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Kutchenhaus Reviews 

2,566
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and professional designers who provide great ideas and guide them smoothly through the entire process. People also emphasize the exceptional quality of the cabinetry and the meticulous, tidy work performed by the skilled installation teams. Consumers often mention how wonderful it is to work with a team that listens carefully and ensures everything looks stunning. Some reviewers were not happy with the customer service, noting persistent communication delays, missing parts, and a lack of support for aftercare. A few other people also felt that incorrect measurements and unresolved problems during installation caused significant stress and disappointment.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is consistently friendly, helpful, and... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality of the... See more

Service

Customers had positive experiences with service, reporting that the entire team was friendly, helpful, and... See more

Quality

Consumers find quality to be positive, frequently describing the products and fitting as exceptional and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was extremely patient and helpful, as our plans changed, when the building work progressed. Him being in the showroom in Frome, made everything very easy. His design was practical but... See more

Company replied

Rated 5 out of 5 stars

We were lucky enough to have an appointment with Ryan Phillips from the Swansea branch and he has been amazing from the outset. He helped us with great ideas, suggesting things we hadn't considered, a... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience throughout the whole process of installing a new kitchen with the amazing team at Kutchenhaus Henley. We love everything about our new kitchen, including the quality and... See more

Company replied

Rated 5 out of 5 stars

Kutchenhaus Petersfield have been amazing. Mush helped us create the perfect design and spent as long as we needed over 2 or 3 sessions to fix every detail. We had a day by day schedule/timeline which... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store

Written by the company

Your kitchen can be a multi-functional space where good times and great things happen. Get togethers, celebrations, memorable meals – all the things that make a Kutchenhaus kitchen… The German Kitchen. Visit one of our over 100 kitchen showrooms nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,566)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and reliable

I purchased my kitchen through Swiss Cottage/ Finchley Road and had the pleasure of working with Bharat and James. Bharat demonstrated an excellent balance between practicality and refined design, taking the time to understand my requirements and ensuring every detail was both functional and aesthetically cohesive. He worked thoughtfully within my budget, focusing on delivering the highest possible standard rather than upselling, and maintained complete transparency throughout the process. His patience, professionalism, and meticulous attention to detail made the entire experience smooth and reassuring. I am delighted with the final result and would confidently recommend them to anyone seeking a beautifully designed and intelligently planned kitchen.

15 February 2025
Unprompted review
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Reply from Kutchenhaus

Thank you so much for your thoughtful and detailed review.

We are absolutely delighted to hear about your positive experience with our Swiss Cottage / Finchley Road team, and especially with Bharat and James. Delivering beautifully designed, intelligently planned kitchens while remaining practical, transparent, and budget-conscious is exactly what we strive for with every project.

Bharat will be particularly pleased to know that his balance of refined design and functionality, along with his patience and meticulous attention to detail, made the process smooth and reassuring for you. We firmly believe that great kitchen design is not about upselling, but about understanding our clients’ needs and creating a space that is both aesthetically cohesive and highly functional.

It was a pleasure working with you, and we’re thrilled that you’re delighted with your new kitchen. Thank you for your recommendation — it truly means a great deal to our team.

We hope you enjoy your kitchen for years to come.

James, Bharat and the Kutchenhaus Swiss Cottage Team

Rated 1 out of 5 stars

The worst attempt to install a kitchen…

The worst attempt to install a kitchen I’ve ever seen.
3 attempts to rectify and still it looks as though my 9 year old son had tried to fit it.
Wonky drawers, folding cupboards that don’t slosh, cornice with cracks and marks on it let alone boards under the units that simply fall over when touched

15 September 2025
Unprompted review
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Reply from Kutchenhaus

Good Morning,

We are sorry to hear about this.

As we are a franchise business operating throughout the UK, could you update the review to advise us of the franchise showroom location.

This will enable us to look into with the relevant franchise partner.

