, always providing reply to my e-mail promptly. The communication from the admin si... See more
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Company details
- Business School
- Computer Training School
- Educational Institution
- Management School
- Software Training Institute
- Vocational School
Written by the company
We are an institution offering wide range of courses in the field of business management ranging from diplomas to degrees to students worldwide. We have strong alumni from Asia/ Middle East to Australia, Africa to Europe and America. LSBR is accredited by some of the prestigious awarding body such as Othm Qualifications, Qualifi, ATHE, CPD, Sage Qualifications to name a few. The course taught by LSBR, UK are accredited by UK Government Education Regulation body - OFQUAL.GOV.UK , thus you are assured of education you receive at LSBR which is accredited and respected by schools and businesses world over.
Contact info
3, Georgian Way, Harrow, London, HA1 3LF, London, United Kingdom
- +44 203-608-6991
- admissions@lsbr.uk
- www.lsbr.uk
3.2
Average
398 reviews
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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I enrolled for level 4+5+6 almost a…
I enrolled for level 4+5+6 almost a year ago and passed all the Level 4 courses since last year.
After initial payment, I wrote for 4 months, asking for links to pay but no response.
By the time the links were provided, it has accumulated so much and my access was blocked before the links were sent to my email.
Prior to time I have started the level 5.
I have written some months ago to allow me to pay for the level 4 and collect the certificate first for that level but there has been no response.
Now I just want to pay for level 4 part and collect my certificate.
30 November 2025
Unprompted review
My journey here is Unique and wonderful
My journey here is Unique and wonderful
23 April 2026
Unprompted review
This course made Customs genuinely fascinating. It completely changed the way I see the subject!
This course took me from beginner to professional level in Customs and Freight Forwarding. Coming from a Supply Chain background, it was the perfect complement to my existing knowledge. Highly recommended!
22 March 2026
Unprompted review
Scam
They scam you. I requested a refund after releasing noone was responding to me. Finally after a week they replied saying we don't offer refunds - despite the policy saying full refund within 14 days (that's not true). Do NOT do a course with them. It's a scam.
13 April 2026
Unprompted review
I great content and great plataform.
4 April 2026
Unprompted review
Reply from London School of Business and Research
Dear Alessandro,
Thank you very much for your 5-star review!
We’re delighted to hear that you found the content valuable and the platform easy to use. Your feedback means a lot to us and motivates our team to continue delivering a high-quality learning experience.
If there’s ever anything we can do to support you further in your learning journey, please don’t hesitate to reach out.
Wishing you continued success!
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
The lesson was so well structured and…
The lesson was so well structured and up to the point that anyone with eager to support his tutoring skills would find beneficial. I can not leave outside the parameter that the English vocabulary that is used in this lesson is excellent. The tests were all fitted with the subject of every single section. This is the second lesson that I have completed as a non native speaker student and I think that the target of the lesson was accomplished 100% . I totally recommend it for everyone who wants to master his or her ability to tutor. Thank you very much LSBR for your great lessons!
31 March 2026
Unprompted review
Reply from London School of Business and Research
Dear Eleftheria,
Thank you so much for your wonderful feedback and for awarding us a 5-star review — it truly means a lot to us.
We are delighted to hear that you found the lessons well structured, clear, and beneficial to your tutoring development. It is especially rewarding to know that, as a non-native English speaker, you found the vocabulary accessible and the overall learning experience supportive and effective.
Your appreciation of the assessments being closely aligned with each section is also very encouraging, as we aim to ensure that every part of the course contributes meaningfully to your learning outcomes.
Congratulations on successfully completing your second lesson — that’s a great achievement! We are truly pleased to have been a part of your learning journey, and your recommendation means a great deal to us.
Wishing you continued success as you further develop your tutoring skills.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
Great and Very Fast responds
23 March 2026
Unprompted review
Reply from London School of Business and Research
Dear Rafeek,
Thank you so much for your 5-star review!
