Leeds Bradford Airport  Reviews 

12,438
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Parking Lot
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(12,438)

1,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and prompt booking

4 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Easy process

Easy process, convenient parking. Given current works at the airport leave plently of time to get through security as huge queues

16 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great service and so fast even at mid…

Great service and so fast even at mid stay as disabled parking was by the shuttle bus stop

14 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

The flight out of Leeds Bradford was a…

The flight out of Leeds Bradford was a great experience, however, the return was terrible. Had to wait 50 minutes after getting off the plane to get into the airport because of queues. We had our 14-month granddaughter with us and expected to wait so long in the direct sunlight about 30c. Until they’ve sorted the situation we definitely won’t be using this airport again.

17 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Bus driver shouted stops out in the…

Bus driver shouted stops out in the dark didt wait long for bus good location could walk if you wanted too

21 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Leeds city & airport

On our return to Ireland having spent a very enjoyable day in Leeds we were greeted by a gentleman named Tim T who helped us through security and actually walked with us to our departure gate, this was a lovely gesture and completely unexpected.

The airport is being refurbished and we look forward to seeing the finished project as we most certainly will be travelling back to Leeds again quite soon.

Everyone we met in the city and subsequently in the airport could not have been more accommodating and I am delighted to show my appreciation in this missive.

15 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Meet & Greet (and Twilight bag drop)

Used Meet & Greet parking for the second time for our summer holiday this year - the process for booking in and collecting is really straightforward and the staff at Meet & Greet have been really friendly and helpful. It's also very convenient to park on site and access the airport quickly, particularly if you have a really early flight.
I would have awarded 5 stars but for the experience with twilight check in the evening before - we followed all instructions in the M&G terms and conditions - arrived after 4pm and used the Pick Up/Drop Off car park for less than an hour (only around 15 minutes as Jet2 bag drop was quiet) - however, upon leaving there was a £10 charge on the exit screen so I pressed the call button and explained we were doing twilight bag drop and were booked M&G next morning; the guy I spoke to was so rude and patronising, arguing that I should have gone to M&G if I was booked there - I explained really politely that use of PUDO car park were the instructions on our booking confirmation but he continued to be really rude. I asked if he needed my registration but he refused to take that and wanted my booking reference, so I needed to find the email etc to provide. He then finally found the booking, told me off again in a raised voice for using the 'wrong' car park and we finally managed to leave after spending more time trying to leave than we spent at bag drop!
This experience was such a shame when all of the other staff we've encountered have been so helpful.

6 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Simple and straightforward manageable…

Simple and straightforward manageable cost

20 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds…

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes.
Returned 10 days later and no issues with my car or driving through the barriers…definitely no problems at all!

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Hastle free good parking

Easy to book, easy to find, easy to park, £11.50p a day what’s not to like. I’d recommend and definitely book this again when flying from Leeds. Oh and the bus transfer to the airport was very regular and easy.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Easy to find and use

Easy to find and use. The only down side was to having to stand in a queue in the rain as its being operated from a porta-cabin, but hopefully when the construction work is finished this will change

12 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Stress free parking!

Easy to use, safe and good value for money
Buses available constantly

20 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Parking with ease

Parking with ease. From booking to parking.

19 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I paid for premium parking at Leeds…

I paid for premium parking at Leeds Bradford Airport. The parking bays were a lot bigger than the normal parking.
We got free fast track passes with the parking which was so useful, not having to join the long queues.
The parking was so o find, the map provided wasn’t needed.
I would recommend this especially if you have a new or large vehicle.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

So easy.

So easy to park, lots of spaces and the bus is quick and easy. Number plate recognition meant entry and exit really simple. Would use the service again.

13 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Meet and Greet car park was perfect

Meet and Greet car park was perfect. We’ve done the one at Manchester and it was terrible.
English speaking people, polite and car looked after. Definitely use again.

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Frequently use Leeds Bradford Long Stay for Parking when away on holiday. Easy from Start to finish. Happy that no one has to move our car and we keep our keys with us. Highly recommend

11 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

Awful experience continues

The airport continues with renovations. Even with the new spaces people were sat on the floor, restaurants are dirty. Signs sending you the wrong way. This airport needs more than the work being done. They could learn something from the likes of Newcastle. Should be so much better.

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Brilliant

Quick, easy, great shuttle service.
Made the short 5 day trip really easy and great value for money.

12 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Stress free

Stress free. Very easy to book and manage online. No issues finding a space on arrival. Walking distance to and from the airport with suitcases. Convenient with kids. Definitely recommend! Thank you. 5 stars

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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