Having ordered some kit from the website for a job a few days later and said kit arriving not working I was feeling a bit tight on time to fix the issue. Visiting my local branch in Bath we managed to... See more
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Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
Amazing customer service, the man working was very very kind and generous. Also incredibly knowledgeable and was able to help me out when I needed it. Will definitely be going back for any of my camer... See more
I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Replied to 91% of negative reviews
Typically replies within 1 week
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Good pricing and quick delivery
First class service from friendly and…
First class service from friendly and professional staff. Great range of products at some very good prices. Good part exchange prices.
Filters
I use LCE in Bath great staff very friendly and helpful.I ordered my filters which were then sent via Southampton branch parcel arrived quickly well packaged thank you.
Very good and responsible
Fantastic service
Fantastic service, I received an email every step of the purchase and through the delivery stage. Even supplied a number to call if I had any issues (which I didn't).
Can not recommend this company highly enough.
Ordered a set of Hawke binoculars
Ordered a set of Hawke binoculars. Arrived within 3 days and as I expected them to be.
Would I recommend. Absolutely
An online order of binoculars
An online order of binoculars. Very fast dispatch and delivery. Excellent customer service, responding promptly when I had a question about the product when I received it.
Top service
Ordered Nikon binoculars. Great price, delivery process started very shortly after my order and arrived within two days. Top service.
Once again exceptional service from LCE…
Once again exceptional service from LCE ordered a new lens was supposed to be from Exeter but they were out of stock. Lce just got it sent from another branch no problems kept me informed all the way.
Quick and efficient
Amazing!
I ordered a second hand lens- it was exactly as described! Said on the website that it was in great condition, and it really was. Came with the original box too, so basically felt like I'd bought a brand new lens! Perfect!
Super service
Item ordered at 8am Wednesday and in my hands 2pm Thursday.
A good price on a good product (binoculars).
Brilliant
Site is easy to navigate, loads of good products. Straight-forward purchase, fast delivery. Really pleased with purchase 👍
What an experience, will definitely return
We popped into the branch in bath on Monday looking for a lens for our nikon camera. Unfortunately the store had sold the one we were looking for however the man was absolutely fantastic. He spent time discussing our options and is a credit to your company. After 15/20 mins and understanding our needs he showed us some lenses for sale at other stores. We immediately purchased one from Manchester and it was delivered less than24hrs later. Fantastic service
delivered very promptly
Friendly & Helpful staff
They sent me an email to say item…
They sent me an email to say item ordered out ofcstock but recommended replacement that would fit my camera, good customer service
Item just as described
Item just as described and delivered promptly what more could you ask?
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