We’re delighted to hear that you had a positive experience with our team and that our response time met your expectations. Providing prompt and efficient support is something we truly prioritise, so your feedback means a lot to us.
If there’s ever anything more we can assist you with, please don’t hesitate to reach out.
Wishing you continued success in your learning journey!
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
Shocking experience and they lie
Updated: Just to show that they are lying in the public domain, I have updated my Google Review with an image to show that I had submitted a unit in 2025 which was marked by them February 2025, not 2026.
Review: Gave these a second chance, completed a qualification with them which took 2 years. When I completed, I received confirmation of registration from the awarding organisation. Policy with OTHM is that learners must be registered within 28 days of enrolling. LSBR failed to enrol me, and when querying my certificate weeks after passing my final assignment, they told me they would claim it in 10 weeks time. I am appalled, gone down the complaints procedure. I would upload evidence but I cant on here, can be seen on my google review.
17 March 2026
Unprompted review
Reply from London School of Business and Research
Dear David,
Thank you for your feedback.
We take concerns of this nature seriously; however, it is important to clarify the factual position for transparency.
You enrolled in the programme in August 2024 and were granted full access to the Learning Management System, study materials, and assessment framework at that time. Our records indicate that there were extended gaps in academic engagement, during which no assignments were submitted.
Your academic submissions were received in February 2026, following which they were processed for assessment in line with standard academic procedures. Progression and awarding body processes are dependent on active participation and submission of required work, not solely the initial enrolment date.
Regarding your comments on feedback and support, LSBR provides structured academic support aligned with a self-paced professional learning model. Feedback is issued through the designated academic channels as part of the assessment process.
We do not accept the characterisation of the service as inadequate, particularly given that course access, materials, and assessment services were provided and utilised.
That said, we remain committed to resolving matters professionally and have already reached out to you directly to work towards an appropriate conclusion.
We would encourage you to engage with us constructively so this can be resolved without further escalation.
Thank you,
Roger Smith,
London School of Business and Research, UK
Courses are scam
Courses are scam. Avoid materials a poorly composed, formulas not formatted properly. Videos from Youtube not always relevant to to topic mentioned.
No practical exercises.
There is no way to get money back (no support at all).
14 March 2026
Unprompted review
Reply from London School of Business and Research
Dear Alexander,
Thank you for sharing your feedback.
We are concerned to read your comments, as they do not reflect the standard of experience we aim to provide. All our short-term professional courses are designed as self-paced programmes, which include structured study materials, curated reference videos, and assessments to support learning outcomes.
We would like to clarify that course access, materials, and support channels have been made available, and our team remains reachable for any academic or technical assistance. If you have faced any difficulty in accessing support or specific areas of the content, we would genuinely appreciate the opportunity to review this in detail and address your concerns.
With regard to the course structure, the materials are intended to provide both conceptual understanding and applied knowledge. That said, we continuously review and improve our content, and your feedback regarding formatting and relevance has been noted for internal review.
We are also unable to agree with the characterisation of the course as a “scam,” particularly as the programme has been delivered as described. However, we remain committed to resolving any genuine concerns and supporting you in completing your course successfully.
We would encourage you to reach out to us directly so we can assist you further and work towards a satisfactory resolution.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
Great Course Content, but Some Technical Glitches
I recently started this course and I am really enjoying it so far. The information is very interesting and the modules are well structured, which makes the content easy to follow and learn from.
My experience did begin a little shakily because the course content changed after I had already started. Some modules were updated, so I had to redo certain sections and I ended up completing a quiz based on information that I had not originally studied. I did manage to pass it, but I would have preferred the option to redo it once the updated material was in place.
Since then, the course has been running much more smoothly. However, I have experienced a technical issue with the quizzes. Although the system states that there are 40 minutes to complete 25 questions, the timer only gives me about 9–11 minutes, which makes it difficult to finish all the questions properly.
I have spoken to Tracy about this and she has said she will raise the issue with the IT team, so hopefully it will be resolved soon.
Overall, I am really enjoying the course and the content is excellent. The only challenge has been the technical glitches with the quiz timing.
