Knowfashionstyle Reviews 

855
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is sof... See more

Company replied

Rated 1 out of 5 stars

What a horrific experience. I needed get a tracking number after a week no tracking number. I’D NEVER BUY FROM THESE PEOPLE AGAIN!! no tracking number! Emails said the package was only be 24hrs awa... See more

Rated 3 out of 5 stars

I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little... See more

Company replied

Rated 5 out of 5 stars

I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my i... See more

Company replied

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Here to Help We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours. Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)


Contact info

3.6

Average

TrustScore 3.5 out of 5

855 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(855)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

they respond BY EMAIL I need to talk to a real person, I include my # 1Month,r mohas com n gon,I experience they won't Pic up their phone I order, hav not received got no order # money taken off c

U tell me the same, thang,still haven't got a response nor did I receive order # from tha company thas when I review this Company STAY Away it's say,I'm Done with u n theme

10 September 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are sorry to hear about your situation.
If you have successfully placed an order, you will receive an email with the order number.
If you have not successfully placed an order, please follow this link to place an order: https://www.knowfashionstyle.com/How-To-Place-Order-n182029.html
If you still have unresolved issues, please contact our customer service team directly: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

The customer service is very efficient

The customer service is very efficient! All my questions were answered and issues were solved in a timely manner.

22 October 2023
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you for your support and trust.
We will always insist on high-quality service.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

Delay

I placed an order a month and 6days ago. I haven't received it and everytime I contacted this company they give me another excuse.

8 September 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
We are sorry to hear about this.
Under normal circumstances, if the address is correct, the package will be successfully delivered to your address.
Even if the address is wrong, we will notify you by email to pick up the package in time.
It is also possible that your family or neighbors have received it, and you may not know it. We suggest you ask your family or neighbors. Also check the mailboxes or doorsteps around the house.
If you still can't find the package, we will still provide you with a solution.
Please contact our customer service team directly, and our customer service team will definitely provide you with a solution.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 1 out of 5 stars

Horrible quality cheap

Horrible quality cheap, horrible customer service do not shop with them

10 October 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are sorry to hear about your situation.
Our products are made of high-quality materials, and we strictly check the condition of each product before sending the package, so the product quality is no problem.
If you are not satisfied with the quality of the product, we also have a customer service team for you to contact, and our customer service team will definitely give you a satisfactory solution.
Contact: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 1 out of 5 stars

I have been waiting on a shirt for…

I have been waiting on a shirt for almost a month and when I go to track the number it say can’t be found, I don’t have money to give away, my birthday has came and gone, so disappointed

3 October 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are sorry to hear about your situation.
After the package is sent out, we will send an email with tracking instructions and tracking number to each customer for reference. If you cannot find the logistics information, it may be that your search method is wrong. You can contact our customer service team for help.
Contact: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

I purchased this jumpsuit

I purchased this jumpsuit, and I loved it. The fabric, nice. It has a pleasant stretch to it. So, if you are a medium. I advise you to get a small. If you are a large, I advise you to get a medium. The length is perfect with some cute heels. And it did not take a long time. To come to me.

30 September 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you for your praise and support.
We will definitely keep it up.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

A Loss and a Lesson - Don't ORDER

After sharing how much I wanted to purchase a few of their items, but also how cautious I was, I took their reply and encouragement to order just a few of the styles that I liked, with the intention that if these were trustworthy, I would then purchase the others.
Well my order has arrived, and in all sincerity, I am truly disappointed. This review is not for revenge, but for others who I want to save you losing your money. I will not be returning the items, and this is due to what I have read about those who have tried this route, with no success.... I will count it as a loss and a lesson that will not be repeated. Out of this initial order of 4 items, 1 is useable, though the material is very very thin, and looks nothing like how it is portrayed online... The others are completely inaccurate size-wise, so I will give to Charity. I suppose the scam is, that if enough people purchase their products even if only once, this company is making money under these blunders and what I would deem false pretences, that I am sure will not last, and in time it will fold. The unfortunate thing is that these types of ruthless money making scam means that its likely to turn up in another name for more gullible people that will take the chance and purchase from them. My suggestion from this review, is to please check the reviews, and go with the majority, as not everyone is lying, people are losing hard earned money, which is such a shame. I believe these kinds of "do anything for money" schemes, the people behind it, forget a Principle of Life, and that is their childrens, childrens, children will reap what they have sown....

10 September 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
We are sorry to hear this news.
Our products are always made of high-quality materials, so the quality is very reliable.
If you are not satisfied with our products, you can contact our customer service team to solve the problem, and you will definitely get a perfect solution.
Contact: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

This company has great styles of…

This company has great styles of clothing, very unusual and unique

2 September 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you for your compliment.
we are a high-tech professional manufacturer combining R&D, manufacture and trading, Providing series of products and services including everything from Babydoll,Chemise, Teddies, Corsets , leather Lingerie, Liquid Metal Lingerie, Gown Dress , Sexy Costumes, Valentine Lingerie, Halloween Costumes,Christmas Costumes, Club wear, etc. Also we are high quality lingerie supplier with Alibaba. The annual output is over 1800000 pieces.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

You will not be disappointed

THE CLOTHES ARE ABSOLUTELY BEAUTIFUL! I should’ve ordered a 2x instead of a 3x but i am very PLEASED! I ordered the clothes on the 9th of August and received them on the 24th!

