Simon was really helpful on the phone. Understood what we needed and made the whole process of ordering easy. The product is brilliant - we would definitely recommend this company.
Company replied
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See what reviewers are saying
Excellent customer service. I am planning a complete steam room in my home so phoned for advice and spoke with Simon who was incredibly helpful, answered all my questions with fantastic technical know... See more
Company replied
Ordered two brushed stainless steel radiators with valves and pipe sleeves. I contacted the company before I ordered with some questions, they couldn't have been more helpful. Also had to contact agai... See more
Company replied
I like your products but think you should quote prices including the VAT to provide easier comparison with other retailers. Also, when making the booking I specifically asked for the item to be left a... See more
Company replied
Company details
Information provided by various external sources
Luxury designer bathrooms accessories and furniture online at Livinghouse! We offer latest designer modern taps, Italian bathroom suites, baths & contemporary radiators.
Contact info
SP2 7HL, Salisbury, United Kingdom
- www.livinghouse.co.uk
4.5
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice & quick delivery
7 October 2020
Reply from Livinghouse.co.uk
Hi Gary,
Thanks for your review, we're glad to hear the lights met your expectations. Hope to deal with you again soon.
excellent communication and delivery
7 October 2020
Reply from Livinghouse.co.uk
Hi Margret,
Thanks for your review. Great to hear you're happy with your purchase. Please don't hesitate to contact us if you need any technical assistance.
Service and product were great
Service and product were great. Delivery driver probably the worst ever... moaned about the weight, slammed the bath around and when my builders tried to help he became super aggressive. And confrontational. Product great partners as poor as can be
7 October 2020
Reply from Livinghouse.co.uk
Hi Richard,
Thanks for your review. We're glad to hear the products met your expectations but very sorry to hear of your poor experience with the delivery. We've passed your feedback on to the courier company to ensure this situation is not repeated in future.
Good service from start to finish.
7 October 2020
Reply from Livinghouse.co.uk
Hi Judith,
Thanks for your review! We hope you enjoy your new bathroom products :)
Excellent service & delivery especially…
Excellent service & delivery especially in these times
7 October 2020
Reply from Livinghouse.co.uk
Thanks for your review! We're glad to have met your expectations and hope to deal with you again soon!
Great services
Great service. Efficient customer service even when we changed our minds they where happy to accommodate. Really great product too. Will use again for sure.
11 August 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Joanna,
Thanks for your review. It was a pleasure to assist you, and we hope your client us happy with the final product!
Excellent service
Excellent service. Delivery on time. The products came in a very good condition
7 August 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review! Glad to hear you're pleased with your products
Very easy to deal with
Very easy to deal with. i changed my order to a cheaper item and refund was dealt with very easily. delivery was quick.
4 August 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi David,
Thanks for your kind review. We're glad to hear you're pleased with your towel rail. Hope to deal with you again soon :)
I needed a replacement Part
I needed a replacement Steam Shower Control Panel. I was put in touch with the Technical Person who gave great advice and installation tips. The spare part was received promptly. Very good service.
3 August 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Michael,
Thanks for your review! Always a pleasure to help with any technical queries. Please do get in touch if you need any further help.
Delivered promptly
Delivered promptly, given CoronaVid. Note screen not yet installed so review is only for delivery
3 August 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Roderick,
Thanks for your review! Please don't hesitate to contact us if you have any queries when it comes to installation.
Outstanding customer service
Outstanding customer service. Sheila from sales team is an absolute angel and went out of her way to help us. We needed shower screens quickly and she was on it straight away with amazing can do attitude. Ordered on Friday delivered Monday. Can’t ask for more than that. Would highly recommend this company.
6 July 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for the nice review Jayne!
We were more than happy to help and so glad to hear you're pleased with the shower screens!
Quality products & customer service
Top quality products and great customer service. My bath screen looks amazing. Would recommend
3 June 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Stella,
Thanks so much for the review. We're glad the bath screen met your expectations!
Excellent service and the shower doors…
Excellent service and the shower doors ordered were amazing good delivery despite covit 19 many thanks
3 June 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Alan,
Thanks for your kind review. We're glad to hear you're pleased with the shower doors and please don't hesitate to contact us if you have any technical queries.
This is a personable bespoke service…
This is a personable bespoke service dealing with knowledgeable people in what I learned to be a family business - IE they care about their customers.
The highest-end fixtures and fittings at fair prices - definitely my go-to supplier now for all things bathrooms.
3 June 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Jon,
Thanks for the lovely review and for your repeated business. We're so pleased to hear you're satisfied with the products and service thus far and look forward to dealing with you again!
Great service and delivery
Great service and delivery! The product is great too.
27 May 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review! Glad to hear you're pleased with the heated towel rail!
Good Personal service
Good Personal service, spoke to these guys on the phone and found them very amiable and knowledgable with the products they supply. Also very happy with the product. The Italian design brass taps are not cheap to buy but the good news is the quality is there and I feel confident buy from Living House after our phone conversation.
David
Northants
30 April 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review, David.
We're glad to hear you're pleased with the brass taps and hope you enjoy them for years to come!
Fantastic communication beginning to…
Fantastic communication beginning to end. And such a beautiful product, received safely and well-packaged for international shipping. Thank you very much!
24 April 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review, David!
We're glad you're pleased with the products and hope they continue to meet your needs. Please don't hesitate to contact us if we can be of further assistance.
Excellent service and we shall…
Excellent service and we shall certainly use you for future tiling needs!
Mike
30 March 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review, Mike. We look forward to dealing with you again soon!
Reply from Livinghouse.co.uk
Thanks for your review. We're glad to have delivered to your expectations. Please don't hesitate to contact us with any technical queries.
Simon was very proactive in respect of…
Simon was very proactive in respect of the supply to our customer who was under severe time restraints.
11 March 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review. We hope your client is happy with their electric towel rails!
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