14 March 2026
Unprompted review
Reply from London School of Business and Research
Dear Margot,
Thank you once again for your detailed and thoughtful review — we truly appreciate the time you took to share your experience.
We’re really pleased to hear that you’re enjoying the course content and structure, and that your overall learning experience has been positive.
We also wanted to thank you for your patience regarding the initial challenges you faced. Based on feedback such as yours, we immediately reviewed the concerns raised, and we’re glad to confirm that the quiz timing issue has now been fully resolved, along with the improvements around content updates to ensure a smoother and more consistent learning experience going forward.
Your suggestion regarding the ability to retake quizzes after content updates was extremely valuable, and it has been taken on board as part of our continuous improvement process.
We’re grateful for your understanding and for highlighting both the positives and areas for improvement — feedback like yours genuinely helps us enhance the experience for all our learners.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
It is a scam
It is a scam, the courses are just random pdfs and tests. Stay away
1 March 2026
Unprompted review
Reply from London School of Business and Research
Alessandro,
We are compelled to respond factually to this review, as it is demonstrably inaccurate.
You enrolled in the "Certificate in Data Science and Analytics with Python and R Programming" on "1 March 2026" and submitted this review "within 24 hours of enrolment". During that period, system logs show access to "only the first module", along with an attempted (and unsuccessful) assessment submission.
For clarity, this programme comprises "6 comprehensive modules", each containing:
- Structured core study material across multiple chapters,
- Detailed case studies and applied study notes,
- And an extensive set of reference video resources supporting each module.
It is therefore not possible to have completed — or meaningfully reviewed — the course in the timeframe stated.
LSBR provides "academically structured, self-paced professional programmes". The learning format, including the use of written materials, assessments, and reference media, is clearly outlined prior to enrolment. Describing this as “random PDFs” is simply incorrect.
If your dissatisfaction stems from assessment outcomes or unmet expectations regarding learning style, those are valid discussions to have — but mischaracterising the course publicly after minimal engagement is misleading.
Should you wish to engage constructively, our academic team remains available to support genuine learners. Otherwise, we trust readers will draw their own conclusions based on the timeline and facts.
Thank you,
Roger Smith,
London School of Business and Research, UK
https://ShortCourses.LSBR.UK
I did a level 6 diploma course last…
First of all I must say thank you. However if all of this was communicated to me properly and I wasn't being ignored I would not have written a negative review in the first place. Initially I was told 6-10 weeks after my payment which had long passed . I made numerous calls/ emails to have updates but nobody was telling me anything and it was frustrating. This eventually seemed to me as a scam because nobody was ever around and all I was being told give me your email and phone number and we will get back to you which in nobody never did until today when I was award the certificate yesterday which mean that communication is very poor. Anyone in my position would have been frustrated. Again thank you and to the guy who I spoke to on Tuesday apologies for not remembering your name thank you for actually listening and understanding my frustration.
23 February 2026
Unprompted review
Reply from London School of Business and Research
Dear Althea,
Thank you for sharing your feedback. We are genuinely sorry to hear about your frustration and understand how stressful waiting for an award outcome can feel.
For clarity and transparency, we would like to outline the timeline involved. You enrolled on the Level 6 Diploma in Teaching and Learning (Fast Track – 6 months) on 07 April 2025. Your final fee instalment, which is required before submission for External Quality Assurance (EQA), was due on 09 August 2025 and was received on 29 October 2025.
Immediately upon receipt of the final payment, your completed assignments were submitted to the awarding body for External Quality Assurance. This process is conducted independently by the awarding body and typically takes up to 10 weeks, in line with regulatory requirements set by OTHM and Ofqual. Unfortunately, this stage is outside the direct control of LSBR.
We are pleased to confirm that your award has now been successfully released, and your award copy was emailed to you yesterday.
We sincerely regret that the mandatory external verification timeline caused distress, and we apologise if this was not communicated as clearly as it should have been during the waiting period. LSBR does not withhold certificates, nor can we expedite awarding body processes, but we fully appreciate how delays can be perceived from a learner’s perspective.
