Loftcrafts Reviews 

30
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

COMPLETE SCAMMERS – DO NOT BUY! STAY WELL AWAY! ​We ordered a wardrobe for my sister from "Loft Crafts Ltd," and it turned into an absolute nightmare. They took our money and delivered broken doors... See more

Rated 1 out of 5 stars

Absolutely terrible experience, they sent damaged sofa and wardrobe which is bad enough, but their customer service is even worse. I’ve tried reaching out multiple times and have been completely ign... See more

Rated 5 out of 5 stars

At first when I messaged the company via Facebook marketplace I was skeptical about being scam. However, conversations kept going and agreement was made on cash on delivery. I was still a bit scared d... See more

Rated 5 out of 5 stars

A very professional company. Before I decided to make a purchase, they answered all my questions and concerns. After placing the order, they called me to confirm the size and color of the wardrobe... See more


Contact info

3.0

Average

TrustScore 3 out of 5

30 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(30)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value for money

Great value for money . Arrived safely, drivers respected my property . Build was relatively easy . Very happy with the wardrobe quality .

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful they have left 2 old…

Absolutely awful they have left 2 old age pensioners with broken wardrobes dumped by a front door not even taken up to the flat no one would awnser and then told someone would be back within an hour to take upstairs and build which no one returned !! Disgusting service do not use

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest and Unreliable business

Dishonest and unreliable business, I have got a wrong delivery and the seller was very rude, they blocked me, stopped responding and refused to refund or replace, forcing me to accept while it’s my right to get what I paid for.
I DO NOT recommend this business as well as paying cash on delivery it should be through your bank so if anything went wrong your bank can help.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish🫶

I ordered a wardrobe from Loftcrafts and I’m extremely happy with the whole experience. The wardrobe is very good quality and looks exactly as expected. My entire family really likes it which says a lot The delivery was on time, and I was especially impressed with the assembly service. I needed help putting the wardrobe together, and they arranged it within 12 hours which was very quick and convenient☺️🫶
Overall, my experience was excellent. Professional service, timely delivery, and great product quality. I would definitely recommend Loftcrafts to others ❤️respect 🤝

3 January 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. The wardrobe looks modern, clean, and stylish, and it fits perfectly in my bedroom. The quality is very good for the price, and it feels strong and well made.
Delivery was on time, and everything arrived in good condition. The instructions were clear, and once assembled, the wardrobe looks exactly as expected. The sliding doors work smoothly and the mirror is a great extra.
Overall, I had a very good experience and I would definitely recommend this company to others looking for good quality furniture at a reasonable price.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

At first when I messaged the company…

At first when I messaged the company via Facebook marketplace I was skeptical about being scam. However, conversations kept going and agreement was made on cash on delivery. I was still a bit scared despite the fact that I haven’t paid but my details had been registered with the company delivery services. I was amazed, surprised, and Happy when I saw the van that came to make the delivery of the set of a beautiful wardrobe as agreed. While myself and my wife took our time to arrange it due to easy guide leaflet provided and it helped us put our brain into action and it was fun undergoing the process. A strong, beautiful, durable wardrobe. It worth the price and the risk paid off.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

A dissatisfied customer

We purchased a wardrobe from these people but some of the components were incorrect and so the wardrobe could not be properly assembled. We also tried contacting LoftCrafts to have them fix the issues via both email and phone but have heard NOTHING. Loftcrafts need to contact us to arrange suitable repair or replacement. Our phone no is 07544603757. Until they take care of us I would advise future customers to beware of these people.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam, they mentioned in their facebook official page that they offer 12 month warranty however they do not respond after getting paid. I got a wrong wardrobe colour and they stopped responding. NO one should ever fall in this trap and purchase from them.

29 November 2025
Unprompted review

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