24 August 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
We are very happy to receive your praise.
Our product quality is very good, and our package delivery speed is also very fast. You don't have to worry about anything.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Very happy with all my outfits &…

Very happy with all my outfits & dresses. I feel like the skirt & dress were too big though. T-shirts fit perfect. Great fabric & quality. They also keep their shipping website updated if you have your tracking number so you can see exactly where your package is and when it should arrive. That made me trust this website more.

4 July 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you very much for your support.
It is our honor to have your trust.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Good customer service & nice clothes.

20 August 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you for your compliment.
We always insist on providing high-quality products and excellent services to every customer, so you don't have to worry about any problems.
Looking forward to more orders from you.
Best Regards,

Rated 3 out of 5 stars

I was very sceptical about buying from…

I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little too big and will need to be taken in. Other than that, it's a beautiful, flowy piece. I would suggest that the company please advise on the type of fabric (whether it would suit to go a size down or up) to avoid any confusion. Definitely will be buying another colour soon ☺️ in a smaller size.

22 August 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
Thank you for your suggestion.
Our products are always manufactured according to American standards, and there will be a size chart below our products, which are accurate data. Generally, we recommend that each customer check the size data in the size chart before purchasing, so that it will be easier for you to find the most suitable size.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

I love my clothes they fit perfectly

I love my clothes they fit perfectly

19 August 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your trust.
We are honored to have your support. Yes, our sizes are strictly in accordance with American standards. We will continue to provide quality products to every customer.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

Convinced this is a scam

Was very skeptical about this company. But I was like hey my order is only $55 for 3 items. If anything, I would use either my virtual card or my cash app card to pay to keep my bank info protected. For some reason shipping was an extra $22 so my total came up to $77. Now we are getting a little pricey for some cheap dresses but I said fine, I really like these. However, after several attempts of inputting the info and proceeding, just when you think you're on the last page. It ask for the numbers again. It's not that it gives you an error or anything, and because I work for a fraud dept specifically debit card, this is how it starts. Safe to say, I will be replacing the virtual card number and cash app card. And that's why I chose that option just in case so, I don't have to change physical card for my main bank. Shoppers beware!!!

18 August 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Our website is a real and legal website, you can refer to this link: https://www.knowfashionstyle.com/About-Us-n170137.html
The shipping fee generally depends on the weight of stuff and the destination we ship to ,it's different to every country.

We are seriously comply with our post office shipping fees list. If you worry about that you can contact your post office to check ,you will find that our shipping fees is reasonable and economic.

Could you please sreenshot to us of what happen in your payment that you think may cause fraud?We are totally legal,and we already run this business for over 6 years,and have customers from all over the world,every day we have thousands of products shipped out.you don't need to worried about your financial security shopping on our website.
Best Regards

Rated 5 out of 5 stars

My last outfit I just received from…

My last outfit I just received from Knowfashion is absolutely gorgeous! I can’t wait to wear it!

15 August 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
It is our honor to have your support.
We will continue to provide high-quality products to every customer.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Satisfied

Hello I don't write reviews. But I do have to say my experience with this company was good. Communication was swift. The items I received look just like the pictures. I don't have any complaints.

16 August 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Your support is our driving force.
We always use high-quality materials to manufacture products, so our products are exactly the same as the pictures on the Internet, and you don’t have to worry about quality issues at all.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Great selection of items…

Great selection of items and fantastic communication. I’ll be happy to shop here again.

13 August 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you very much for your support.
Yes, you can trust us, our services and products are of high quality and excellent. We can definitely meet your shopping needs.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

I had great results

I had great results, loved my dress and the glasses I received. One dress wasn't enclosed but they quickly refunded me for that dress...I will definitely order more

5 August 2024
Unprompted review
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Reply from Knowfashionstyle

Dear Customer,
We are very happy that your problem has been solved.
Sometimes the product is not sent to you because it is out of stock or in transit. Whether you encounter any problems before purchasing or while waiting for the package, you can contact us to solve the problem.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

There's clearly an issue when your…

There's clearly an issue when your company has 81% 1 star reviews. Everybody cannot be lying. Placed an order earlier this month. The $50 shipping costs should've been enough. Also as the woman stated below, been attempting to leave less than stellar reviews - they do not get left on the site. The company is leaving up the only reviews that make them look good. Having to resort to outlets such as this one. I implore everyone who has a bad experience to leave reviews here. So that people are not having to deal with false representation. I only wish Trustpilot had photos so that we can verify what we are saying. Know Fashion Style your days are limited.

5 August 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear about this situation.
The shipping fee generally depends on the weight of stuff and the destination we ship to ,it's different to every country.
We are seriously comply with our post office shipping fees list. If you worry about that you can contact your post office to check ,you will find that our shipping fees is reasonable and economic.
Add things you want to the cart, select the country, then you'll find the shipping cost of shipping methods under the "Estimate Shipping Cost".
If you have any problems with your order, please contact our customer service team for communication. I believe our customer service team will solve it for you.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

Great customer Service

Great customer service! My outfits were delivered right on time!
I will patronize them again.

25 July 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
It is our honor to have your support.
We have been working with excellent transportation companies to provide fast transportation time to every customer, so you don't have to worry about any problems.
Looking forward to more orders from you.
Best Regards,

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