Livinghouse.co.uk Reviews 

125
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Simon was really helpful on the phone. Understood what we needed and made the whole process of ordering easy. The product is brilliant - we would definitely recommend this company.

Company replied

Rated 5 out of 5 stars

Excellent customer service. I am planning a complete steam room in my home so phoned for advice and spoke with Simon who was incredibly helpful, answered all my questions with fantastic technical know... See more

Company replied

Rated 5 out of 5 stars

Ordered two brushed stainless steel radiators with valves and pipe sleeves. I contacted the company before I ordered with some questions, they couldn't have been more helpful. Also had to contact agai... See more

Company replied

Rated 3 out of 5 stars

I like your products but think you should quote prices including the VAT to provide easier comparison with other retailers. Also, when making the booking I specifically asked for the item to be left a... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Bathroom Supply Store

Information provided by various external sources

Luxury designer bathrooms accessories and furniture online at Livinghouse! We offer latest designer modern taps, Italian bathroom suites, baths & contemporary radiators.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.5

All reviews

(125)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

In Livinghouse I found the highest…

In Livinghouse I found the highest quality and most luxurious products on the market, Considering the fact that the prices are affordable, I personally thanks this company that it exists on the market, and I thanks the staff working there to help me with different questions, they helped me and they chose the exact product I need.
Thank you very much for your help, Mr. Simon Hayter
Deserve more than 5 stars.
Congratulations Livinghouse,
Respectfully
Aurelia Neacsu

11 September 2021
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Aurelia,
Thank you for your review! We're glad to hear that we've managed to be of help to you - it is our pleasure to assist! Thank you for your continued custom and we look forward to dealing with you again very soon.

Rated 4 out of 5 stars

Best designer shower seat on the market

Pleased to find such a beautifully designed product that I couldn’t get anywhere else. Husband thinks I’m mad paying £400+ for a shower seat but at least it doesn’t look like a stairlift seat as most of them do! You have a fabulous range of designer home products. I would have given 5 stars had I not had to wait several weeks for it to come from abroad, though I knew this when I placed the order.

28 August 2021
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Reply from Livinghouse.co.uk

Hi Lucinda,
Thanks for your review! We're glad to hear you're happy with the shower seat and hope your husband now likes it too!! Apologies again for the delivery time - unfortunately some imports from Italy have slowed since Brexit but this is improving every day and should be back to normal soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. International deliveries no problems. 5*

31 July 2021
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Mel,
Thanks for your review. Hope to deal with you again soon!

Rated 5 out of 5 stars

Excellent service.

26 July 2021
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Nicholas,
Thanks for your review! Please don't hesitate to contact us if you need any technical assistance with the steam generator.

Rated 3 out of 5 stars

Beautiful products but got screwed over on customs

Terrific to deal with, their products are expensive but excellent quality and exactly what I was looking for, they deserve 5 stars ordinarily however I got screwed over on customs unfortunately as I live in Ireland hence the rating of 3 stars.

24 June 2021
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Reply from Livinghouse.co.uk

Hi Cormac,
Thanks for your review - glad to know that you're pleased with the products. Sorry to hear you had problems with Irish Customs. Unfortunately this aspect is out of our control - we can't charge any UK VAT for export since Brexit, so it's charged direct to you by Irish Customs on delivery. We hope you enjoy the taps nonetheless!

Rated 5 out of 5 stars

Copper shower head is fantastic…

Copper shower head is fantastic quality. Delivered quickly and looks great. 5 stars.

10 June 2021
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Andrew,
Thanks for your review! Glad to hear the shower head met your expectations. Please don't hesitate to contact us if you need any further assistance.

Rated 5 out of 5 stars

Bespoke shower tray arrived on time

Bespoke shower tray arrived on time, dimensions spot on. Thanks!

2 June 2021
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Reply from Livinghouse.co.uk

Hi David,
Thanks for your review! We're glad to hear the shower tray met your expectations. Please don't hesitate to contact us if you have any technical queries.

