Legend Solicitors Reviews 

90
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers find that the team handles property purchases professionally, ensuring that everything runs smoothly from start to finish. People frequently appreciate the clear communication and the helpful guidance provided by staff members throughout the entire process. Some reviewers were not happy with the communication, mentioning that it was frequently difficult to reach anyone by phone or get timely responses. Others also noted that unexpected delays, unanswered emails, and poor replies caused a lot of unnecessary stress during their property transactions. Clients occasionally described feeling frustrated when trying to get straightforward answers to basic questions.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, highlighting a deep division in their overall... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement among reviewers. On one hand,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Response time

Reviewers highlight ambiguous aspects of response time, experiencing both severe delays and exceptional... See more

Customer communications

People report negative experiences with contact, highlighting a strong consensus regarding poor communication... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We had a very positive experience with Meenakshi and her teammate Vipanchika. They were both very approachable, professional, and helpful throughout the process. They took the time to explain things... See more

Rated 5 out of 5 stars

It was a fabulous experience with Legend Solicitors especially with Sanjukta. She is very kind and answering my doubts and immediate response, If she couldn't answer she will email me and later will g... See more

Rated 5 out of 5 stars

one of my friend referred me for this solicitor and we recently bought a house and had a great experience with our solicitor. whole process was handled professionally and it was very smooth and quic... See more

Company replied

Rated 5 out of 5 stars

We recently bought a house and had a great experience with our solicitor. Communication was clear and prompt, and the whole process was handled professionally. Highly recommended.Special thanks to K... See more

Company replied


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors firm based in London. We specialise in Immigration Conveyancing, Litigation,Employment and Personal Injury.


Contact info

3.3

Average

TrustScore 3.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(90)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience

Please do not go with them atleast for conveyancing if you want to move into your home within 3months. Unprofessional people and the case worker will not respond to your calls and you won’t be knowing what they are upto. Expedition fee is a scam as they wouldn’t do anything different. You’ll lose your peace. I was calling them multiple times everyday to get my job done and we were through at the end by god’s grace.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst

Possibly, one of the worst solicitors ever I have had to deal with. Very unprofessional and untimely and because of their utter lack of competency, I lost more than £1k during my house buying process. Not go with them if you are ready to prepared for a nightmare!!

21 October 2025
Unprompted review
Legend Solicitors logo

Reply from Legend Solicitors

Thank you for the feedback. Please share the file number to look into this further.

Rated 5 out of 5 stars

Good service

Their service was really fast and was able to reach them out with out any delays.Assigned Kavya for my support,she was very approachable and able to handle all queries in a timely manner.

1 January 2026
Unprompted review
Legend Solicitors logo

Reply from Legend Solicitors

Thank you

Rated 5 out of 5 stars

We recently bought a house and had a…

We recently bought a house and had a great experience with our solicitor. Communication was clear and prompt, and the whole process was handled professionally. Highly recommended.Special thanks to Kavya prajith she is really good
Thank you so much
Joji and jesna

14 January 2026
Unprompted review
Legend Solicitors logo

Reply from Legend Solicitors

Thank you Joji

Rated 1 out of 5 stars

The WORST company I’ve ever had the…

The WORST company I’ve ever had the misfortune of dealing with. Avoid at all costs. I’m not one to leave negative reviews (this is my first). But I I have an obligation to warn people away from this so called “solicitors”. Legend turned what should have been a straightforward sale into one of the most stressful experiences in my life.

We had no chain with no complications, yet our buyers chose Legend Solicitors and everything fell apart from that point onwards. They were impossible to contact, ignored emails and calls from both our solicitor and our estate agents which caused weeks of unnecessary delays. Queries that had been answered were suddenly being raised again months later. Our solicitor had to resend the same information repeatedly because Legend simply didn’t seem to know what they were doing.

