Linacre Locksmiths Reviews 74

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Called Linacre Locksmith at 9:30am and by 11:30am, my front door was sorted with a new locking mechanism. Super quick and professional! He explained what went wrong in simple terms and even gave me... See more

Company replied

Rated 5 out of 5 stars

Wayne responded to emails quickly and got the job done efficiently with short very short notice.

Company replied

Rated 5 out of 5 stars

I found to my surprise I was unable to insert the front door key from the inside to unlock this morning. It worked fine from outside! By use of texts Linacres guided me by my removing the cover and ta... See more

Rated 5 out of 5 stars

I would highly recommend Linacre Locksmiths. Wayne came out this morning and sorted our front door which wouldn't open yesterday, very efficient and knowledable person. He also cut me new keys on site... See more

Company replied

Company details

  1. Locksmith

Written by the company

Fully mobile locksmith service available 365 days a year and covering Norwich and most of Norfolk. A genuine local family Norwich locksmith business serving Norwich and most Norfolk, hence our prices are very reasonable , fair and honest. Our work is guaranteed and are proud 10+ year members of the Norfolk County Council Trusted Trader scheme, and are also fully DBS checked. All lock work carried out including gaining entry to lockouts. We are also upvc door lock specialists and carry a large range of cylinders, handles and mechanisms in stock. We even drive an all electric vehicle so zero emissions too. So if you are looking for a Norwich based locksmith company that is available 7 days a week (but not 24hr) then give us a call, or email. Note - we do not do vehicle locks or keys


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

Brilliant service

Called Linacre Locksmith at 9:30am and by 11:30am, my front door was sorted with a new locking mechanism. Super quick and professional! He explained what went wrong in simple terms and even gave me a heads-up about another door that might cause problems later on.

Really helpful, friendly and clearly knows his stuff. Would definitely recommend!

1 October 2025
Unprompted review
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Reply from Linacre Locksmiths

Thanks for using my services - glad all sorted ok

Rated 5 out of 5 stars

Excellent service

Excellent service, from initial communications through to the lock being replaced .

8 September 2025
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Reply from Linacre Locksmiths

Many thanks for using my services

Rated 5 out of 5 stars

Honest and Knowledgeable

Came out on a Sat morning when I couldn't turn the key in my front door. He asked me first for e-mail photo, and gave an estimate, which was halved when he found out it just needed realigning and adjusting.
He was very thorough, not a great conversationalist, but honest and professional.

13 September 2025
Unprompted review
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Reply from Linacre Locksmiths

Many thanks - glad all sorted now and locks ok

Rated 5 out of 5 stars

Very prompt response, excellent service

Very prompt response especially given it is a weekend. Clearly has considerable experience in this area. Sorted out an issue on a composite door that meant I was unable to lock it. Very quick to sort the issue out. Door also adjusted to make it even easier to close and lock. Very reasonably priced. Thank you

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Prompt, efficient, helpful, courteous. What more could one want?

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service ..my tenant had locked…

Great service ..my tenant had locked himself out of flat as lock was broken, Linacre Locksmith came with-in the hr and repaired the broken lock and new keys provided , even at 5.30pm ..excellant Thank You so much 👍👍

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Composite door and lock

I had a composite front door that wouldn’t close without effort and just would not lock. Placed a call to Linacre Locksmiths, who arrived within the hour (on a Saturday!). No call out charge, very reasonable pricing and I now have a door that shuts and locks with ease! Great service, very happy to recommend.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service ethic by Linacres Locksmith

I found to my surprise I was unable to insert the front door key from the inside to unlock this morning. It worked fine from outside! By use of texts Linacres guided me by my removing the cover and taking a phot. Linacres confirmed by removing metal cover the metal blockage was not part of lock. Using screwdriver I removed a micro magnet which had attached itself - the locks fine. I was impressed the firm made this effort to assist although commited to a busy schedule

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Good communication and happy to text

Good communication and happy to text. Very knowledgeable and honest. He came a way out of the city to save us on a Sunday morning. Would highly recommend.

