KnowledgeHut Reviews 3,979

I completed the certified scrum master in 2024 and Gen AI in Aril 2025 through Knowledgehut grad and it was very good.

Nice and wonderful session about content of the subject.Knowledgeable power packed session . It is full of value about topic , practical insights and content enough to clear the exam and get ready for the next role

I have completed my CSM course from Knowledge hut and it was a wonderful knowledge sharing from the trainer that helped me to be a Certified CSM.

Great place to upgrade your skills and knowledge.

It was a nice learning experience with them, the instructor was very well sound and knowledgeable. I recommend this institute to others as well.

Had a positive experience previously for an instructor-led course but for my ITIL4 Foundation self-paced I have completed the course incl. all mock exams and have not received my exam key for the certification per the course description. I have used chat (useless, unhelpful, and rude), email (they have not replied in 2 days now), a phone call (to messagebank), and a complaint form. Disgusting treatment. Do not recommend

Great experience with CSM and CSPO certification. Highly recommended.

Warning to others!!!!!

I'm sharing my experience with Upgrad's DevOps bootcamp course. I joined on February 28th, and they said classes would start on April 1st. Initially, my counselor was responsive, suggesting I access their free course materials on the website, which was okay. However, after payment, communication stopped. I didn't receive course details or updates despite multiple inquiries. When I finally got through, I was told classes were postponed to April 26th due to Eid holidays. After that, complete radio silence. Even emails to the manager and customer service went unanswered, with customer service responding vaguely about following up with another representative.
I've requested a refund, and my counselor said I'll get a 100% refund. However, I'll have to wait 7-10 business days. I'm skeptical about the outcome.
If you're considering Upgrad, think twice! Be cautious of their promises and ensure clear communication before committing. Upgrad's lack of transparency and responsiveness has been disappointing.

I found the SAFe training to be highly useful in clearing the SAFe certification program. Coming from experience all that was taught was revisited and re enforced and I highly recommend this course.

The training was not good. It barely covered what the exam will cover. After I finished I sent emails with questions which I had to send more than once to get a WRONG answer every time. First, they told me I had to watch 35 hours of videos before I was given access to the mock exams, then I was told I didn't pay for the full price for the exam (not true). Then I asked again about the mock tests and they gave me a wonky video that showed someone trying to figure out where to go with their mouse, only to lead me to the tests that do not follow the PMP exam format that I was already aware of. They say they provide 4 hour timed tests that mock the exact PMP exam, but no one seems to know their own website to direct me to them. I'm currently waiting for an answer still and I have scheduled my exam for a week from now. They told me they would have someone call me twice.
The first time, no one ever called and instead sent an email The second time, they said I would receive a call within the hour - NO ONE CALLED. ALSO, they are NOT available during US hours so if you need help, forget it. They are ALL in India and though someone may answer the chat, they cannot help you. Do NOT use them!!!! HORRIBLE EXPERIENCE!!!

Good in Sales but worst in Service
I have referred someone for CSM training, till the time the referral was given, I was getting call every 2 hours for the reference, but later after providing the Referral, while proving the referral Amazon voucher, they are not reachable at all. Every time I call them, I am given different reason. Also, got to know from my referral that training was BAD and the trainer was incompetent. Avoid KnowledgeHut.

The company is really a fraud. They don’t provide any support. They run behind you like greedy dogs when selling the course and reply after days when you need support.

Don’t do any course from here or you will loose your money

I trusted KnowledgeHut for PMP and paid ₹55,800 (around $670), including $190 extra because they issued my exam key for the wrong region. Their mistake, but I had to pay.

They promised training and a new 1-year valid key, then later refused it. Emails were ignored, replies were delayed, and I was left with recorded sessions I already had access to.

They only quote their "Pass Guarantee" conditions after issues arise — none of it was explained before.

I feel cheated and misled. If you're planning to enroll, please think twice.
I truly hope this review helps at least one person avoid the same mistake

I enrolled in KnowledgeHut’s PMP program with high expectations. I paid a total of ₹55,800 (approx. $670) — including $190 extra because their team generated my exam key for the wrong region (India) even though I live in the US.

From the start, things were chaotic:

They promised me refresher training + a new exam key with 1-year validity if I paid extra. I agreed.

Once the payment was done, their tone changed. They refused to provide the exam key and offered only batch access — which I already had in recorded format.

Earlier, when I asked for training support, they ignored my emails and gave no help.

They are now hiding behind fine print that was never disclosed during enrollment.

The training was inconsistent, communication was poor, and their so-called "100% Pass Guarantee" comes with conditions they only reveal when it’s too late.

I feel completely misled, financially exploited, and mentally stressed due to this experience. If you're considering KnowledgeHut, please be cautious — not everything they promise is delivered.

KnowledgeHut is a company that cancel your course 2 days before it is supposed to be taken. They just inform you that your course has been cancelled and they moved your course like 3 weeks ahead. Meanwhile they have offer to run same course in next week for a higher price, but they will not sign you up as they prefer to keep you as pending client and hold your money even you wrote to them that you want it back.

This organization is fraudulent - first they charge me for a PMP training bundle that included exam fees without letting me know or even informing me that the exam voucher was about to expire. Meaning they intended to keep the money for themselves.

Secondly, on request to get a breakdown on my receipts, they mistakenly sent me a second invoice showing a totally different amount from the first exam fee invoice I received from them ($245 instead of $505) in other to deceive me into thinking I paid a smaller amount for the exam. This organization is totally fraudulent and lacks integrity.

Please listen to the negative reviews. There are other alternative organizations that you can get your professional certifications with that are not out there trying to scam you.

I have tried resolving this with KnowledgeHut Ugrad but as all scammers do, my emails have been totally ignored. I will contact PMI and Better Business Bureau to file a formal complaints and take it up on Social media platforms.

I regret not checking the reviews for this site as I'm also suffering for being scammed. Prince2 course got cancelled a week before and customer service is just passing me to contact them via email to which they don't respond. They pushed me to pay on the spot and then cancelled the course 3 days after. I'm not sure how to get my money back but need to look for alternative options as I don't think I'll ever get them.

I enrolled in the CCBA prep course with upGrad KnowledgeHut, scheduled to begin in mid-March. I paid the full amount, but after that, the course was delayed with no communication—and eventually canceled without any official update.

I requested a full refund, and despite multiple follow-ups, I’ve received nothing but vague responses and hollow apologies. It’s been weeks with no action.

What’s most frustrating is that they are very responsive and persistent when it comes to taking your payment, but once you pay, they disappear. There’s no ownership, no clear timeline, and absolutely no sense of customer accountability.

This is hands down one of the worst customer experiences I’ve had. If you’re considering them, beware: your time, money, and trust are better placed elsewhere.

Hello. I purchased ITIL course from this company. The voucher for the exam was included. I completed the course and sent an email three-day ago asking for the voucher. Nobody contacted me so far.
UPDATES: I was contacted and a voucher was issued. The course was decent. It prepared me for the exam.

I recently attended the Certified Scrum Master Certification program at KnowledgeHut. It was an amazing experience! The coach was fantastic and highly skilled and helped us to understand complex concepts. The program was well structured and organized. I'm sure we can apply them in our professional life.