They refused to agree to any realistic completion date, then demanded we complete within two days - despite not even having requested their client’s deposit. Days before completion they still couldn’t be reached, even hanging up on our solicitor when she asked for assistance. We only exchanged at 4.30pm the night before completion, leaving us in complete limbo.

This firm cost us money, time and unbelievable stress. Trustpilot is full of people with the same experience. If anyone in your chain is using this company, insist they change immediately.

We were lucky there was no chain. Should there have been other buyers/sellers involved I am certain houses would have fallen through.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Looking for good home conveyancing? then RUN don't walk from this firm.

Where does one begin? If your a home seller & your buyer selects this conveyancing firm, or the other way around: RUN don't walk.

We had the simplest chain possible - Our empty Freehold property, with probate granted & First Time Buyers in rental, no chain. This solicitor ignored their own clients wishes, ignored us all & dragged the process on for over 14 weeks, 3 times exchange delayed so their clients were 6 days away from being homeless & it was me that was stressed for them, not their own legal agents! My solicitor has vowed she will never work with them again. Key issues below:

1, The buyer asked if everything was in place & their re-signed contracts had been received & were told yes, they instructed their solicitor to exchange & were told "NO you will exchange & complete next week on Tuesday" (Ended up being Wednesday, due to solicitors going non-responsive) They never asked us or their client about the date but set it like a dictator on our behalf. They would only do everything at once, this added extra uncertainty & stress on all parties, despite the buyer wanting an overlap. Do not expect for your wishes or their clients to be taken into account, you simply wont be listened to.

2, The buyers were sent & without guidance, signed & returned the wrong contracts! this was picked up the day before exchange, pushing everything back an additional week, while they sent out the contract via post untracked & refused to send it via email.

3, This solicitor said our property, whole city & area were a flood risk but admitted to never visiting here, the property has never flooded in 95 years. They told the buyer they HAD to pay for an additional flood report, even though the buyer said they were not worried but they thought they had to go along with solicitor, so a needless expense for the client & extra two week wait time for no reason, as the buyer did not want it.

4, This firm would not speak with my solicitor, the estate agent ended up having to forward on any messages to my solicitor from them & she was also called "Sirs" The brief one line correspondences sent every 6 weeks, were poor beyond belief & never answered any questions raised.

5, The buyer was asking the estate agent to chase their solicitors as they were getting fed up. Agent told me she felt more ignored than usual, for every 30 emails, maybe 1 response? The reception team blocked anyone from speaking to the solicitor & often gave 100% wrong information, for example: saying they were waiting on outstanding enquiries from my solicitor & me but we had an email from their conveyancer saying "All enquiries received and satisfied" talk about lies, this firm seemed to go no contact to hide their own mistakes & inadequacies at every turn & should simply not be practicing UK property law.

6, The day before exchange & completion, the buyer was never contacted back by their solicitor, despite calling & leaving a message to confirm deposit amounts to be sent over. A call came through at 9/10pm from someone at the firm to confirm but we had all gone to bed, expecting it would be pushed back again. Even the estate agents said, normal practice is the solicitor runs through amounts & details with their clients in advance & that the buyer & seller set date expectations not the solicitor - they said it was the first time a conveyancer had everything in place & simply said "No" when instructed by their client to exchange & pushed everything back an additional week.

My solicitor advised me to be thankful that for us is was "Just stressful" because they had witnessed this firm make whole chains collapse, by demanding everything be done in one day & expecting all other parties to comply, with no negotiation & believe me they will ignore emails & calls.

This firm are truly awful, I am glad that we were in a position to make it over the line & will never have to deal with them again but I feel badly for anyone involved with them in future, because the stress is unreal. This firm needs to be reigned in & regulated, to avoid the stress that comes with power mad companies because like us you wont get a firm date to exchange or know what is happening until the final hour.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

Absolutely shocking. I cannot begin to describe the amount of stress caused by these so called solicitors.

