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LifePoints Reviews 44,558

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform as a legitimate way to earn money, often finding the surveys well-paid and engaging. They also frequently highlight the responsiveness and helpfulness of the customer service team when issues arise, noting quick resolutions and professional interactions. The user experience is generally described as positive, with many finding the site attractive and easy to navigate. However, some people were dissatisfied with the payment process, citing delays in receiving rewards, with some waiting several days or even experiencing issues where rewards were not credited. There are also occasional complaints about the user experience, such as being disqualified from surveys after spending time on them or encountering technical glitches like freezing surveys. A few other people also felt that customer service could be slow to respond or unhelpful in certain situations, particularly when accounts were closed without clear explanations.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service. Many customers report dissatisfaction, citing... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers express frustration with issues like... See more

Website

People report ambiguous experiences with the website. Many reviewers express frustration with issues like... See more

Payment

Consumers find payment to be ambiguous, with many reporting issues such as accounts being blocked due to... See more

Response time

Reviewers highlight ambiguous aspects of response time. While some customers experienced quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The number of surveys provided per day is less as compared to other sites or apps, but the percentage of completed surveys is much more. It is a legit source of earning money, it can improve a lit... See more

Company replied

Rated 4 out of 5 stars

I’ve been with Lifepoints for many years now. They are one of the best survey sites. They don’t expect you to spend 40 minutes of your valuable time to end up earning 10p like some I could mention. Th... See more

Company replied

Rated 4 out of 5 stars

I got my first reward but its too long to receive. I hope they will fix it and dont make us wait for many long days. About the apps, its good i will have another reward completed but i am still waitin... See more

Company replied

Rated 4 out of 5 stars

I've been taking surveys here for a few years now and really enjoy it. I like thinking companies are interested in what we have to share with them. Some surveys are long without much reward, but I st... See more

Company replied


Company details

  1. Market Researcher
  2. Media Company

About LifePoints

Written by the company

Free paid surveys & rewards!

LifePoints is an online surveys platform where you'll earn cash rewards and e-gift cards, just for giving your opinion!

You'll earn rewards in PayPal cash or as e-gift cards from your favourite retailers by simply answering survey questions and sharing your feedback on services and products. You'll be helping to shape the future of the world’s biggest brands, for tomorrow and years to come - which is why we take your opinions seriously.

Earning online with LifePoints is easy!

Step 1: SIGN UP

Join our community and discover how much we value your opinion. We’ve paid over $22 million (USD) in rewards to our members in the last year alone!

Step 2: TAKE SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

Step 3: GET REWARDED

Earn virtual points (LPs) that can be redeemed for PayPal cash, e-gift cards and much more.

LifePoints is a community of over 5 million members from 44 countries around the world. Our community is home to like-minded consumers who share a passion for building a better world and experiencing the value of their opinions. Some of our members’ greatest contributions have led to the creation of airbags, cash reward cards, and baby safety car seats, to name a few!

Start earning today!

Sign up for free and we’ll give you 10 LifePoints to kick things off!

Sign Up

Contact info

Promotion box for LifePoints

Sign up now and start earning

Take surveys, make money and shape the products and services you love.

3.7

Average

TrustScore 3.5 out of 5

45K reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

This website is a scam

This website is a scam
They make you work and when you want to get your money they ban you so they don't have to pay you

Please run far away of this website

22 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We appreciate you taking your time to create a review and provide feedback for us, and we’re deeply sorry that your experience led to this reaction.

I would like to ask you to contact our Help Desk and include the reference “SITEREVIEW-TP”, along with your account details. This will allow our team to look into your case and provide any clarification or assistance that may be possible.

Thank you so much!

Rated 5 out of 5 stars

It is amazing and interesting to…

It is amazing and interesting to participate to the different survey categories! Aside from legit rewards and incentives that being received on time , also keep us inform and update to the latest and new trends in the market today and other current issues that happening around the world as well!
Thank you for being part of it!!

22 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you so much for the amazing 5-star review! We’re thrilled to hear that you enjoy the variety of survey categories and find them both interesting and informative. It’s great to know the rewards and incentives have met your expectations and arrived on time. We truly appreciate your kind words and are happy to have you as part of the LifePoints community!

