Great location for a quick city break, hotel was great and I had a lovely room, exactly where the tour bus stopped. The room was well sound proofed, lovely hot shower and comfortable bed.... See more
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We wanted a short getaway for our anniversary and Naples seem the ideal price, I liked the flexibility and choice on Last Minute, the booking was straight forward and the optional extra’s were a... See more
The hotel was great, a bit far from the city centre but that wasn’t an issue as the nearest underground stop was a 1km walk away, the city was beautiful and stunning especially with the amazing weathe... See more
Excellent hotel (Enorme Ammos) in Malia. It's a 5 star hotel with a modern style and friendly relaxed vibe. Good variety and quality of food. Very professional and friendly staff. Nice swimming poo... See more
Company details
Written by the company
At lastminute.com, travel isn’t just what we do – it’s what makes us tick. Born in 1998 (yep, we’re vintage), we’ve been jazzing up online travel ever since. As one of the top dogs in the game, we help over 10 million thrill-seekers a year find their perfect slice of holiday heaven. As the home of Last Minute holiday deals, with us, it's never too late to book that dream trip (and get a great price for it!). These are time-limited Flight + Hotel packages that offer you even bigger savings on a range of curated holidays. So whether you're after a spontaneous sunny beach break or a thrilling city escape, we’re here to make every holiday unforgettable.
lastminute.com - the home of Last Minute holiday deals
Written by the company
- Travel isn’t just what we do – it’s what makes us tick.
- Born in 1998 (yep, we’re vintage), and jazzing up online travel ever since, every year we help over 10 million thrill-seekers find their perfect holiday. With us it's never too late to book your dream trip (and get a great price for it!). We offer flights with over 400 airlines and more than 2 million accommodations worldwide, plus transfers, experiences, car hire and more. And our signature Last Minute deals are known for their exclusive, time-limited savings on a range of curated holidays.
Contact info
Switzerland
- www.lastminute.com
4.0
Great
214K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Really easy booking experience with…
Really easy booking experience with last minute and a great holiday all round
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booked a trip to Sardinia
Booked a trip to Sardinia, they confused the airport and the hotel. They sent me to an airport 130kms from the hotel and refused to take any responsibility, Got onto the chat for 2.5 hours and they conveniently kept dropping out. Had to book and extra flight and hotel and this ruined my holiday
21 July 2026
Unprompted review
Reply from lastminute.com
Hi Danny,
Thanks for taking the time to share your feedback. We’re really sorry to hear that your experience didn’t meet expectations. We’d be happy to look into this for you, but it looks like we don’t have enough details to locate your booking and investigate further.
You will soon receive an email from Trustpilot asking for additional details to help us locate your booking. Once we have that information, we’ll be able to look into your query and provide the support you need.
We’re committed to providing excellent service and would love the opportunity to turn things around for you!
Looking forward to hearing from you soon.
Emma
Thank you..
10 July 2026
I've said everything I want to say…
I've said everything I want to say already - bad experience with cancelled flights - very time consuming and no communication from lastminute.com customer service - won't book with again
27 April 2026
Reply from lastminute.com
Hi Julie,
Thank you for sharing your feedback. We’re really sorry to hear that you have had a less-than-ideal experience.
To ensure that we can address your concerns properly and find the best solution, I have passed your details to our specialist team and they will reach out to you directly by phone or email to discuss this further.
Thanks again for bringing this to our attention, and we’ll be in touch shortly.
Emma
Scam website
Scam website, tells you to contact airline directly and airline literally told me that they are trying to scam me. Stay away.
21 July 2026
Unprompted review
Reply from lastminute.com
Hi Szymon,
Thanks for taking the time to share your feedback. We’re really sorry to hear that your experience didn’t meet expectations. We’d be happy to look into this for you, but it looks like we don’t have enough details to locate your booking and investigate further.
You will soon receive an email from Trustpilot asking for additional details to help us locate your booking. Once we have that information, we’ll be able to look into your query and provide the support you need.
We’re committed to providing excellent service and would love the opportunity to turn things around for you!
Looking forward to hearing from you soon.
Emma
Great stay in Kallithea, Haljidiki
Comfort and clean rooms, perfect beach area, great hotel
13 June 2026
Very straight forward to book
Very straight forward to book, good communication/confirmation and hotel was excellent.
22 February 2026
Location of the hotel wasn’t great
Location of the hotel wasn’t great, absolutely no local transport until you get to a main high street. Walking more than a mile in 33 degree heat just isn’t it, so we had to get Ubers everywhere.
Didn’t like the hotel room, definitely more of a couple room, walking into a room with glass windows for the bathroom was a shock, do I want someone seeing/hearing me do my business!!
Wasn’t mentioned that one of the beds would be a sofa bed, so this was uncomfortable
30 June 2026
Nice to get a call while booking a…
Nice to get a call while booking a large package. Salesman checked the booking and assisted in payment process. Excellent service
21 July 2026
There 2 types people that are reviewing…
There 2 types people that are reviewing on here. Those that got lucky and the ones that had a terrible experience thanks to lastminute.com don’t use them whatever you do I’m probably going to have to take them to court over a black and white situation that I’m gunna win but there pushing back significantly and there making it as difficult as possible
21 July 2026
Unprompted review
Reply from lastminute.com
Hi Jasper,
Thanks for taking the time to share your feedback. We’re really sorry to hear that your experience didn’t meet expectations. We’d be happy to look into this for you, but it looks like we don’t have enough details to locate your booking and investigate further.
You will soon receive an email from Trustpilot asking for additional details to help us locate your booking. Once we have that information, we’ll be able to look into your query and provide the support you need.
We’re committed to providing excellent service and would love the opportunity to turn things around for you!
Looking forward to hearing from you soon.
Emma
Ibis Ghent
Hotel clean, modern & staff very helpful. Parking is available but only 15 spaces. Needs to be booked in advance & is relatively expensive. Location is good but not much parking nearby.
4 January 2026
Reply from lastminute.com
Hi Valentina,
Thank you for sharing your feedback. We’re really sorry to hear that you have had a less-than-ideal experience.
To ensure that we can address your concerns properly and find the best solution, I have passed your details to our specialist team and they will reach out to you directly by phone or email to discuss this further.
Thanks again for bringing this to our attention, and we’ll be in touch shortly.
Emma
Bad local management company
The apartment itself was lovely and a fantastic location and last minute.com were great. The local management company Waterfront Santa Clara Apartments however were awful to deal with and in my opinion are not fit to work with a company such as Lastminute. They were asking for a cash 'extra person' charge on the first night before giving the keys. We had no air conditioning for the full holiday even though this was brought up on the first night. There was a very heavy table in the apartment which wasn't built properly and basically propped up, if we hadn't noticed and kept a close eye there could have been a bad accident with our young children staying there.
7 July 2026
Reply from lastminute.com
Hi Stephanie,
Thank you for sharing your feedback. We’re really sorry to hear that you have had a less-than-ideal experience.
To ensure that we can address your concerns properly and find the best solution, I have passed your details to our specialist team and they will reach out to you directly by phone or email to discuss this further.
Thanks again for bringing this to our attention, and we’ll be in touch shortly.
Emma
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