We’ve just moved house in what was a really simple chain- no upward chain, and first time buyers below. Unfortunately our buyers decided to use these solicitors which has caused huge delays, with absolutely no communication.

Our solicitor advised we’d be able to complete end of September/ start of October. We were all done our side, but the buyers solicitor was impossible to get hold of. Each week would come and go, with our solicitor maybe being able to get one or two responses from them that wouldn’t move things along at all. They started sending queries at this late stage, which had already been answered back in August. Our solicitors had to answer the same things multiple times.

At this point they were being chased daily by our solicitors, and our estate agents but they always struggled to get through. We were stuck in limbo for so long.

All our solicitor wanted was for them to communicate where they are at and agree to a completion date to work to. They at no point agreed to any date we put forward. Then, when they decided they were ready they had the audacity to chase our solicitor saying completion needed to be urgent and suggest a completion date in 2 days time. I felt very sorry for the buyers because they were led to believe they would be completing on that day but clearly that isn’t possible without their solicitors giving ours any notice to get things ready. You would think being solicitors themselves they would be aware of the process and that it would take a few days/ a week to get things in place. But I really don’t think they have a clue what they are doing.

Our solicitor sensibly agreed a date of the following week to allow time to get everything done. But when it got to 2 days before the completion date our solicitor still couldn’t get hold of them to exchange contracts. We then get to the day before completion, incredibly anxious about getting things sorted, to find out they hadnt even got the deposit from the buyer yet. In what world did they think they could complete the previous week when they hadn’t even requested funds yet!! It then got to the day before the proposed completion date and we still hadn’t exchanged but our solicitor STILL couldn’t get hold of them. They even put the phone down on her when she asked if anyone else could help as it was urgent. Eventually we exchanged at 4:30pm the day before completion. I cannot explain the stress this company put me through.

Its absolutely beyond me how these are getting away with this.
They cost us money and caused us an unbelievable amount of stress

Somehow their google reviews are positive but their trustpilot tells a different story, full of people who have had the exact same experience as us

Honestly as someone else has said, if you’re aware that someone in your chain is using these solicitors, make sure they change or you’re in for a very long, stressful experience!!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company for…conveyancing

Do not use this company for conveyancing. The buyers of our property are using them. I’ve moved many times and never come across such incompetence- they do not know what they are doing. They are very slow to respond - a chain free sale which is still not done has taken 6 months. Their clients who are first time buyers don’t seem to understand that this is madness and incompetence.DO NOT USE.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

It was a fabulous experience with Sanjukta and Joyal

It was a fabulous experience with Legend Solicitors especially with Sanjukta. She is very kind and answering my doubts and immediate response, If she couldn't answer she will email me and later will give a call. This is my 3rd file with Legend team my 1st and 2nd file opened with Mr.Joel he is also good but unfortunately I have to opt from both contract and finally I got the house🏠. I am thankful to Legend team and Sanjukta she is fantastic no words to say. Thank you so much.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Just AVOID

My experience with Legend Solicitors has been awful. They are incredibly slow to respond, with even the simplest emails taking far too long to get a reply. The lack of communication and urgency is shocking for a firm that is supposed to handle important legal matters.

What should have been a straightforward process became stressful and unnecessarily dragged out because of their inefficiency. Reaching them is almost impossible, and when they do respond, there is no real progress made.

I would strongly advise anyone to avoid this company if you value professionalism, time, and peace of mind. There are far better firms out there who actually care about their clients and deliver results.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent and useless

Our buyer is using this so called Legend Solicitors. They are definitely’Legend’ but for all wrong reasons. Draft contracts from my solicitors had been send in end of April. No response from Legends whatsoever. no enquiries, no communication nothing. Only thing, I’ve heard when buyers tried to contact them - could the buyer ask me how many sets of keys I have - what the f…k???? No chain sale has been unnecessarily dragged - buyers are left more or less homeless, they have to rent property and pay by the week and I’m on the brink of loosing my apartment, for what I’ve already paid deposit for. Do not believe all the glowing reviews on google - they are most definitely fake. Very very unprofessional company

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Please do not go with this firm

Please do not go with this firm, I lost my purchase because of this firm, just cannot get hold of anyone, they just don't care at all. The incompetency of this firm is unbelievable.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Legend Solicitors

Avoid Legend Solicitors – Extremely Slow and Unprofessional

We started our house-moving process with Legend Solicitors in December, and it has been a frustrating experience. The process has been unnecessarily delayed due to their lack of professionalism and responsiveness.

