Lakeland Paints Reviews 

2,600
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional paint quality, highlighting that the products provide smooth coverage, dry quickly, and contain no harsh chemical odors or toxic fumes. Consumers also appreciate the fast and reliable delivery service, finding the overall ordering process simple and efficient for their home projects. However, some people mentioned issues with colour matching, noting that certain custom mixed paints did not match the original swatches or sample pots as expected. Reviewers occasionally reported that these shade discrepancies made finishing specific decorating tasks challenging when colours differed from the initial samples.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the paint is completely odourless, eco-friendly,... See more

Quality

Customers report positive experiences with quality, highlighting that the products are exceptional and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt, fast, and... See more

Service

People report high satisfaction with the service, highlighting fast delivery and helpful support. Reviewers... See more

Order

Clients share strong satisfaction regarding the ordering process and reliable delivery services. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using this company since they first started. Just used Sierra matt wall paint on kitchen walls, such an utterly gorgeous colour, creating a warm and inviting space. The quality of the paint is e... See more

Company replied

Rated 5 out of 5 stars

Great choice of paint colour, easy ordering, quick and reliable delivery, product was as described. Estimates for coverage per pot were accurate and the paint was easy to apply. The colour was as expe... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for years. Love their odourless, non-toxic paints. Perfect for anyone with ME, MCS etc. Swift dispatch. PS I am re-writing this as I think I may have deleted my original... See more

Company replied

Rated 5 out of 5 stars

Very impressed! 1 coat of anti mould Matt and even my painter was wowed by the easy application, no smell, and wonderful quality of this paint. Splurged a bit as this particular anti mould version was... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

VOC free non toxic Ecos paints from Lakeland Paints - odourless organic, natural, breathable paint, solvent-free paint, chemical-free paint, no plastics, no heavy metals, next day delivery, child-safe, sustainable BREEAM, clay paint, for lime plaster, masonry paint, super safe,


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(2,600)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buying zero VOC paint

First time buying. I was looking for zero VOC’a paint for my new compost bays and was worried it wouldn’t cover them but it has zero VOC’s, covers perfectly. Husband said it’s easy to apply and dries quickly. So will buy again and recommend

2 March 2026
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Reply from Lakeland Paints

Hi Catherine
that's great - and with very positive comments - thank you so much !
ian. tech manager

Rated 5 out of 5 stars

Great paint

Great paint, easy to use and covers beautifully. The lack of smell and knowing that there is nothing 'bad' in the paints are real plus points. Expensive but you really get what you pay for.

20 August 2025
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Reply from Lakeland Paints

Hi Jeff
great observations & comments = thanks for that.
Price - agreed, that you are right - but we do use the very best of everything in our products - including 3X more pigment than is usual - 24% -V-8% (the industry norm) - so yes, there's no way round it I'm afraid = its not cheap ! many thanks ian. tech manager

Rated 5 out of 5 stars

Extremely relieved to find a paint I…

Extremely relieved to find a paint I can use with my chronic skin allergies. However it is expensive!

2 March 2026
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Reply from Lakeland Paints

Hi Lesley
many thanks for that appraisal - and I'm so glad that it works for you.
Price - yes, you are right - if you take a quick glance at our Instagram pages you'll see a very recent post explaining the reasons for this.
thanks again. ian. tech manager

Rated 5 out of 5 stars

Best paint and thank you for the quick…

Best paint and thank you for the quick delivery! :)

2 March 2026
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Reply from Lakeland Paints

Hello Ish
its nice to hear from you again - how could I forget a name like Ish?
Its not so common round these parts !
Brilliant feedback - many thanks for that. Ian. tech manager

Rated 5 out of 5 stars

I am so happy to have found a non toxic…

I am so happy to have found a non toxic paint and great service and fast delivery with all products in undamaged condition during transit.

2 March 2026
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Reply from Lakeland Paints

Hi Teresa
marvellous - and pls include Super, Smashing, Great...........
this is the kind of feedback that makes it all worthwhile !
many thanks ian. tech manager

Rated 5 out of 5 stars

Service was great

Service was great, and quick used them a few times now

25 February 2026
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Reply from Lakeland Paints

Hello Fred
that's really great - many thanks for your feedback.
ian. tech manager

Rated 2 out of 5 stars

I was advised that there were only…

I was advised that there were only 5litre tins available and smaller cans would not be economical. I only had 4.5 sq meters to paint so I paid over £100 for a can of paint most of which I’ll never use . . . ☹️☹️☹️

16 February 2026
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Reply from Lakeland Paints

Hello Anne
many thanks for your feedback.
its correct that 5L is our std size - but we do also have the 1L option & multiples - though, after consideration, you chose the 5L yourself.
ian. tech manager

Rated 5 out of 5 stars

Excellent service

Excellent service. The paint was dispatched very quickly and was well packaged so arrived in perfect condition.

16 February 2026
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Reply from Lakeland Paints

Hi Carole
many thanks for your positive feedback - and your appraisal sums up nicely how the product + service should always be. thanks again.
ian. tech manager

Rated 5 out of 5 stars

Prompt as ever

Prompt as ever. Good range of colours, nice paint finish and no choking chemical odours.

22 December 2025
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Reply from Lakeland Paints

Hi Cassie
that's a great review - many thanks for your positive words and explanation - it helps a lot. ian. tech manager

Rated 5 out of 5 stars

Very impressed

Very impressed! 1 coat of anti mould Matt and even my painter was wowed by the easy application, no smell, and wonderful quality of this paint. Splurged a bit as this particular anti mould version was more expensive than other options from Lakeland but the benefits are truly worth it and only one coat provided a very smooth and beautiful coverage! Thrilled thank you!