We hope that, now your award has been issued, you may consider updating your review to reflect the full outcome of your qualification. Should you need any further documentation or support, our team remains available to assist you.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
Its a scam not a school
Its a scam not a school. Their courses are collected YouTube videos. Stay away.
11 February 2026
Unprompted review
Reply from London School of Business and Research
Hello Joseph,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.
We would like to clarify that LSBR is a registered education provider offering structured, self-paced professional programmes that include curated learning materials, academic frameworks, assessments, and learner support. Our courses are not collections of YouTube videos, and all content is developed or curated specifically for structured professional learning outcomes.
That said, we understand that different learners have different expectations, particularly regarding learning formats and delivery styles. If there has been any misunderstanding or if you feel the course was not aligned with what was presented at the time of enrolment, we would sincerely like the opportunity to review this with you and address your concerns properly.
As this review is anonymous, we are unable to identify your enrolment or reach out directly. We kindly invite you to contact us at admissions@lsbr.uk with your enrolment details so we can investigate and assist you fairly and transparently.
We value all learner feedback and remain committed to continuously improving our programmes and support.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://ShortCourses.LSBR.UK
Unable to Access Online Course/Poor Support
I enrolled on a Managing Workplace Bullying and Harassment online course in December 2025, I have been unable to access the course despite numerous attempts for support with my issue. I found them unresponsive to email and Whatsapp, I rang the phone number a few times to inform them of my issue and did not receive a call back.
20 February 2026
Unprompted review
Reply from London School of Business and Research
Hello Peter,
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced and understand how frustrating this must have felt.
We would like to clarify that the correct LMS dashboard link and login credentials for your course were shared with you via email at the time of enrolment. Your programme — Professional Certificate in Understanding and Managing Workplace Bullying and Harassment — is delivered through our dedicated short-term professional programmes platform, which is separate from our main academic LMS.
It appears that access was being attempted via the incorrect LMS destination. Once the correct platform details were revisited and used, access to the course was successful, and we’re glad this has now been resolved.
We appreciate your feedback, as it helps us strengthen our onboarding communication and ensure clearer guidance for future learners. Should you need any further assistance, our team remains available and happy to support you.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://ShortCourses.LSBR.UK
Nonsensical AI Content
Having been excited to find a neuroaesthetics course, I have been deeply disappointed to find the course completely created using AI with endless repetitions, disorganised course structure and incomplete information. I have had to do extensive personal research to make sense of any concepts mentioned. The bear minimum has gone into creating this course which has produced a barely coherent set of 'modules' which has not at all been worth the money I have paid. The admin team have been mostly unresponsive. Gutted as I was really looking forward to learning more!
4 January 2026
Unprompted review
Reply from London School of Business and Research
Hello,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations, especially given the enthusiasm you had when enrolling.
Our programmes are designed as self-paced, research-led online courses, drawing from a range of academic sources and contemporary frameworks. That said, we take concerns about course structure, clarity, and learner experience very seriously. Your comments regarding repetition, organisation, and academic depth have been noted and will be reviewed internally.
We also regret if our administrative communication felt unresponsive — that is certainly not the experience we aim to provide, and we apologise if this caused frustration.
We would welcome the opportunity to discuss your concerns directly, understand your experience in more detail, and explore how we might resolve this matter appropriately. Please feel free to contact us via our official support channels so we can assist further.
Thank you again for your feedback — it helps us improve.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://ShortCourses.LSBR.UK
Low Value Course
These guys are a poorly managed, low value courses company. I bought a course and they fed me AI content, with lacklustre depth. The lecture is AI, the videos are not even theirs, they've taken it from somewhere else.
I believe how they operate is they think of as many courses they could sell, and fill it with AI content. I get it to some extent, but at least make the videos yours???
My course is 3d design for insoles for Podiatry applications
11 February 2026
Unprompted review
Reply from London School of Business and Research
Hi Mark,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.