Despite our continuous efforts to move things forward, they rarely respond to emails or calls. Our case handler, Harikrupa, has been particularly unprofessional, taking excessive time for every step and showing little regard for our case. When we raised concerns, they simply stated they would take their own time, showing a complete lack of urgency.

To put things into perspective, my neighbours, who started their process after us, have already moved into their new home while we are still stuck in the middle of the process. This speaks volumes about the inefficiency of Legend Solicitors.

If you're looking for a reliable and efficient solicitor for your house move, I strongly advise against using Legend Solicitors. Save your time, money, and peace of mind—go elsewhere!

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid if You Value Communication and Professionalism

I am utterly perplexed at the google review score for Legend Solicitors. Our experience with them has been extremely frustrating due to their poor communication and lack of responsiveness. Throughout the conveyancing process, we faced repeated delays and had to constantly chase for updates, with promises of call-backs and emails that were never fulfilled.

Even at crucial stages, such as contract exchange and completion, we were left in the dark with no clear timelines or guidance on next steps, causing unnecessary stress (and threats from our sellers that they were going to pull out). We also had to repeatedly request vital information, including details on stamp duty payments and our tenancy in common arrangement, which should have been proactively managed by them.

We raised our concerns twice in writing, only for them to be dismissed with no meaningful resolution. Now that the process is supposedly complete, we are still left asking questions that should have been clearly communicated to us earlier.

While the transaction was eventually completed, the lack of professionalism and communication made the process far more difficult than it needed to be. If you value efficiency, transparency, and reliable service, I strongly advise looking elsewhere for a solicitor.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Our buyers are using this company and what should have taken 8 weeks maximum to complete, is now getting on for 4 months. Impossible to contact these people, they don't appear to be doing anything and are clearly sitting on the case being totally bone idle. They don't return emails or voicemails. Our solicitors, estate agent, buyers and us are extremely frustrated with them. Also their website looks like it was made by a toddler.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

A joke of a firm.

A joke of a firm.

Buyers involved in our chain are using these so called 'solicitors' who have no idea what they're doing. Every enquiry raised takes 3-5 days to get a response as, 'the case must be reviewed.' They have broke their own strict privacy conduct rules by giving out information to anyone who calls, including myself and others who ring them fed up asking what is taking so long. I only gave them the property address and they told me everything I wanted to know without even checking who I am or why I was calling. I will be taking this further and reporting them but urge anyone considering using this awful company to save your money and go somwhere else. We have had our moving date pushed back twice due to them. please avoid.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional & Precise

"Annu and his team provided clear and precise guidance, knowing exactly what documentation was required. While it took some time for me to gather the necessary documents, the process became smooth and straightforward afterward. They handled additional queries and complications professionally, especially considering the challenges of COVID and my travel history. I received timely updates through calls and emails, ensuring my application was managed perfectly."

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous experience

Absolutely fabulous experience. Very professional genuine and reliable, special thanks to Gurupriya who handled our case. She is very down to earth, polite and ready to listen to and clarify even our silliest questions , an asset to Legends. Kept updating us with all the details and did everything as if she was doing it for herself. Thank you very much Legends and Gurupriya for playing a key role in making our dream come true . I would definitely suggest your name for anyone looking for a solicitor while buying your dream home. Its going to be a safe deal .

23 February 2024
Unprompted review

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