Leeds Bradford Airport  Reviews 

12,437
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Parking Lot
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(12,437)

1,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, easy and simply to book parking 😀 👌

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, no problems, straight in, parked straight away, no stress before our holiday that’s how you like it to be! On way home straight to car and out really good, no waiting times, everything sign posted great 👍

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

All went well

All went well. Perhaps the site could do with a simple bird's eye view map as you enter the Long Stay area from the Mid Stay to show the different areas. I could remember where I parked but after the week away I had forgotten the route to it. You may suggest using the bus, but after being squashed into an aeroplane for a while I was glad of the walk from arrivals to my car!

14 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Booked on line arrived on day barrier…

Booked on line arrived on day barrier opened with car reg. Found space quite easily. Notice said not to park on yellow lines which is a bit confusing as most parking bays marked with yellow lines . Luckily no damage to car on return as spaces seem quite tight and a different vehicle parked next to mine then when I parked

9 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 3 out of 5 stars

Really impressed, but...

Really impressed with the new renovations at Leeds Bradford Airport, the new departure area looks great and is a massive improvement.

However, I couldn’t believe that after spending all that money on a brand-new bar area, there was no Guinness available! As a Yorkshire airport with plenty of passengers heading off on holiday looking forward to their first pint, surely Guinness has to be a staple on the bar.

Lovely new terminal, but please get Guinness on draught!

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Great experience flying first time from…

Great experience flying first time from Leeds. Easy smooth parking and bus transfer was quick and stress free. The drivers are lovley as well!

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Brilliant

Brilliant, parking close to the airport.I have mobility issues and always worry about how far I have to walk. A person to talk to not a machine.
Would highly recommend.

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Fantastic

Fantastic, easy and convenient and just a very shirt walk to the terminal.
Very friendly and helpful staff
Have boked through Holiday extras previously but will be going direct as I did this time in future - thank you

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy directions to the car park

Easy directions to the car park. Plenty of available spaces. Bus stop was very near and shuttle bus arrived in 2 to 3 minutes and dropped us off within a few minutes outside departures. When we returned from holiday we went to the bus stop and again the shuttle arrived in a couple of minutes and 5 minutes later we were at our car. Excellent service and very stress free which is so important

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Amazing Staff

The staff were truly amazing, after an emergency that made us almost miss our flight the staff really went out of their way to get us to the gate before it closed, Thank you so much

13 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Very easy to use

Very easy to use, a good time saving experience. Would recommend

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I was the victim of a scam that…

I was the victim of a scam that resulted in us having no parking arrangements when we arrived at the airport. The staff in the ‘Meet and Greet’ cabin were exceptional.

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Close to the terminal buses frequently…

Close to the terminal buses frequently plenty of spaces in August

5 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I don’t normally use long stay car…

I don’t normally use long stay car parks as I prefer meet and greet. I was very impressed with how quick and easy the whole process was. Didn’t wait more than 5 mins for a bus and the journey was literally 3 / 4 minutes.

12 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Would use again

Car park easy to find. Car was ready and waiting when we got back. Simple and easy.

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

This airport is horrible

This airport is horrible. Old and in need of a paint job. Corridors going eveywhere. The security is like being in a dungeon. Too small for it's purpose and dark with no windows. People trying to sort out their own baggage, which can come through on any slide. So crowded at peak times. The Assisted Travel room is just terrible. Its complely dark with no freash air or windows. Some of the staff are disinterested, wont push you themselves, and refuse to let anyone travel as an assistant. I understand they have recently built a new extention, which we did use. This was better, but to get to it was a long walk, or push in my case. The fancy news wooden benches are really terrible to sit on. Hard wood with slats?

11 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

The long stay carpark at Leeds Bradford…

The long stay carpark at Leeds Bradford airport is easy to navigate. There's a shuttle bus every 10/15minutes if you don't want to walk to the airport. Easy and efficient.
See you soon!

9 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Very easy to enter but was blocked on…

Very easy to enter but was blocked on exit was an easy fix just used the call button but was annoyed as it initially asked for £117

11 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

An easy experience

Easy to find. Regular bus pick up. Friendly helpful drivers

11 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

It was great

It was great, easy to find, space to park. Employees very friendly

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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