Kind regards,

Central Operations

Rated 5 out of 5 stars

Fantastic Kitchen from Kutchenhaus

My experience with Kutchenhaus in Welwyn Garden City has been very positive from start to finish. The initial showroom visit was well organised with demos showing the latest innovations and the staff were friendly, professional and knowledgeable. We dealt with Toma, Aman and Dovile and they took their time to listen to what we wanted and helped design a kitchen that suited our space. The quality of the kitchen is excellent with solid materials and a modern stylish finish with the latest innovations and appliances which makes cooking easy and enjoyable. We are really happy with it and looks amazing that makes use of the available space well and an enjoyable environment! Everything was clearly explained throughout the process and the communication was good throughout. The installation went smoothly and the fitters were tidy and respectful in our home. Overall, we are very happy with the service and the final result of a high quality kitchen and a helpful design team where nothing was too much trouble. We would definitely recommend for anyone that needs a modern high quality designed and installed kitchen from a great team.

13 February 2026
Unprompted review
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Reply from Kutchenhaus

Thank you for your wonderful review, we really appreciate you taking the time to give your feedback - especially those individuals named, its great to hear of such a positive experience.

Rated 5 out of 5 stars

Kutchenhaus Kitchens

We had Brett out to give us a Quote for a new kitchen from kutchenhaus.
This was the best decision we made. Had quotes from else were. But none of them close to the quality of our kitchen. From start to finish. There professional services were amazing. From Brett to the fitters including Electrians, plasters,Worktop fitters And above all the kitchen fitters Brian and Lee.
All worked to the highest standard. Over come all the hidden problems. Yes we had a few. But it was never to much trouble for them. Worked above and beyond to find a solution for them.
Anyone thinking about having a new kitchen
These are people you need to have. To do that important job. With peace of mind
11 0ut of 10...

9 June 2025
Unprompted review
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Reply from Kutchenhaus

Hi Mark,

Thankyou for your kind review.
It was a pleasure to work with you both on this project & see everything come together. We managed to optimise your space for your busy family kitchen & it looks stunning!
We do hope you enjoy this for many years to come. We will pass on your comments to the team.

Kind regards,
Brett & The Kutchenhaus Mansfield Team

Rated 5 out of 5 stars

Fantastic experience with Kutchenhaus…

Fantastic experience with Kutchenhaus Milton Keynes.
Very impressed with the quality of the kitchen and worktops and would thoroughly recommend to anyone looking for a new kitchen.

10 February 2026
Unprompted review
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Reply from Kutchenhaus

Thank you for your review!

Rated 5 out of 5 stars

MK Kutchenhaus have done an excellent…

MK Kutchenhaus have done an excellent job of our new kitchen. We are very impressed with the level of customer service and the finished work.

11 November 2025
Unprompted review
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Reply from Kutchenhaus

Thank you for your review, we appreciate your feedback.

Rated 5 out of 5 stars

Kutchenhaus Mansfield

Kutchenhaus Mansfield - What can I say but great customer service, from start to finish!
Brett listened to our needs, found time to answer our questions... at no point during the process did we feel we were being pressured.
We love the new look of our kitchen, as well as the quality of the products. Would highly recommend!
From one happy customer to the Mansfield Team - Thank you!

3 February 2026
Unprompted review
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Reply from Kutchenhaus

Hi Catherine,

Many thanks for taking the time to leave us a lovely review.
We really do appreciate this.
It was lovely to see the end result with the two colours combined.
Your glass splashback really compliments the worktop.
We hope you enjoy your kitchen for many years to come!

Kind regards
Brett & The Mansfield KH Team

Rated 5 out of 5 stars

From the moment me and my wife walked…

From the moment me and my wife walked in to the showroom we were very impressed. Somayeh and Samir made us feel very welcome and answered all our concerns with care. This does not feel like a chain or franchise brand and more like an independent store. Appointments were very constructive and many changes were made in design without any trouble. Communication was very frequent emails and calls would be responded swiftly. Delivery was on schedule and all items arrived together with appliances a few days later. Overall the quality is superior to most average high st kitchens and prices are more affordable than Magnet kitchens. The aftercare was very considerate and the level of service was consistently excellent even after delivery and installation. I would definitely recommend Somayeh and the Solihull Kutchenhaus to anyone and have already to many family and friends.

