Love Your Postcode ® Property Group Reviews 

885
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely friendly, welcoming, and always ready to offer professional guidance and dependable support throughout the entire property journey. People genuinely appreciate the exceptionally smooth, efficient, and stress-free service when searching for new homes or managing existing rental properties. Some reviewers were not happy with the overall communication and felt that arranging viewings could occasionally lead to wasted time and energy. Consumers also mentioned facing frustrating difficulties when trying to secure prompt callbacks and dealing with unexpected questions during property inquiries.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that the team is friendly, professional, and... See more

Service

People report positive experiences with service, highlighting kind staff, smooth processes, and timely... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the team ensures a smooth and quick... See more

Location

Customers had positive experiences with location, mentioning properties at Tatbank Road in Oldbury,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you once again for accepting our application on North Street Dudley. The viewings had over 10 families attending. We were selected over everyone even though our history was patchy.... See more

Company replied

Rated 5 out of 5 stars

Met with Japz and bobby at a beautiful property, japz showed me the whole property explained the area and everything with detail, it was a really fond memory meeting Bobby Paji who I am a real fan o... See more

Company replied

Rated 5 out of 5 stars

My previous tenant just left no notice, 2 months rent not paid.House very dirty I was recomended to go to We Love your postcode, they sorted everything the arrears the minor damage even the cl... See more

Rated 5 out of 5 stars

Had a great experience with LYP. We purchased a beautiful 2 bed apartment and just completed today. Manny, Bobby and Catalina have helped me so much to get this property and have no hesitation in reco... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Agency
  6. Short Term Apartment Rental Agency

Written by the company

Love Your Postcode a top tier 1% multi-award winning property group has simplified the way people sell, buy, rent & manage property since 2009. We are renowned for creating and developing driven and ambitious professionals. The company's mission is to set the standard in estate agency through exceptional service, local expertise, and innovative marketing that delivers superior outcomes for buyers, sellers, landlords, and tenants. Love Your Postcode focuses on delivering sales, lettings, property management, and relocations through hyperlocal expertise, high-intensity marketing, and tech-enabled lead generation. The company emphasizes customer focus, local expertise, marketing excellence, integrity, and continuous innovation, supported by investments in CRM, listings, and valuations. We also place a strong emphasis on social mobility and diversity, reflecting in their community partnerships and operations. Our people are key to our success. We are not just passionate about training people on how to sell and let properties, we are passionate about people development, both personally and professionally. That's why the average tenure of senior managers at Love Your Postcode is over a decade each. For many of us, moving house can be a stressful process that requires the most trusting and open of relationships. Love Your Postcode business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency. As a rapidly expanding business we are committed to finding ways of reducing our environmental impact and carbon footprint. We endeavour to be considerate within our local communities, as well as looking at the bigger picture. As a local business, we have a responsibility to the communities in which we operate and one of the most enjoyable parts of our job is meeting our neighbours and getting involved with local events. Freephone 0800 862 0870 or email sales@loveyourpostcode.com or visit us at 86 Birmingham Street, Oldbury B69 4EB


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(885)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank for taking our family to view…

Thank for taking our family to view several properties this afternoon. All of this without even making an advance appointment.

The only agent that was attentive to help us.

We will be moving ahead with Willow Road B66

Recommended highly.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Seamless rental journey


We have been associated with Love Your Postcode since September 2019, and our experience with their team has always been positive. The agents have been kind, quick, and proactive in their approach, ensuring a smooth rental journey for us.

Like any tenancy, there were occasional unforeseen issues, but through it all, both Love Your Postcode and we maintained a cordial and supportive relationship. As we move into a new chapter in our own home, we look back with gratitude for the service and support we received from Love Your Postcode.

A special mention to Isabel and Bobby, who have always handled matters with a customer-centric approach, making our experience even better. We truly appreciate their professionalism and dedication and look forward to staying in touch with them in the future.

Thank you, Love Your Postcode, for being part of our journey!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Top Service

The people at Love Your Postcode went the extra mile from the moment we had first contact with them until the day of moving into the property.

Impressively quick but efficient turnaround from initial viewing to putting down a holing fee and worked with us to make sure we could move in on specific date required.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

How can I give 0 stars?

How can I give 0 stars?
Not sure, where to even start with this review, to give you a full picture of my experience.
I went to a viewing that was odd from the first exchange I had withe the Realtor.
Unprofessional misogynistic jokes.
He was an hour late and did not give a heads up.
I have been waiting the whole time in the typical British weather.
I couldn't recognise the Agent, as his dress code was roadman-casual.
Not to mention the bad hygiene.

