Minh was very helpful and knew his job well. He recommended the best solution for me and thankfully helped to correct the misinformation which his colleague had provided on an earlier call.
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See what reviewers are saying
I asked for a refund for the money the app had charged me by mistake, and it was done without any problems. Julie, an employee (operator), helped me with this. Thank you very much for your understan... See more
I had a great experience with Lebara support today thanks to Tristan. I ordered a new eSIM but didn’t receive the activation email, so I contacted support through chat. Tristan responded immediat... See more
I switched to another provider for some months due to a discount on a purchase but instantly moved back to Lebara when the binding period finished. Their customer service is really fast and willing to... See more
Company details
Written by the company
Lebara Mobil - Ring billigt fra din mobil til udlandet og i Danmark
Written by the company
- Spar penge
- Vi hjælper vores kunder med at spare penge ved at tilbyde favorable priser, så alle vores kunder kan holde tæt kontakt med famile og venner.
- Mere end bare lave priser
- Vi ved, at vores kunders behov er både rationalle og følelsesmæssige, og dette er grundlaget i alt hvad vi gør. Vi har designet vores services til at være nemme at bruge og tilgængelige for vores kunder når som helst, og de tilpasset vores kunders behov. Vi opfordrer alle ansatte til at arbejde frem mod dette mål, og vi tror på, at vi gør en positiv forskel i vores kunders liv.
- Vi giver tilbage til vores kunder
- Grundstenen i Lebaras kultur er vores ønske om at give noget tilbage igen og gøre en forskel for de samfund, vores kunder kommer fra, og dermed også for deres familie og venner.
Contact info
Denmark
- 50101010
- www.lebara.dk
4.9
Excellent
15K reviews
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Minh exactly solved my problem in sec.
25 March 2026
Unprompted review
Portability issue with good resolution
I had on issue on a portability case. On the chat assistance with support from Magnus I receive a very detailed feedback and solution offers. Appreciate the respect and care for the customer.
25 March 2026
Unprompted review
Very helpfull and pleasant service
24 March 2026
Unprompted review
Lucas was very kind and helpfull.
23 March 2026
Unprompted review
Thank you Lucas for your brilliant service and advise on bundle
I spoke to Lucas from customer service today and he was very helpful. He provided me quick end efficient support answering all my queries professionally. Many thanks for your dedicated services Lucas. Keep it up .
23 March 2026
Unprompted review
I spoke with Magnus today and he helped…
I spoke with Magnus today and he helped me to resolve a problem with my phone number that I couldn’t figure out on my own. I highly recommend Lebara’s online chat!
20 March 2026
Unprompted review
Magnus from the Lebara customer service…
Magnus from the Lebara customer service was able to help me with a difficult problem an other service partner was not able to solve. Greatly appreciated
20 March 2026
Unprompted review
Very pleasant and helpful experience…
Very pleasant and helpful experience from Andreas - customer service.
20 March 2026
Unprompted review
I had a short connect with Sigrid today…
I had a short connect with Sigrid today and she was a very helpful and competent consultant!
20 March 2026
Unprompted review
Andreas was helpful and explained…
Andreas was helpful and explained everything.
19 March 2026
Unprompted review
Delivery and costumer service
As for the delivery service, it fell short of expectations as the order did not arrive at the specified time, meaning I had to resort to alternative delivery methods. However, when I contacted the company via online chat, I was treated very well and given helpful advice; I would like to thank Mr Magnus for his kindness, prompt response and excellent service.
19 March 2026
Unprompted review
That’s good experience with Lucas
That’s good experience with Lucas. He helps me a lot. Thanks a lot for him.
18 March 2026
Unprompted review
Magnus finally fixed a months old…
Magnus finally fixed a months old problem. 5stars to him, less to the rest who did not think of the simple solution.
18 March 2026
Unprompted review
Finally real good customer support
Super refreshing to actually speak to a real person.
Flora was super nice and helped me out a lot more than endless robots-
17 March 2026
Unprompted review
Meget God server og flik mønd
Meget God server og flik mænd.
1000 tak for hælp :)
16 March 2026
Unprompted review
Very nice service
16 March 2026
Unprompted review
Minh was super helpful in managing my…
Minh was super helpful in managing my request
16 March 2026
Unprompted review
It was a great experience
It was a great experience, very helpful .Lukas from customers services helped me a lot
16 March 2026
Unprompted review
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