We would like to clarify that our courses are designed as guided professional learning programmes, where content may include a mix of instructor-led material, industry reference videos, case studies, and curated resources. This approach is commonly used in professional and vocational education to expose learners to a broader range of practical perspectives rather than limiting learning to a single presenter.
That said, we understand your concern regarding depth and presentation, and we take this feedback seriously. We are continuously reviewing and improving our course structure, delivery methods, and learning resources to ensure they provide clear value and relevance—particularly for specialised applications such as podiatry-focused 3D design.
We would genuinely welcome the opportunity to review your specific concerns in more detail and explore how we might better support you. Please feel free to contact us directly so we can look into this further.
Thank you again for your honest feedback—it helps us improve.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://ShortCourses.LSBR.UK
I have completed a diploma level 5
I have completed a diploma level 5, the support and advise I have received from Reena during my study was outstanding, always providing reply to my e-mail promptly. The communication from the admin side is really good. I highly recommend LSBR to gain qualifications. I am looking to enroll for the Level 6. The new platform migration is really good.
9 February 2026
Unprompted review
Reply from London School of Business and Research
Hi Lydie,
Thank you so much for your wonderful feedback and for taking the time to share your experience with LSBR. We’re truly delighted to hear that you found the support and guidance helpful throughout your Level 5 Diploma journey.
We’ll be sure to pass on your kind words to Reena—she’ll be very pleased to know her support made a positive difference. It’s also great to hear that you found our admin communication smooth and that the new learning platform migration enhanced your experience.
Congratulations on completing your Level 5, and we’d be absolutely happy to support you as you progress to Level 6. We wish you continued success in your academic and professional journey.
Thank you once again for your recommendation—it means a lot to us.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
I enrolled for a combined level 3
I enrolled for a combined level 3, 4, & 5 in Health and social care in October 2025. Every month I would receive an invoice to make payment before the 10th.
January 2026 I did not receive the invoice, I sent email to accounts (email address was on the invoice) but it said email does not exist. I communicated this to admin and Arun. Access to the online portal was revoked before 10th January. Website interface also changed and still there was no communication. All these concerns I have emailed to the admin and no response came. Only to receive an email yesterday that there wss a website migration, find attached new login details. Another one came in soo after requesting payment to avoid uninterrupted access to study portal despite that I already experienced this with a valid payment.
I feel there is a lack of transparency with the organisation and I have been emailing that j wish to cancel enrolment but there is no response even on the whatsapp number. Very disappointing indeed, I do not recommend anyone to use LSBR as an online study option.
25 January 2026
Unprompted review
Reply from London School of Business and Research
Dear Nyasha,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand how the lack of timely communication during this period caused frustration and concern. That was certainly not the experience we aim to provide our learners.
In January 2026, LSBR carried out a scheduled migration to a new website and upgraded learning platform. Unfortunately, during this transition, there were temporary disruptions affecting invoicing emails, portal access, and response times from our support teams. We acknowledge that clearer and more proactive communication should have been provided, and we sincerely apologise for this shortcoming.
Please be assured that access revocation was not intended as a penalty, and any interruption experienced was linked to the system migration rather than an issue with your payment status. Updated login credentials and access were issued once the migration was completed to ensure continuity going forward.
Regarding your request to cancel enrolment, we regret that this was not addressed promptly. This has been escalated internally, and our team will reach out to you directly via email to discuss your concerns and outline the available options in a transparent manner.
Your feedback is important to us and has been taken seriously. We are already implementing measures to improve communication during system changes and to ensure learners are better informed and supported.
Thank you again for raising your concerns, and we hope to have the opportunity to resolve this matter appropriately.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
Wouldn’t recommend
Pros:
Very easy to sign up
Responsive admissions team to onboard you
Cons:
Takes a while to understand how to approach courses, the layout in this day and age is amateur.
Support during the course is rubbish, the answers I received were not helpful to me.
I fell behind on my course due to family member passing away and I received NO response whatsoever when I chased and chased for an extension.
