launch-x431.net Reviews 

28
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

🚨 BIG AVOID – LAUNCH DIAGNOSTICS 🚨 I bought a Launch X431 Pro3 ACE last year, advertised with 2 years of free updates. From the first year, I discovered that the scanner... See more

Rated 1 out of 5 stars

Please listen to the other reviews here! Absolutely worse than useless. Bought a scanner from amazon, supposed to reset TPMS but does NOT! doesn't do anything - full stop. Cannot contact customer... See more

Rated 1 out of 5 stars

Over £300 i paid for my scanner from launch itself. These scanner are junk, they don't connect, the battery goes flat without ever using it. Ive had it a year and the battery it seems actually needs... See more

Rated 5 out of 5 stars

Launch-x431 Super professional, great customer support! I have been purchased a Pad Vii diagnostic interface from this site. Excellent tech support with patient compassion for beginners, which is... See more

Company details

  1. Auto Electrical Service

Written by the company

launch x431 provids all kinds of Launch X431 scanner including Launch Professional Diagnostics Launch X431 V, X-431 V+, X431 Diagun IV and X431 Pro Mini, Pros Mini; Heavy Duty Diagnostics X431 V+ HD3, Launch X431 HD3; Launch Creader Series (X431 Creader VII+, Creader VIII, CReader CRP123, Launch CRP Touch Pro, Launch CRP129E, CReader CRP429,LAUNCH CR-HD Pro, CReader CRP429C,etc


Contact info

1.9

Poor

TrustScore 2 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(28)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not a UK WEBSITE

I was led to believe that this was a uk website.The tool didn’t do what they said, they agreed to refund but I had to return it to China. I spent £121 on postage and they haven’t collected it from customs. PayPal were absolutely no help at all. Do not purchase from their website. I am £620 out of pocket with nothing to show for it

31 July 2023
Unprompted review
Rated 1 out of 5 stars

purchased a diagnostics and have had no…

purchased a diagnostics and have had no tracking info for a week and was meant to be 2 day deliver. cant contact them as no one responds. have escalated the claim with paypal. and hoping to get a refund. the site is obviously a scam and i wont be receiving anything

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Bad support

Have spent the last week trying to get help from launch to resolve my issue of lost Vci Bluetooth adapter. Seems like no one is able to help or advise where I can get adapter and cost. Or any contact email or number. I bought the 2023 launch x431 pro v elite. Not that impressed with unit either.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

#230616-14917-0622

Dear Sir/ Madam,

I have spoken to Simon several times regarding of my order what the company is unable to provide to me but I have still not received any email confirmation of the cancellation or respond for my complaint. However no email confirmation about the refund either.

I am extremely frustrated and I am looking to get this sorted within 2 working days otherwise I am opening the case with Action fraud as this is not fair since middle of June.

Kind Regards
Gabor Tanacs
#230616-14917-0622

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Launch-x431 Super professional, great customer support!

Launch-x431 Super professional, great customer support!
I have been purchased a Pad Vii diagnostic interface from this site. Excellent tech support with patient compassion for beginners, which is very comforting helping anyone to reach there goals in tech testing or diagnosing.

I fully recommend them.

14 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look