London Camera Exchange - Bath Reviews 

532
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having ordered some kit from the website for a job a few days later and said kit arriving not working I was feeling a bit tight on time to fix the issue. Visiting my local branch in Bath we managed to... See more

Rated 5 out of 5 stars

Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more

Rated 5 out of 5 stars

Amazing customer service, the man working was very very kind and generous. Also incredibly knowledgeable and was able to help me out when I needed it. Will definitely be going back for any of my camer... See more

Rated 5 out of 5 stars

I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(532)

2,600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Filters

I use LCE in Bath great staff very friendly and helpful.I ordered my filters which were then sent via Southampton branch parcel arrived quickly well packaged thank you.

10 May 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I received an email every step of the purchase and through the delivery stage. Even supplied a number to call if I had any issues (which I didn't).
Can not recommend this company highly enough.

6 May 2025
Rated 5 out of 5 stars

An online order of binoculars

An online order of binoculars. Very fast dispatch and delivery. Excellent customer service, responding promptly when I had a question about the product when I received it.

28 April 2025
Rated 5 out of 5 stars

Top service

Ordered Nikon binoculars. Great price, delivery process started very shortly after my order and arrived within two days. Top service.

14 April 2025
Rated 5 out of 5 stars

Amazing!

I ordered a second hand lens- it was exactly as described! Said on the website that it was in great condition, and it really was. Came with the original box too, so basically felt like I'd bought a brand new lens! Perfect!

12 April 2025
Rated 5 out of 5 stars

Brilliant

Site is easy to navigate, loads of good products. Straight-forward purchase, fast delivery. Really pleased with purchase 👍

9 April 2025
Rated 5 out of 5 stars

What an experience, will definitely return

We popped into the branch in bath on Monday looking for a lens for our nikon camera. Unfortunately the store had sold the one we were looking for however the man was absolutely fantastic. He spent time discussing our options and is a credit to your company. After 15/20 mins and understanding our needs he showed us some lenses for sale at other stores. We immediately purchased one from Manchester and it was delivered less than24hrs later. Fantastic service

7 April 2025

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