18 February 2026
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Reply from Lakeland Paints

Hello Diane
that's a really great review = very much appreciated. many thanks !
ian. tech manager

Rated 5 out of 5 stars

Swift delivery, no stank

Swift delivery, beautiful colours, great coverage without stank. We've been using Lakeland for years to decorate our yoga studio. Very happy

13 February 2026
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Reply from Lakeland Paints

Hi Rebecca
that's a really nice review - many thanks for your feedback & kind words. ian. tech manager

Rated 5 out of 5 stars

We have used Lakeland paint for many…

We have used Lakeland paint for many years.
Recently, we began decorating our home and requested a colour to match our sofa colour, but unfortunately, the colour-matching expert was away for a week. Our decorator had only two days before going on to another client, so we decided to use emulsion and wood paint from two other well- known ECO paint companies for one of the rooms, which I regret. There is simply no comparison!!!
Lakelands EKO credentials, ease of application, coverage and finish are far, far superior to their competitors in every way.

11 February 2026
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Reply from Lakeland Paints

Hi Peter
many thanks indeed for your very kind words.
Who was it, I wonder, who first said -
"Marry in haste, repaint at leisure" - or something similar ??
ian. tech manager

Rated 5 out of 5 stars

Great all around Customer service

Great all around Customer service. Great products. I've used them in my house for the last 24 years, starting when they were Ecos paints. If ever I've tried anything else I'm disappointed.

17 February 2026
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Reply from Lakeland Paints

Hi Joanne
many thanks for the glowing report - its really great to hear that you like the paints etc. ian. tech manager

Rated 5 out of 5 stars

Beautiful colours and really lovely…

Beautiful colours and really lovely paint. Appreciate having no smells! Delivery was really fast too. Highly recommended!

16 February 2026
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Reply from Lakeland Paints

Hello Carol
that is a great review !
- and as someone famous once said - A Right Riveting Read.
many thanks ian. tech manager

Rated 5 out of 5 stars

Great quality

Great quality, fast delivery, no smell from the paint

16 February 2026
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Reply from Lakeland Paints

Hello Patrycia
many thanks for that great feedback - it means a lot.
ian. tech manager

Rated 5 out of 5 stars

As with previous orders

As with previous orders... the paint arrived very promptly.

16 February 2026
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Reply from Lakeland Paints

Hi Marco
marvellous = many thanks for that.
ian. tech manager

Rated 3 out of 5 stars

The floor paint we ordered was not the…

The floor paint we ordered was not the same colour as on the online chart. It was much lighter. I phoned Lakeland to ask if I could return the second unused tin. A customer service agent said this wasn't possible and I couldn't have a refund either! I wasn't satisfied with this response and told her so. She put me through to someone more senior and he said he would find a solution. He offered to sell me a small tin of a darker paint that we could mix in with the light one. Sorry, I can't think of its name! I had to pay £16 for this which was a lot considering it was only a small amount. He was helpful and dealt with my concerns well. The paint was sent by first class courier service and arrived the next day. However, it didn't resolve the issue as even after mixing it in with the original tin, it made little difference! We phoned again and they offered another tin of darker paint to mix in. Again by courier service it arrived next day. We had originally asked for a larger tin of the dark paint, but told the one they would send out was sufficient. We should have been offered the larger tin in the first place. We eventually ended up with a colour that was still lighter than we wanted, but acceptable. Lakeland sent us a colour chart and advised us to use this in future and not the online colour chart, which is a bit misleading. We had a satisfactory outcome after spending more money to get the right colour. It was an expensive exercise, but they reduced the courier cost. Lakeland did go out of their way to find a helpful solution as promised, so overall we are satisfied customers.

2 February 2026
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Reply from Lakeland Paints

Hi Margaret
thanks for the feedback - its super helpful.
Online colours = (every brand) - we do explain there that they are only a guide - because everyone's PC, smartphone, TV, laptop, tablet - they All show colours differently and we have Free colour cards plus matchpots. many thanks ian. tech manager

Rated 5 out of 5 stars

Great products and great service...

User friendly website, helpful customer services, fast delivery, items well packaged and great products. Although you pay for quality products - which do go a long way -your health is more important and good for the environment too. A 'no brainer' in my humble opinion.
What's not to like?

12 February 2026
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Reply from Lakeland Paints

Hi Gail
many thanks for your kind words - it was very nice of you to take the time to send us such a wide ranging and positive review - and it really helps us - and other customers too. ian. tech manager

Rated 5 out of 5 stars

Exemplary and highly commendable

We purchased a tin of Lakeland Paint because a friend, with acute allergies to Volatile Organic Compounds (VOCs), recommended them after having her home redecorated using their products and was thoroughly impressed. Our decorator hadn't heard of the company so was a little dubious – until he started on our first room. We were all delighted with the results; little or no smell with great coverage, just like it said on the tin. Instantly converted we attempted to open another tin ourselves and realised why our decorator had, on inspection, made such a mess of the first lid. Baffled as to why we couldn't leverage the lid open with a screwdriver, we phoned the company who helpfully guided us through the arcane intricacies of the correct technique. Having opened the tin we were immediately converted to this fabulously unfussy and neat system. The product (and its can) are exemplary and highly commendable.

12 February 2026
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Reply from Lakeland Paints

Hi Paul
now that's what we call a great write-up = more like a novel really !
only kidding - its marvellous.
many thanks. ian. tech manager

Rated 5 out of 5 stars

Fantastic paints

Great quality paints even on bad walls. Really fast delivery too.

12 February 2026
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Reply from Lakeland Paints

Hi Alex
we are the Lone Rangers in a world of Paint - actively seeking out those pesky Bad walls & fixing em !
And we'll be there quicker than you can say Pony Express !
P'Ting (spittoon sound).
Thanks for the Great Feedback Pardner - See yawl at sun up.

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