Looking4.com - Airport Parking Reviews 22,664

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process to be easy and straightforward, especially when making amendments to existing reservations. Reviewers often praised the quick and efficient customer service, noting that issues were resolved promptly via email or online chat. Several people highlighted the helpfulness and professionalism of the support team, making potentially stressful situations much calmer. However, some people were dissatisfied with the customer service, reporting long queues for online agents and difficulties in contacting the company directly, especially when bookings were made through third parties. A few other people also felt that the company's response times were inconsistent, with some experiencing delays or no response at all to their emails and contact forms. There were also instances where customers faced issues with booking amendments, being told to cancel and rebook at a higher price, or finding that their bookings were not recognized at the airport.

What people talk about most

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as not receiving... See more

Service

Customers consistently note ambiguous experiences with service, with some expressing great satisfaction and... See more

Response time

Users describe ambiguous interactions with response times, with some customers reporting quick and helpful... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers reporting significant difficulties... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting excellent service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

I had an issue with not receiving confirmation of my parking slot. Although it would have been great to speak to someone about it and I had a bit of frustration trying to find who I should contact, th... See more

Company replied


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.3

Average

TrustScore 3.5 out of 5

23K reviews

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Rated 5 out of 5 stars

March 2025. Bristol Airport.

Bristol Airport.
Booking made with ease online, i even had a cheeky discount code.
Changed the car i wanted to leave, i amended my booking with no issues at all, it literally took seconds online.
Arrived at the airport, parked with ease, good clear instructions.
Checked car in, dropped keys, again clear instructions and took minutes.
Good shuttle service to actual terminal.
Return, equally as smooth.
Fantastic service, start to finish.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't book with this company

Don't book with this company. No way of contacting them whe you need help and it costs less to book direct total waste of time, appalling customer service and none contactable by telephone

1 March 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

I booked a Park at the airport and about 30mins later I got a text message from the carpark saying that they could not take our booking. The text message said to cancel it on Looking4 website. I did that and then they want to keep the booking fee. So I lose money to a scam website that takes orderes and then keeps your money... WARNING TO ALL.... DO NOT USE THESE THEIVES

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Website worked and took payment. And then nothing. Tried to ask for my money back and got seven different people replying to my emails giving proof and answers screen shots and everything else they asked for.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have booked airport parking through Looking4 many times and they are quick to respond when booking and with any changes I request. The cost is also very competitive and they give a wide choice of options.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid using!

Made two bookings in for my husband and i. Husband arrived with the booking to be told it did not exist! called the help line, new number given which did not exist, email bounced back, now busy trying to resolve with bank and PayPal. we have had to book again and pay again! Husband had to run to the flight and just made it.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Airport parking for peace of mind

It is straightforward to book airport parking and always at competitive prices. I have never had any issue entering or exciting parking places and the instructions provided are always clear. Easy to make modifications to your booking if needed and their customer service is excellent. Thank you!

25 February 2025
Unprompted review
Rated 1 out of 5 stars

terrible experience

terrible experience. When booking, the website came up with “Technical Issue”. my payment showed in account as pending.
tried to book twice same technical issue.
As leaving fir airport, booked an alternative parking and got this confirmed.
On arrival at airport the booking had gone through despite the technical issues.
Tried to cancel as obviously not aware booking had gone through. no cancelled available and Looking4 parking refusing a refund.
Poor show if that’s good customer service i’m sorry it’s a disgrace.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

You will be delighted with Looking4Parking

I have used Looking4parking for a good number of years and I have had to make the odd change to my booking. I was able to adjust or change my booking or on occasion I have had to cancel altogether.
I am so impressed with the company on this occasion when I was involved in a serious single vehicle car crash on my way to the car park. I was in intensive care for over 2 weeks and it was nearly 3 weeks before I could ring or text Looking4parking. They almost immediately refunded me even though they were not technically responsible for the no show.
I would highly recommend this company for all your parking needs.
Thank you all at Looking4Parking.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We have used L4P many times now and we have always been satisfied. Even when there was a problem with our booking they have been very helpful in sorting out the problem very efficiently. We will continue to use them.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I am going through a lot of headache…

I am going through a lot of headache about looking4parking .
I made payment since yesterday, no confirmation email, no reference number, no one to call, and my flight is tomorrow early morning, I don't know what to do, this is frustrating.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great parking company

Brilliant service once again from Looking4.com when asked to deal with a change to my booked parking times and flight numbers. This was not the first time they have helped me in situations like this,with swift action and fantastic communication. I will never book parking with anyone else as they are first class.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Car parking.

Prompt response to my enquiry,
Resolved my issue to my satisfaction
gave excellent feedback.
Well done ladies 👍

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service that I have been using for many years

I have been using this website to book my airport parking and meet & greet service since having kids and needing to manage pushchairs, etc. After many years of using this company, I felt it was time to write a review, as I have never had a single issue. The system is very straightforward, with a smooth pickup and drop-off process, even when using different providers on the website (I always choose the best price available at the time of booking). Always on time, hassle-free, and offering the best pricing and deals I’ve found for meet & greet. Thanks for making my frequent long trips easier!

29 January 2025
Unprompted review

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