1 November 2025
Unprompted review
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Reply from Kutchenhaus

"Thank you so much for your kind review. It was an absolute pleasure working with you, and we truly appreciate your recommendation."

Rated 5 out of 5 stars

Kutchenhaus Cardiff

The service and attention to detail was very good indeed; in particular thanks must go to Ryan and Sarwar for all their help and advice. Further to that, those who carried out the work, Justin and Darren, did an admirable job.
In all, I would highly recommend Kutchenhaus Cardiff.

9 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you so much for your kind words. We’re delighted to hear that you were pleased with the service and attention to detail. Ryan and Sarwar will be thrilled to know their support made a difference, and we’ll be sure to pass on your compliments to Justin and Darren for their excellent workmanship.

We truly appreciate your recommendation and are grateful you chose Kutchenhaus Cardiff.

Rated 5 out of 5 stars

Ahh where do we start

Ahh where do we start?
We’ve had an excellent experience with this German kitchen company. Prior to discussing our requirements with Kutchenhaus, we met with a number of other kitchen companies but those meeting unfortunately did not produce a design and/or quality that would have been suitable for our home.

Our wonderful designer, Bharat (who previously trained as an architect) provided us with lots of useful and practical advice along the way before we had finalised the design.. We really felt safe in his hands and there was zero pressure to commit to anything until we were ready. We were advised on various changes and felt incredibly comfortable following Bharat’s suggestions in order to bring our dream kitchen to life. Design is a journey not a destination as Bharat quoted.
Now we are absolutely in love with the space! It’s the heart ♥️ of our house where most of our entertainment happens ♥️
Also, we would like to mention that the worktop quality is amazing and the worktop installers fitted it such a precision! The attention to detail and finishing (especially where the joins are) are extremely clean.
Our kitchen is functional, elegant and has plenty of space with a made to measure coffee cabinet and breakfast table. Drawers are wide and spacious and super comfortable to use.
Highly recommended

18 September 2025
Unprompted review
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Reply from Kutchenhaus

Thank you Ania for your lovely review. We’re delighted to hear how amazing your experience was with Bharat and Kutchenhaus Islington and that your kitchen has truly become the heart of your home.

Bharat will be especially pleased to hear your kind words. His thoughtful, pressure-free approach and design expertise are central to what we aim to deliver. We’re also thrilled that the worktop quality, precision of installation, and attention to detail met your expectations.

Thank you for trusting Kutchenhaus Islington with your dream kitchen and for the recommendation. We hope you enjoy the space for many years to come.

James, Bharat and the team at Kutchenhaus Islington

Rated 5 out of 5 stars

I can not describe how much I recommend…

I can not describe how much I recommend Kuchenhaus. Our kitchen was half U shaped and big windows in the middle. My request was ‘lots of storage so that I can put everything inside of cupboards and no handles as it looks nice and clean’. We went to showroom in Wokingham quite a few times to design the kitchen and see samples. We were always welcomed by everyone! From scratch to finish, they were very responsible, friendly and helpful when I know nothing about all this renovation.
As it’s shown photos below, the actual kitchen came out exactly same as what I wanted. I’m so happy with the service I’ve got from them and so impressed! Already can’t wait to design with Kuchenhaus our next kitchen!! Thank you so much, Berry, Tony and Marc 💜 We will pop over again whenever we are in Wokingham ;)

Pro tips: you will get what you paid for. I would fully trust them from the beginning to finish as they know best fitters and builders(electricians, plasterers and plumbers) who were very professional at their jobs with great personality.

19 December 2025
Unprompted review
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Reply from Kutchenhaus

Thank you so much for such a wonderful and thoughtful review. It truly means a lot to all of us at Kutchenhaus Wokingham.

Designing your kitchen was an absolute pleasure, and we’re delighted that the result matched your vision so perfectly, especially achieving that clean, handleless look with plenty of hidden storage. Hearing that the kitchen turned out exactly as you imagined is the best feedback we could ask for.

Thank you as well for your kind words about the team and the wider trades involved. We take great pride in working with skilled, reliable professionals, and it’s fantastic to know that their workmanship and attitude made the process smooth and reassuring for you.

