lordh.it Reviews 107

SCAM WARNING - DO NOT GIVE MONEY TO THIS COMPANY, YOU HAVE BEEN WARNED.
Complete scam - agreed to cancel my order and issued a refund. Never actually sent the money, and sent the shoes anyway forcing me to have to return unwanted items. I refused delivery and had the shoes returned. A month on and they’re still sat in the depot awaiting collection. The company ignores all messages, emails and calls. This is a repeat customer experience (if you read the other reviews) I just wish I had read them first.

Every pair of shoes from Lordh it Venezia is meticulously designed, blending classic silhouettes with contemporary nuances that appeal to the modern fashion-conscious individual. The fine leather used in their creations not only exudes luxury but is also soft, durable, and designed to age beautifully, developing a rich patina over time.

Whether you're looking for a sleek pair of dress shoes for a formal occasion or stylish yet comfortable loafers for daily wear, Lordh it Venezia offers a versatile range that seamlessly complements both professional and casual wardrobes. The brand’s attention to detail, from stitching to finishing, ensures that each shoe is not just a fashion statement, but an investment in quality.

If you're in search of footwear that combines style, comfort, and the elegance that only Italian design can deliver, Lordh it Venezia is the perfect choice. With every step, you’ll feel the rich legacy of Italian fashion—impeccable, refined, and forever in style.

I bought a pair of elegant shoes for a wedding and was extremely satisfied. Beautiful and very comfortable, I wore them for hours without any discomfort, dancing and walking for a long time. The quality of the leather and the workmanship are impeccable; you can see the artisanal care in every detail, from the heel to the toe. They are so versatile that I will definitely use them for other occasions, not just formal ones, but also to add a touch of class to my everyday outfit.

My experience with Lordh was perfect in every aspect. From the intuitive website to the wide selection of models, right up to the super fast delivery and extremely careful packaging, everything was impeccable. The shoes are even more beautiful in person, with a unique design and leather quality that's unparalleled. You can immediately feel the difference of a product made with attention. I can't wait to make my next purchase, knowing I can count on such high-level service and product.

It's hard to find such a level of craftsmanship these days. Lordh shoes are a true masterpiece. Every detail, from the material selection to the finishing, exudes care and passion. I was pleasantly surprised: the reality far exceeded my online expectations. I particularly appreciated the robustness of the sole and the softness of the leather, which immediately adapts to the foot, making them comfortable from the first wear. Huge compliments for such an exceptional product!

They are scammers.
Bad quality
Wrong sizes
Impossible to return
Avoid
Otherwise you will regret

Lordh is ignoring my e-mails regarding orders #3698 and #3304. Order 3304 was returned in 2024., no refund to this day, order 3698 needs a exchange - no answer. At one point they just stopped communicating. It's sad because the shoe quality is fine, I like the shoes, but the customer experience - not so nuch.

Scam. Never shipped the order. Never answered to any email.

I ordered a pair of shoes, specifically the Lordh Gaetano. Three weeks after the purchase, the pair arrived, but it was too big and in a different color than I ordered. Also quality felt cheap, like the shoes had been dropshipped by Temu. I kindly asked them to return the shoes and get a refund. I got no answer. I sent several e-mails and called them several times via telephone. I also got no answer. Then, I sent the shoes back to them at my own cost and expected to get a refund. They do not give any sign of life. I am about to start a legal procedure to get a refunded. They are thieves and scammers ready to steal your money. Please do not even consider buying from them.

BAD EXPERIENCE

First of all, I would like to say quality is fine, nevertheless real appearance differs quite a bit from webpage images and product size is bigger than expected according to sizeguide. To summarize, value for cost is improvable.

In terms of support, presales response is fast and kind when asking for product details but becomes unprofessional and even absent as soon as problems appear. In my case, I asked for return of my Domenico boots and had no feedback till one week later. Their excuse was to have assisted a shoe fair with no client support available. I understood as a logical circumstance for a small manufacturer, but problems with refund had just started.

It´s important to point out returns are not free, client must face return delivery by it´s own means. On top of this, after a lot of invested energy and time in several calls and improductive messages to Lordh support, I realized only UPS courier is feasible when returning the goods, this strange requirement is not mentioned in advance when return instructions are given. So to my surprise, my parcel got stuck for several days at chosen courier with no chance to deliver. In conclusion, after few weeks I have given up and will have my parcel back in coming days. It´s obvious Lordh is not willing to refund unsatisfied clients by adding difficulties to logistics flow on purpose.

I have bought dozens of good quality-similar cost shoes online, asking for refund few times before, and never faced such scenario. I plan to give the boots to my father-in-law and never trust Lordh again.

IT'S A SCAM!!!

Avoid this shop at all costs !!!
I ordered a pair, the color is completely different, you can smell the cheap glue, it looks very very cheap and it's impossible to return the pair.
Once you've paid, it's impossible to return the product, no matter how you paid.
Following my comments, they decided to block me from facebook and instagram.

Avoid this shop at all costs!

Ordered unfortunately the wrong size. Customer service is ignoring my mails since 2 months. Very disappointing

Please avoid. It is a scam. Same story as another victim. You order and It takes time to get delivered but you can NOT return the item and get your money back. They give you an ups address but parcels come back after 4 weeks. “Items not picked up”. We tried calling but it is a criminal activity. You will never see your money back. We have lost Eur 390. Don’t become the next victim. We have informed the European control authorities and are in the process of preparing a criminal pursuit both the police. RUN AWAY from that company

i was surprised by the smell of the leather after opening the box. best quality

They helped me via call. Very satisfied.

I contacted them on WhatsApp and they gave me wonderful assistance. I feel like part of the family.