Rated 1 out of 5 stars

Never again

We placed a large order in January. We were informed at the end of February and after delivering some of the items which they had in stock that the shower valve had been discounted and they offered an alternative that didn’t match the rest and we were asked to pay an extra £429.90 for it!!! So that was for their mistake which they also noticed late. In the end they’ve agreed that the balance we had to pay for the odd replacement would be £151.90 plus VAT which we stupidly paid instead of returning everything we had received already. That was in February. We are now in May, very close to 3 months later and the part which is being manufactured in Italy is STILL not ready. We are also owed a refund that we chased several times (last time I chased it wasn’t even acknowledged). I don’t want to hear that it’s their supplier’s fault. I paid Livinghouse and I don’t think they are treating this with the seriousness or urgency that it deserves.

15 May 2021
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Reply from Livinghouse.co.uk

Thanks for taking the time to leave a review and sorry to hear of your disappointing experience. This certainly doesn't sound like our usual way of doing things so we apologise unreservedly for any inconvenience or distress caused.
Your refund has been processed and one of our team will contact you directly to resolve this for you.

Rated 5 out of 5 stars

Brilliant service and excellent quality

Brilliant service! We ordered the fabulous Art Deco sink (in white) on Monday evening. The next morning, I was called stating it could be delivered that Thursday and it was. Great job by Livinghouse and the delivery driver.

The sink is also of great quality and looking forward to when it can be fitted on 15th Feb.

28 January 2021
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Reply from Livinghouse.co.uk

Thanks for your review, Louise. We're pleased to hear you're happy with the basin. Please don't hesitate to contact us if you have any technical queries.

Rated 5 out of 5 stars

Excellent sales service

Excellent sales service. I ordered specialist bath taps, wash basin taps and a bathroom radiator and the sales service was excellent. On par with the product. I highly recommend Livinghouse.co.uk if you're looking for good quality bathroom fittings and a good price and with great service. 10/10

18 January 2021
Unprompted review
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi David,
Thanks for your kind review. We're sure you'll be pleased with the products too. Please don't hesitate to contact us if you need further assistance.

Rated 5 out of 5 stars

Vary helpful give me good advise…

Vary helpful give me good advise eveytime I rang u could speak to some one great company

30 December 2020
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Thanks for the review, Nick. It was pleasure dealing with you. Please don't hesitiate to contact us if you have any technical queries.

Rated 5 out of 5 stars

The space saving cisterns from Living…

The space saving cisterns from Living House are the best around and will allow even to fit wall-hung toilets in solid brick walls as well.

30 December 2020
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Reply from Livinghouse.co.uk

Hi Junaid,
Thanks for your review! We're so glad the cisterns have met your requirements.

Rated 5 out of 5 stars

Placed our order and material arrived…

Placed our order and material arrived within a few days as promised.

30 December 2020
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Douglas,
Thanks for your review. If you have any technical queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Delay in order but great customer service

Delay in order but promised before christmas and arrived so cant complain!

23 December 2020
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Zee,
Thanks for your review. Sorry that your order was delivered later than anticipated - items were slightly slower in shipping during the run-up to Christmas. We're glad to hear it was still delivered when you needed it!
Thanks again for ordering with us and please do let us know if we can be of further assistance.

Rated 5 out of 5 stars

Really helpful on the phone and…

Really helpful on the phone and delighted with the product. Thanks

23 December 2020
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Shabbir,
Thanks for your review. Glad to hear you're pleased with the steam generator. Please don't hesitate to contact us with any technical queries.

Rated 5 out of 5 stars

Great service

Great service especially during these difficult times. Simon and Ray were extremely helpful with all my radiator queries and guided me through to my final choices. Radiators arrived well packed and now look stunning in situ. Highly recommend this company.

24 October 2020
Livinghouse.co.uk logo

Reply from Livinghouse.co.uk

Hi Ande,
Thank you for your lovely review! Please don't hesitate to contact us if we can be of further assistance.

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