Candy Coat Reviews 

Still not heard anything back absolutely shocking behaviour I’m definitely taking this further you caused me emotional distress the way I’ve been treated an apple to along with be robbed an not refunded , so people if you do by off them just remember they’re refund policy is a scam! Wonder how many people they got away with not refunding

Love the products by candy coat, I used to pay to have my nails done and wanted to save money - so I started doing my own nails. My nail technician used candycoat, so I knew I wouldn’t have any problems. Fast forward over a year later and I’m still buying their products now. I had 0 experience with doing nails and now it’s something I look forward to doing every few weeks, as a result I have cute nails and I’m saving the money instead of paying someone else to do it. Never had a bad experience with this company and will continue to give them my custom 🫶🏻

Martine was super helpful going above and beyond to help me track down my package here in Colorado..I’m very thankful for the quick responses and all the help! I will definitely be purchasing more from their brand knowing they have great customer service!!

Ordered the Sweeties Paint Palette. Was super happy with almost all of the colour, really nice formula and pigmented!

I made my first order from candy coat for a few colours and tools to start out. Out of the few colours I had two that were the incorrect colour. Not a shade difference but dark blue instead of pink for example. I asked if I could send these back. While customer service were a little slow they did get back to me with everything, discussing the problem, a return label, offered me my selected colours and some freebies. Martine handled my issue and they were polite and understanding. I don’t know why there are such low opinions on here because like I said they were a little slow but did get back me and sorted the issue.
As far as the actual product performs is excellent. The gels and tools are high quality. Will order again in the future.

Candycoat polishes are the best polishes I have ever used - durable, beautiful and easy to use. I ordered a number of polishes during the sale, and did have an incorrect item arrive. This was resolved by Martine - they replaced the item with another, and sent over sweets and a polish container. Very helpful, and excellent customer service. Thank you <3

Thank you to Martine who responded to my emails very quickly.
I love candy coat products, looking forward to received my subscription boxes 😍

Martine was amazing! I emailed as the colour I wanted didn’t look like the picture. They are getting the warehouse to review the product, I got to keep the product whilst being compensated. Best customer service I’ve had in a long time!

Sheerah sorted my query fast and prompt! Great customer service!

Ordered a while ago and I’m happy with my nail lamp but unhappy with my nail polishes and the responses I received after I complained. I bought the classic rainbow set of polishes, but what I received was very different from the photograph. When I enquired about this I was told “these are the colours included in your rainbow box” and when I asked if I could return it I was told “unfortunately no colours are picked at random”. I have now been helped with my situation and been offered a discount on my future purchase.

I had an issue with my order but I spoke with Sheerah through online chat and she was amazing and rectified everything! Can’t wait to get the rest of my order and try the products😍

Fantastic customer service from Sheerah. Very understanding and a little gift of sweets. So pleased thanks so much!

Great quality products. For a professional nail technician I cannot afford to mess up so it is very important to have reliable products. Candy Coat’s products so far have not disappointed me, there is a big variety of colours and textures as well as accessories + the colours are lovely! (I am waiting for a few specific ones which are popular and therefore out of stock. Can’t wait until they are available again). Plus the prices and offers make it that much more enjoyable to order from candy coat !

AVOID! SCAMMERS!!
On my previous review of Candy Coat. Customer service said oh sorry about that contact customer service and provided an email to contact them on!! Guess what I’ve sent over 20 emails and still not heard from them or had my refund!

Products are always amazing and such good quality, any issues are sorted quickly.

I ordered a subscription, unfortunately by the bottle with loose glitter broke, the box was all filled with it. Although this shouldn't happened, every single element in my salon is now covered with glitter 😃.

Sheerah gave me the most customer friendly apology and promised me to send the glitter along with the next subscription box and some freebies with it. Thank you, Sheerah and Candy Coat for this great experience. Really appreciate it.

Ordered an efile in back end of February, it went missing. Had to wait til 18th April for them to finally decide to replace / refund. Naturally I chose a refund.
I’m still waiting for them to refund this, emailed Martine their customer support manager this morning and the email address doesn’t exist. Stay well clear.

Have enjoyed using a few of the gel polishes. Great colours and long lasting. Plus when I needed help Martine was very quick at responding and helping to solve the issue. Would recommend!

I absolutely love Candy Coat products. They are so pigmented and last for ages. The packaging is amazing and the added bonus of free sweets makes the ordering experience extra special. Customer service is fab too - Martine has helped me on several occasions and has really gone the extra mile each time. 100% recommend, 5 stars ⭐️

Share your experience…
Well nail lovers grab a cuppa because I have some Tea.
Incase you only have a teacup, long story short is, it’s a scam.
I did this for 5 months received 2 boxes and battled for 7 months to get £45 back for the boxes I hadn’t received. If this happens to you go to the bank and claim a dispute, you have to do this within 120 days. The bank will get the money back, as from experience this dodgy company ain’t giving you a single penny of your hard earned money. They’ll try fob you off with sending you other polishes blah blah blah but just get that money back and go to a more reliable company!

Have a sweet day!
xoxo