I’d save your money and do something like ICS learn or Open University where quality is better and you feel supported.
1 September 2025
Unprompted review
Reply from London School of Business and Research
Dear Alicia,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and, most importantly, for your personal loss. Please accept our sincere condolences.
We regret that you did not feel adequately supported during a difficult time. When a learner requests additional time due to exceptional personal circumstances, our intention is always to respond with empathy and flexibility, and it is clear that in your case we fell short of this expectation. For that, we sincerely apologise.
We also appreciate your feedback regarding the course structure and platform usability. We acknowledge that adjusting to a self-paced online learning environment can take time, and your comments have been noted as part of our ongoing platform and support improvements.
Your feedback is taken seriously and has been shared internally to help us strengthen our learner support processes, particularly around timely communication and academic extensions.
If you would be open to it, we would welcome the opportunity to review your case properly and see if there is anything we can do to assist you further. You may reach us directly at admin@lsbr.uk or over official WhatsApp number +44-7360-275888
Thank you again for your honest feedback.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
No Support, Poor Communication, and No Certificate: Be Warned
I completed a Level 4 and Level 5 Law diploma with LSBR, and it turned out to be a very disappointing experience. While they did provide some written notes for each unit, there were absolutely no classes, no lectures, and no proper interactive learning. Essentially, I was left to do the majority of the coursework with minimal support beyond those notes.
Despite paying for the course in full and repeatedly asking if there were any outstanding balances or late fees that needed settling so I could receive my certificate, I received no meaningful response. Eventually, I found I could no longer log into my account at all, as it simply stated that my account could not be found.
When I tried to contact the accounts team and found their email was no longer working, I called and informed them about the issue. In response, they provided me with an alternative email address, the CEO's email; to send my queries. However, even after contacting that email multiple times, I still received no response. I also called over ten times last week alone with no success.
Ultimately, I just want my certificate. If there are any late fees, I am willing to pay them. If they cannot provide my certificate, they should refund all the money I have paid from the start. If neither of these things happens, I will have no choice but to file a civil suit.
Furthermore, I am prepared to report LSBR to the appropriate authorities because this is essentially fraud. I know I am not the only one experiencing this. I will report them to Qualifi UK and Ofqual, since this diploma is certified by Qualifi and governed by Ofqual. They need to know that this institution is not delivering what it promised.
LSBR needs to either give me my certificate or refund my money, or I will escalate this further.
12 January 2026
Unprompted review
Reply from London School of Business and Research
Dear Olivia,
Thank you for taking the time to share your concerns. We’re genuinely sorry to hear about your experience and appreciate the opportunity to clarify a few important points.
You were successfully enrolled on the Level 5 Extended Diploma in Law on 17 April 2025, and your registration with the awarding body was completed as part of your enrolment. Your programme is delivered in a self-paced online format, which includes structured written materials, assessments, and academic guidance rather than live classes or lectures. We regret if this learning model did not align with your expectations.
We would also like to clarify that your LMS access remained active through December 2025. In January 2026, LSBR undertook a planned upgrade to a new learning platform. During this transition, some learners experienced temporary delays in access, and we acknowledge that communication around this process should have been clearer. We sincerely apologise for the inconvenience this caused.
Regarding certification, LSBR does not withhold certificates arbitrarily. Certificates are issued once all academic requirements are completed and the learner account is fully regularised. As you are already registered with the awarding body, we would be pleased to review your status in detail and clearly outline the remaining steps required to proceed.
We regret that the communication gaps during this period impacted your confidence in our service. Your feedback has been noted seriously, and improvements have since been implemented to ensure clearer updates during system changes.
We kindly invite you to contact us directly at admin@lsbr.uk or over our official WhatsApp number +44-7360-275888, quoting your enrolment details, so we can assist you promptly and work toward resolving this matter constructively.
With warm personal regards,
Roger Smith,
On behalf of the Dean
London School of Business and Research, UK
https://www.LSBR.UK
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