Leen Bakker Reviews 

Awful experience. Terrible quality - the wood basically disintigrated when we were building the flatpack sideboard (10808405 Dressoir Peter). Even the wooden dowels broke! We emailed customer services THREE TIMES in one week and still no response. We want our money back and what remains of the sideboard to be collected.

The customer services is awful. We had issues with delivery previously and had to call every hour for 3 days straight until someone picked up. It's a shame because the experience we had in store in Haarlem was pleasant. Please can one of your team get back to us ASAP. Order number: CO9100116179

The workers were really friendly and they provide the best service.

The quality of the product was good, friendliness of the employees was appreciated

Highly recommend place with all I needed and very friendly and knowledgeable staff

Nice and cozy store, good price and quality

Everything went well, except that I received two defective parts in my order.

Half of the legs of the bed are missing and I haven’t received them yet. It’s a basic responsibility of the company to send a complete package and they didn’t check it.

Quick delivery, good price and design

Good experience, friendly staff

Go buy from Leen Bakker, they are the best in Netherlands

Delivery Service!!! It was absolutely unacceptable, they told me they could deliver it at the 4th floor and when they came they said they could not. I asked if they could still help as I am a girl and I am alone and I don't know how I was supposed to bring it upstairs alone. After 40 min discussions they agreed but it was awful. Also they didn't bring it inside they left it outside the door and not even help with putting the bed together as they were supposed to

i cannot judge the products yet because I did not receive purchased goods, they do not deliver at promised time and no answer for delays.

Extremely rude in store staff.
We bought a wardrobe and want to return it within the reflection period. We have tried to reach out to customer care to schedule a return but no one picks up the phone. We went to the store and the staff at the store is extremely rude and not helpful.

We got through one customer care representative who is refusing to accept return of a new unassembled wardrobe because it doesn’t have packaging intact.

We tried to discuss options of new packaging, depreciation, loss buy back but their are not agreeing at all.
We have a new wardrobe less than 30 days old and no way to return it.
And now we can’t get through to customer care again.
Horrible experience and would not recommend this to anyone!!

Ordered some sheets that turned out to be very bad quality and just had to pay 8 Euro for the return postage and only being refunded for the sheets and not the postage to me. So ended up spending 13 euros for sheets I sent back. Not ordering from here again.

The chairs have good quality and design at affordable price. Very happy with my purchase.

I ordered coffee table, but I got the defective item and also the coffee table looks like it is already used one and while returning the item, on the website it shows that the transportation cost will be refunded, but I got a email that I should transport myself and in case, I am responsible for the damages during transportation. That is totally unacceptable and it is totally waste of time for me. I will never ever buy in leen Bakker anymore

Great website, very wide range of choice, for all budgets
Delivery was very fast! And product is EXCELLENT

Products are of good quality, with very competitive price and I found the cooperation of sales person was superb.

It was very nice purchasing at the store.