Lovelula Reviews 

Placed my order and received email confirmation. However the shipment confirmation failed to provide the tracking number. When querying the site with my order # the site states invalid order. I emailed and asked for tracking and was told it will arrive in a few days but hey - here is a code for a discount to buy more. In fact that is what is in all of their emails. Not anything that actually assures you of what your initial order is progressing just actions to buy more. I have emailed again asking for a tracking number and am waiting for a response. The scam detectors relate this site as HIGH - meaning I should have checked before buying. If the product fails to arrive in the next day or so I will file a grievance with my CC company to get my money back. Buyers beware of this site!

This is my first time ordering from LoveLula and I will definitely be using this online store from now on. The company stocks my favourite brand Ayumi which is more expensive on most of the other online shops. It was packaged really nicely with extra care taken with tape used over the lids to avoid any spills. I'm really pleased with the service and would definitely recommend this online store.

After 6 weeks I'm still waiting for my order. I wrote them 3 emails and no reply. I wrote them in Twitter and no reply...I don't know what else to do...

Besuty box not great. Very disappointed. Soap, a moisturiser for oily skin I can't use (I have very dry skin) a very cheap lip balm and roll on perfume. Only subscribed for 3 months. Won't renew.

First time ordering from LoveLula. I only bought a few lip balms but when they arrived one was damaged. Still usable and to give them the benefit of the doubt it could have happened during delivery. Everything else was good with a fast dispatch.

Delivery came sooner than expected, product was much cheaper than anywhere else and on top I even got a gift.

They're pretty good, things tend to come fairly quickly when ordered and they have a good rewards system. I'm subscribed to their subscription box and i've noticed recently that as each month passes the box 'value' is getting lower and lower, like they're trying to slowly do it without people noticing - well, we do :(

Probably won't be resubscribing to it again for this reason, but otherwise generally they're pretty good

Product came very quickly, was well packaged in tissue paper (no plastic). Very happy and will use again in the future!

I put an order for some beauty supply on November 27.I still didn't get an Email confirmation with regards to the purchase .Emailed them 3 times still nothing.They got their money from my CC.What should I do?

Normally I would give a five star but I was disappointed with the amount of polystyrene wotsits in the packaging. This is not recycling friendly. However I love this website and all it has to offer so I will continue to use it. Great range of products and a fast delivery service.

Always fast delivery, really great products, been using lovelula for years and never had a problem.

My favourite online beauty shop ! I have ordered from Lovelula for 5-6 years and have always received the packages within 1-2 weeks (even in corona times). For good quality products (most natural) with a reasonable price (compared to Norway), free delivery and automatic discounts in checkout - I think it’s amazing ! Their customer service is also super ! I highly recommend Lovelula <3

Second time I am subscribing in 3 months as I am absolutely TIRED of waiting for 3 weeks to receive my beauty box. My money have been taken on the 1st this month and now its the 23rd and still nothing! They don't ever reply to my emails and every time I call they just say wait a couple of days! Seriously now, how hard is it to ship a box with Royal Mail!? I feel so disappointed since the product are actually amazing and I have been using all of them from my last two boxes. So sad.
Edit: I have not received such emails from them and still no improvement on their delivery. I am currently waiting for a box still to arrive that i paid for on the 1st of August (so waiting for almost 60 days for just one box).

I have used lovelula many times over the past six years, and have always had a great experience. A great range of products and very quick delivery.

Absolutely in love with this shop.
Very nice support, they really answer every question on e-mail quickly.
Once my parcel was lost somewhere in mail system and they send me the same order for free .
This is my favorite online shop ever.
Also the reward system is really nice - lovelula points have no expiration date.
I wish they have more brands,
because I would like to buy all I need only there. Thank you LoveLula!

Ordered a night cream in a glass bottle with ECO CERT label, received a plastic bottle without ECO CERT label and DIFFERENT ingriedients

Just received my order-whow!!!!!-that was quick
I'm so thankful that I've just discovered you especially living abroad🤗
Excellent service throughout😎

I’ve been a customer for many years and I’ve never been disappointed with their products and their customer service. Great company to deal with.