We really appreciate your trust from start to finish and your recommendation. You’re always more than welcome to pop in whenever you’re in Wokingham, and we’ll be ready when it’s time to design your next kitchen!

Warm regards,

Kutchenhaus Wokingham

Rated 5 out of 5 stars

Highly recommend

The whole process of designing to installation was easy. All the team at Kutchenhaus Henley are approachable, great and friendly. They understood what I wanted, my budget and came up with a great design. The quality is superb and the service excellent. There were a couple of very minor issues after completion which were very swiftly dealt with. I would highly recommend them, I'm delighted with my new kitchen!

19 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you found the whole process easy from design through to installation, and that the team at Kutchenhaus Henley made you feel supported throughout. Understanding your brief and budget and turning that into a design you love is exactly what we aim for, so it’s great to hear the quality and service met your expectations. We also appreciate your mention of how the minor issues were handled – aftercare is just as important to us. Enjoy your new kitchen, and thank you again for the recommendation.

Rated 5 out of 5 stars

From start to finish 5 star and more

Owen came on site to measure, question and advise, he actually listened to me and wow did they deliver!
Fantastic kitchen, still cant agree whether it is blue or green but with light worktops the kitchen is so light and roomy, more cupboards than I could have wished for - although I have filled them all! Attention to detail and superb quality - why would anyone go anywhere else!

16 December 2025
Unprompted review
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Reply from Kutchenhaus

Thank you for your lovely review. I'm glad our team sweating the small stuff has resulted in a kitchen that works so well for you. It was an absolute pleasure working with you and your fitter Craig. Many thanks Owen & Kutchenhaus IOW team

Rated 5 out of 5 stars

Quality throughout, just brilliant

Changing and moving a kitchen was such a nice experience- something I thought I'd never say! The team at the Henley on Thames store were super friendly, chilled, accommodating, knowledgeable and experienced. Quality of the cabinets and overall was 1st class, beautifully fitted together so easily yet robust and look amazing. The little touches really made the design stand out compared to others. Great communication, no angst, no drama. snags fixed with ease and speed. Would 100% go back to them again.

28 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you so much for such a lovely review — it genuinely means a lot to us.

Moving and changing a kitchen can be daunting, so hearing that the process felt relaxed, smooth and drama-free is exactly what we aim for. We’re really proud of the quality of the Nobilia cabinetry and the attention to detail in the design, so it’s great to know those “little touches” stood out for you.

Thanks as well for mentioning communication and aftercare — sorting any snags quickly and properly is just part of the service for us. It was an absolute pleasure working with you, and we’d be delighted to welcome you back anytime.

Very best wishes,
Kutchenhaus Henley-on-Thames

Rated 5 out of 5 stars

Kutchenhaus in York for a well designed kitchen

We chose Kutchenhaus in York to supply our new kitchen as we found that we were listened to when it came to the colour and layout and Andy gave us exactly what we were looking for in the design he came up with.
At no time did we feel pressurised into placing an order and we were given enough time to select exactly what we wanted.
As with any such project, sometimes there are hurdles or unexpected challenges and I have to say that Andy was very professional at all times and we never felt we had made the wrong decision, in fact the way we were dealt with gave us even more confidence.
We now have a fantastic kitchen and one that receives many positive comments.
I highly recommend Andy and his colleagues.

20 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you for your review, we appreciate you taking the time. It is great to hear of the experience you had with Andy at our York showroom.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Kitchen Haus Milton Keynes, and I cannot recommend them enough! From start to finish, the service was exemplary. A huge thank you to Jaz and Farhana, who were absolutely fantastic in guiding me through the entire process.

I initially looked at three other competitors selling German kitchens, and while Kitchen Haus wasn’t the cheapest, the end result has been worth every penny. The quality, attention to detail, and the overall design are outstanding. I truly believe I received incredible value for my investment.

Both Jaz and Farhana listened carefully to my needs and provided expert advice, ensuring that everything was perfect for my space. The whole experience was smooth, and they made the process enjoyable rather than stressful.

If you’re considering a German kitchen, look no further than Kitchen Haus Milton Keynes. The service, quality, and end result are second to none. I’m beyond thrilled with my new kitchen!