14 May 2023
Unprompted review
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Reply from Linacre Locksmiths

Many thanks - glad I could save the day!

Rated 1 out of 5 stars

Awful Customer Service

Called up today to ask if they did a certain lock and was greeted with really rude attitude. Won’t be going here again!

Update;

Apparently this is a fake review which it isn’t. Called up at 3:47pm and enquired about getting an Ultion Lock installed which they even have a photo of on their website. Got told that they are rubbish and didn’t even recommend anything else and just very stand-off ish!

For a first time customer wanting to enquire about your services. It puts someone off when they don’t even have common curtesy

Based in Old Catton

30 April 2023
Unprompted review
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Reply from Linacre Locksmiths

Fake review - deliberately asked odd questions for the purposes of being able to leave this fake review. Rang from a withheld number (call centre?). Reviewer's location can be seen as US (United States). Ignore. Other locksmiths have suffered similar. Now claims i didn't recommend anything else (which is false as he didn't even ask). Simply wanted to know who did do them. I told him I didn't know but they can be bought direct online (which they can).

Rated 5 out of 5 stars

ExcelIent service. Don't look any further!

I cannot recommend thhis company more highly. Excellent service. Our old lock jammed and we were intitally locked out. Did get in eventually and contacted Linacre. Lock had to be ordered and two days later, on schedule, Wayne arrived to fit the lock. All done in an hour and at a very satisfactory price. If I had any problem with a lock in future I would go no further than Wayne. Will be recommended to anyone who I know who wants a locksmith.

16 November 2022
Unprompted review
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Reply from Linacre Locksmiths

Many thanks - glad all sorted out ok for you

Rated 5 out of 5 stars

Following recent move we called Wayne…

Following recent move we called Wayne to service all the external door locks. Having used Linacre Locks before we knew we'd get first class service. We most certainly did and are again grateful for the timely, knowledgeable and efficient attention we received. Many thanks Wayne.

7 July 2022
Unprompted review
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Reply from Linacre Locksmiths

Many thanks. Regards

Rated 5 out of 5 stars

Locked out

Recently moved into a new home and locked myself out late afternoon on the Friday of a Bank Holiday weekend.. Linacre came out immediately and I was back into the property within thirty minutes. Superb outcome. Highly recommended. Thank you!!

8 June 2022
Unprompted review
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Reply from Linacre Locksmiths

Many thanks for review and using me. Regards

Rated 5 out of 5 stars

Arrived quickly and on time

Arrived quickly and on time. Was professional throughout. Seemed a fair price for the work involved. Involved 2 jammed doors. One (obsolete) needed a new lock mechanism (which he had on hand) and the other just needed opening and adjustment to fix. Didn’t try to upsell and provided good suggestions for improvements.

3 June 2022
Unprompted review
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Reply from Linacre Locksmiths

Many thanks for review and using me. Regards

Rated 5 out of 5 stars

Excellent

I highly recommend this locksmith.Very professional,reliable.Excellent

22 April 2022
Unprompted review
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Reply from Linacre Locksmiths

Many thanks for using my locksmith services and leaving a review. Regards

Rated 5 out of 5 stars

Excellent service,very happy to…

Excellent service,very happy to recommend.

Very patient and helpful especially for people,like me who are old and slow. Thank you Wayne.

4 March 2022
Unprompted review
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Reply from Linacre Locksmiths

Glad I could help out. Many thanks

Rated 5 out of 5 stars

Tip-top service

Linacre Locksmiths couldn't have been better at providing a speedy, efficient and cost-effective service. Two hours from phone call to problem solved. Can't say fairer than that.

24 January 2022
Unprompted review
Linacre Locksmiths logo

Reply from Linacre Locksmiths

Thanks for kind review and using my services

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