Rated 1 out of 5 stars

I was a member for more than 10 years…

I was a member for more than 10 years and I liked to be member of their panel. Suddenly without any explanation they blocked my account after I had saved more value on it than usual (what a coincidence). I asked them dozens of times what was the reason, the answer always was "due to a severe reason which we can't tell you". So they claim they block my account because I am doing something wrong but they can't even tell what it was and that at a moment I had a higher value on my account than usual. This smells ... Still I have no idea what could have been the reason. Because the don't give me an explanation I can only think they wanted to party with what I had earned. So if you don't want to end with them using the money you have worked for, don't become a member.

6 March 2025
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for taking the time to share your experience. We understand how upsetting and disappointing this situation must feel, especially after being a long-standing member of our panel, and we’re truly sorry to hear about your frustration.

We’d like to ensure your concerns are reviewed properly. Please reach out to our Help Desk and include the reference “SITEREVIEW-TP”, along with your account details, so our team can look into your case as thoroughly as possible and provide any clarification that may be available.

We appreciate your feedback, as it helps us continue reviewing and improving how we support our members.

Rated 2 out of 5 stars

Honestly just annoying

Honestly just annoying half the surveys never work and freeze and glitch. After spending 15min doing a survey for it to freeze and kick you out and you get no points is so frustrating.
The high point surveys always seem to be gone and takes forever to build up points.

15 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We appreciate you sharing your experience, Jodie, furthermore, we understand how frustrating it is to spend time on a survey only for it to freeze or end without awarding points, and we’re sorry for the inconvenience this causes.

If you encounter surveys that glitch or don’t credit properly, please contact our Help Desk with the survey details so our team can look into it and assist where possible. Your feedback is important to us and helps us work toward improving survey quality and reliability.

Rated 1 out of 5 stars

Total scam!!

Total scam!!! Steals time and refuses to pay accused you of lying on surveys when they are opinion based and they are suppose to be anonymous with no proof!!
I completed enough surveys to earn five dollars. I gave honest answers and these are supposed to be anonymous. And when it came to claim my rewards the five dollars, it would not allow me. Mind you there were no problems. I completed each survey successfully. With honest answers! Andthen I get a message after I complain that I lied or something on them which they have no proof of so they can not pay me, but keep in mind they stole my time. This is fraud and illegal. And then they suspended my account with no proof. I have also forwarded this to the Attorney General'soffice for theft of services. You cannot have someone participate in surveys which our opinion based and steal their answers and time and refused to pay them. Will be contacting more members on this platform and seeing if I can start a class action lawsuit.

12 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hello Ann! Thank you for sharing how you feel. We’re truly sorry for the frustration and distress this experience has caused you, especially after the time and effort you put into completing surveys. We understand how upsetting it can be to feel unheard or unfairly treated, and we recognize why this situation has left you feeling disappointed and angry.

We’d like the opportunity to look into your concerns more closely and better understand what happened. Please reach out to our Help Desk and include the reference “SITEREVIEW-TP”, along with your account details, so our team can review your case and see how we can assist or clarify matters for you.

Your feedback is important to us, and we appreciate you taking the time to express

Rated 5 out of 5 stars

very legit!

12 October 2025
Unprompted review
LifePoints logo

Reply from LifePoints

Wow, thank you! We truly appreciate your kind words and are so glad you're having a great experience.

Rated 1 out of 5 stars

All started well BUT as soon as you get…

All started well BUT as soon as you get some money you could cash, surveys dry up then you think ah ok I’ll just cash in and give up !! Ah no you can’t do that either . It’s rigged so you can’t actually receive your money either through PayPal or voucher . Waste of time . Top surveys does pay for anyone reading .

14 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt frustrated, that’s never the experience we want for our members.

Survey availability can vary depending on your profile and the needs of our research partners, which can sometimes lead to quieter periods. I understand how disappointing that feels, especially when you’re close to redeeming your points.

Regarding cashouts, our system is designed to process payments securely, and members can receive rewards through PayPal or vouchers. If you’ve run into an issue, we’d genuinely like to look into it and make things right. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details so our team can review your case thoroughly and provide the clarity and support you deserve.

Rated 1 out of 5 stars

Don't trust this company

Was part of the service for a few years and then I was banned with no explanation as to what happened. I still have $20.00 in my account that they owe me.

Not a great way to do service.

13 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for sharing your feedback. We understand how disappointing this must feel, especially after being part of the LifePoints community for a long time. Please know that we value the time and effort you’ve invested in contributing your opinions.

We’d really like to take a closer look at your situation. Please reach out to our Help Center, quoting “SITEREVIEW-TP”, and include your account details so our team can review your case thoroughly and provide the clarity and support you deserve.

