Really easy to place the order and very quick in sending the item, literally received next day. Have used LCE Derby before and have always been pleased with their service. Perhaps the only criticism... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Simon Hargreaves is the ideal customer facing person. He listened so that he had a good understanding of the type of camera I needed to meet my use requirements and possible future variations. He expl... See more
Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect camera company
I’ve made 2 purchases from LCE within the last week, my 1st experience using this company and all I can say is, they’re outstanding! I’ve never dealt with a company with such fab customer services and an eagerness to help the customer.
My 1st order was from the Gloucester shop, which was confirmed, shipped and received very quickly, unfortunately at no fault to LCE the lens arrived with some damage, upon contacting the shop, Joe? Immediately rectified this by sourcing an identical lens from another location and getting it to me within 2 days at no cost. Was such a refreshing experience, Give Joe a raise!
Second purchase was from the Nottingham shop, ordered, shipped and received the following day with no issue, smooth and easy transaction.
Will 100% be buying from LCE again when the need arises.
Good quality service
Item was exactly as described and was dispatched promptly. Good service
great service and good price with…
great service and good price with products in stock.
Always providing great service
Always providing great service, great products at great prices shipped quickly, perfect.
The entire team at Gloucester is…
The entire team at Gloucester is fantastic! They all share the same positive attitude and provide honest, impartial advice. What truly stands out is that their guidance isn't driven by financial gain. Instead, they focus on what’s best for you, making the whole experience trustworthy and refreshing. Highly recommended!
It was great
The camera arrived in great condition and i’ve been using it for around 2 weeks now. It’s has been great
Order arrived quickly.
Excellent overall service
Excellent delivery and a quality product. The after sale support was also very good.
Efficient and helpful
Good, helpful advice in the Gloucester store, then easy, efficient online purchase and delivery.
Knowledgeable and friendly staff buying…
Knowledgeable and friendly staff buying and selling at competitive prices. I have been a customer for well over 20 years.
Beyond the call of duty
Simon sorted everything out for me from the camera, to all the accessories. Would highly recommend the team in Gloucester branch as nothing is to much trouble for them. They gave me all advice that I needed.
Excellent clear and informative…
Excellent clear and informative website.
Secure parcel delivered next day.
Great experience with London camera exchange. Camera arrived quickly and was well packaged. Would definitely recommend.
Great experience with camera e
Canon RF 70-200mm f4 Lens…
Spotted a used Canon RF 70-200mm f4 Camera lens I was looking for on their site and applied to buy it, with a few hours I got a reply with the link to buy. Delivery was very quick and the lens is excellent condition, getting its first field trip yesterday.
The staff were extremely helpful and…
The staff were extremely helpful and patient in explaining something not easy for me to understand.
I will certainly continue to shop with LCE and to recommend you to others.
Extra Packaging
Purchase arrived with extra packaging to keep the item safe which I appreciate a lot
Helpful knowledgeable staff and a very…
Helpful knowledgeable staff and a very quick efficient service the item exactly a described and delivered next day. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