Now wondering, how desperate was I to even follow this person around.
He showed me multiple flats, from which non matched the advertised one.
Closing off with the flat that was advertised for rent, which was false advertised ment as the flat was actually for sale.

While I was viewing the flat I have noticed, that I am being recorded, WITHOUT CONSENT! I have asked the person, why is he recording me. To which he responded in a very cocky way: "haha, we record everyone who we house"
‼️ DISCLAIMER: If you had a viewing with this agency, ask for them to delete all materials they have from you! You might have been recorded as well!
I have asked him to immediately delete the footage, to which he reacted in a very offended and attacked way.

He tried to bring back the "energy" with a pathetic joke to ask, who should he contact about the flat. Who is the person that makes decisions "Who has balls in the relationship."

25 February 2025
Unprompted review
Rated 5 out of 5 stars

An exemplary team of professionals came…

An exemplary team of professionals came to our aid in searching for a family home in Oldbury. Its rear you find such dedicated individuals delivering a personal service matching the needs of young families. We got to see many properties before selecting Merton Close B68

7 February 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you. We hope you enjoy your stay at your new home.

Your review means the world to our team.

Rated 5 out of 5 stars

The experience was very good

The experience was very good. Bobby is very nice. I had a great time in the office and he helped me a lot.

16 January 2025
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you.

Rated 5 out of 5 stars

We recently tenanted a property from…

We recently tenanted a property from Love Your Postcode. They were so professional from all sides. Jhana was great at the viewing, Jay was organized and had everything ready for our key collection and Taran was polite and gave us an extra welcome box for our family.

26 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you.

Rated 5 out of 5 stars

Amazing Service, highly recommended

It was great working with Love your postcode, it was a quick and speedy process, and particularly Jay, Jharna and Taran were very flexible and available all the time to respond to the queries.

26 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Seren.

Rated 5 out of 5 stars

I recently had the pleasure of meeting…

I recently had the pleasure of meeting Jay during a property viewing, and I couldn’t be more impressed. He was incredibly polite, professional, and knowledgeable, answering all my questions with patience and clarity. Jay went out of his way to make sure I felt comfortable and informed throughout the process. It’s rare to find someone so genuinely nice and approachable in this industry. I highly recommend working with him if you’re looking for excellent service!

22 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Neha

Rated 5 out of 5 stars

Love your post sold my property for me…

Love your post sold my property for me and I can’t fault them in anyway at all. The sales person (Catalina) was professional in every way,she worked so hard to get everything over the line for me. I’ve been using love your post code for many years, they let my property for me and I never had one issue with anything the whole time I was with them, and like I said they then sold my property like professionals in the game. Thank you again love your post code.

15 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Richard.

Rated 5 out of 5 stars

Inspection …

Jai was competent and polite in his approach. It was an interactive nice experience and he took note of any loopholes and effects immediate action. He even brought a box of goodies. Thanks @ LYPC.

11 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Chioma.

Rated 5 out of 5 stars

Jay was helpful throughout the process…

Jay was helpful throughout the process and on the day of getting key as well. Jay and Taran were very supportive and friendly. I will definitely recommend my friends who are house hunting. Thank you guys for your efforts!

11 November 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Riddhi.

Rated 4 out of 5 stars

A good experience

The staff was really helpful and gave a quick response to all my queries.

24 October 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Umme.

Rated 5 out of 5 stars

I had a viewing today at Pakenham road…

I had a viewing today at Pakenham road in birmingham and the person coordinating and carrying out the viewing was very professional and kind, he communicated well and ensured to answer any queries we had.

23 October 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you

Rated 4 out of 5 stars

Customer care

The staff of ths agency is very proactive and patient.

17 October 2024
Unprompted review
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Thank you Emme

Rated 4 out of 5 stars

Kind and Flexible

The staff are very friendly and open to working with people of all experiences. In my experience with LYP, it took longer than expected to secure the deal, getting to the point to make and secure everything took a little too long for me, however working with Bobby, Catalina and Jharna was a delight. Should I look to make a purchase again in Birmingham, I would certainly recommend them.

29 September 2024
Love Your Postcode ®  Property Group logo

Reply from Love Your Postcode ® Property Group

Dear Omer,

Thank you for your honest and detailed feedback.

We look forward to assisting you again, once you're ready to grow again. Wish you well with the journey.

Team

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