Rated 1 out of 5 stars

Canunused points not cash points because will not…

Can not cash points because will not let me go to e-certificates

13 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for sharing your experience with us. We understand how frustrating it must be to face redemption issues.

To help us look into this properly, please reach out to us again through the Help Center and open a new support ticket so our team can review your case directly. You can also contact us at support@lifepointsapp.com.

Rated 1 out of 5 stars

They cut you off after you earn a few dollars

The surveys were legit and you could earn points and cash out easily. HOWEVER, once you get a few points, there are rarely any surveys available, so you have no opportunities to earn more. I decided to just cash out the points I had left and probably move on. When trying to redeem my last $5 reward to paypal, I got an error message and was told to reach out to support. I did, and I got a message back stating my account was suspended, I can't get it back, and I'd lose the remaining points I have. They were "unable to explain why" they canceled my account. So, if you want to spend 2 months of your life to get $10 and then lose whatever you have left, go for it. Otherwise, find something else.

11 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for taking the time to share your experience. We completely understand how upsetting this must feel, especially after dedicating so much time and effort to participating in our surveys. Please know that we truly value the contributions of all our members and never intend to cause frustration or disappointment.

Account reviews are carried out carefully to maintain the quality and integrity of our community, though we understand how difficult it can be not to receive detailed explanations for security and privacy reasons.

We’d appreciate the opportunity to review your situation in more detail. Please contact our Help Center and include the reference “SITEREVIEW-TP” along with your account details, so our team can carefully re-examine your case and assist you further.

Rated 1 out of 5 stars

Lame site let's you earn money until…

Lame site let's you earn money until it's almost time to cash out, and then tells you that your account is suspended without giving you a reason and keeps the money you earned. Don't use this survey site!

12 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for sharing your experience. I'm sorry to hear about the issues you've encountered. I understand that your account's suspension is not a favorable outcome for you, and it is not a decision we take lightly. Please contact our Help Center and include the reference “SITEREVIEW-TP” along with your account details, so our team can carefully re-examine your case and assist you further.

Rated 5 out of 5 stars

It is the best

It is the best

12 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Your kind words truly brighten our day! Thank you for trusting LifePoints and for being such a valued part of our community.

Rated 5 out of 5 stars

Love this

Love this , it is ideal and helpful for consumer regarding products brand details information . Token rewards is appreciated too👍.

10 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

That’s exactly what we love to hear! We aim to offer meaningful and engaging surveys, so it’s wonderful to know that you’re finding value and even enjoyment in the process. Thanks for your thoughtful feedback!

Rated 5 out of 5 stars

Got paid out twice

Got paid out twice, regular surveys, higher points than average and easy to achieve threshold

10 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Knowing that LifePoints brings you satisfaction and enjoyment makes all our efforts worthwhile. We are sincerely thankful for your participation and for trusting us to provide you with rewarding experiences.

Rated 5 out of 5 stars

Its super duper amazing ang legit…

Its super duper amazing ang legit paying apps, as long as you answer the survey honestly you get the point you deserve and to those who answer the survey and suddenly got screen out to the survey it because they have the target specific survey so don't get annoyed if your are got screen out it's because the survey is not for you.

10 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We’re so happy to hear that LifePoints fits well into your routine and that you find the app enjoyable. Creating a seamless and rewarding experience for our members is something we constantly strive for. Thank you for being part of the LifePoints community!

Rated 1 out of 5 stars

Nope

Compared to many other websites, survey are 90% not qualifying for you. Payments, you get there very slow.

1 December 2025
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your feedback. We understand how disappointing it can be to face frequent disqualifications and slower reward progress. Survey availability depends on the needs of our research partners, but we appreciate you sharing your experience and will take it into account as we continue to improve the platform.

Rated 5 out of 5 stars

quite impressivenice

quite impressive

7 January 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your great feedback! We’re glad you find LifePoints impressive and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

For Me LifePoints Great Survey Website…

For Me LifePoints Great Survey Website 👌

My Earning Minimum 20$ (100000% ) Per Month

2 January 2025
Unprompted review
LifePoints logo

Reply from LifePoints

We’re happy to hear that LifePoints has been a great survey website for you and that you’re able to earn consistently each month. We appreciate your support and wish you continued success with your surveys!

Rated 5 out of 5 stars

Excellent

Fast response and professional

29 December 2025
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you! We appreciate your kind comment and are glad we could help.

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