28 January 2025
Unprompted review
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Reply from Kutchenhaus

Thank you so much for your incredibly kind and thoughtful review. We’re genuinely delighted to hear how happy you are with your new kitchen.

It means a great deal to us that you chose Kutchenhaus Milton Keynes after considering other German kitchen brands, and we truly appreciate your recognition of the quality, attention to detail, and overall value delivered.

Jaz and Farhana will be especially pleased to hear your feedback — listening carefully and guiding clients through the process to create the right solution for their space is something we take great pride in. We’re also glad to hear the experience felt smooth and enjoyable from start to finish.

Thank you again for your trust and recommendation. We wish you many years of enjoyment in your new kitchen.

Rated 5 out of 5 stars

Great service from the team at Milton…

Great service from the team at Milton Keynes from initial contact with Khaled the designer up to completion. Their installation partner Andy from ARO was extremely professional and courteous. There as a few snags which they sorted out promptly we are loving our new kitchen! Thank you team at MK

28 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear you had a great experience from the initial design stage with Khaled through to completion.

It’s also great to hear your feedback on Andy and the ARO installation team — we’ll be sure to pass your comments on. While small snags can occasionally arise, we’re pleased these were resolved promptly and that you’re now enjoying your new kitchen.

Thank you again for choosing Kutchenhaus Milton Keynes. We wish you many happy years with your new kitchen.

Rated 5 out of 5 stars

Excellent from beginning to end

They were excellent from beginning to end. We didn’t think we would be able to afford a kitchen from them, but Muneeb worked to our budget an designed our dream kitchen. The attention to detail and service was outstanding. We used the fitter they recommend as well - Steve is worth every penny. His fitting is spotless and he won’t leave anything less than perfect. This was a wonderful experience and we’re almost sad we won’t need a new kitchen soon! Definitely 100% recommend.

26 January 2026
Unprompted review
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Reply from Kutchenhaus

Dear Carolina,

On behalf of the entire team at Kutchenhaus High Wycombe, thank you so much for taking the time to share your fantastic feedback.

We are absolutely thrilled to read about your experience. It’s our mission to make beautiful, high-quality kitchens accessible, and we’re so pleased that Muneeb could design a solution that worked perfectly with your vision and your budget. He’ll be delighted to hear your kind words about his attention to detail and service.

We couldn’t agree more about Steve! We are very selective about the fitters we recommend, and Steve’s meticulous, ‘spotless’ workmanship and dedication to perfection are exactly why we love working with him. We’ll make sure he sees your compliments.

It’s the highest compliment to hear that your experience was so enjoyable you’re “almost sad” it’s over! Knowing we’ve created a kitchen you’ll love for years to come is what makes our job so rewarding.

Thank you again for your 100% recommendation. It was a genuine pleasure working with you, and we look forward to hopefully helping you again in the future—perhaps with a wardrobe, bathroom, or whenever that next kitchen project eventually comes around!

Warmest regards,

The Team at Kutchenhaus High Wycombe

Rated 5 out of 5 stars

Excellent experience at Kutchenhaus Swiss Cottage

Purchase high quality kitchen from Kutchenhaus Swiss cottage. All queries was answered promptly and all staff was lovely staff, excellent experience.

26 January 2026
Unprompted review
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Reply from Kutchenhaus

Thank you Jessica for your kind review of the Kutchenhaus Swiss Cottage team, glad to hear you had a great experience with us.
Thank you James and the Kutchenhaus Swiss Cottage Team

Rated 5 out of 5 stars

Exceptional Service

We were drawn to kutchenhaus with the materials looking and feeling premium and durable

I couldn’t be happier with our new kitchen layout, Someyeh was great at helping us find tune materials and colours as well as a great help in selecting appliances

​Someyeh turned our rough ideas into a functional, stunning layout which we can't wait to have installed

​Amazing service! Will update with pictures once delivered and all installed

29 November 2025
Unprompted review
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Reply from Kutchenhaus

Thank you for the kind review, Nicky. It was a pleasure working with you, and we’re really glad you’re happy with the design. We can’t wait to see the finished kitchen!

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