Knowfashionstyle Reviews 

855
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is sof... See more

Company replied

Rated 1 out of 5 stars

What a horrific experience. I needed get a tracking number after a week no tracking number. I’D NEVER BUY FROM THESE PEOPLE AGAIN!! no tracking number! Emails said the package was only be 24hrs awa... See more

Rated 3 out of 5 stars

I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little... See more

Company replied

Rated 5 out of 5 stars

I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my i... See more

Company replied

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Here to Help We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours. Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)


Contact info

3.6

Average

TrustScore 3.5 out of 5

855 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(855)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mannn I'm buying another

When I received my dress I was fascinated by the material! It took a little longer than I expected but the wait was work it. I'm about to buy some more.

29 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
Being able to get your praise is our motivation to move forward.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Good you have a current service

31 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
We will always insist on providing high-quality services and products to every customer.
Looking forward to more orders from you.
Best regards,

Rated 1 out of 5 stars

I Ordered two dresses

I Ordered two dresses, small, the dresses came superrr huge !! i am sooo disappointed ☹️😞 i had my hopes up for the company but sigh .. i will never be ordering from this site again ! 😞 im
so sad

3 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear this news.
Have you contacted our customer service team to resolve the issue? If not, please contact our customer service team and we will provide you with a suitable solution.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 5 out of 5 stars

my order came in true to size and…

my order came in true to size and looked exactly like what I asked for , I recommend !

27 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your recommendation.
We will always insist on providing high-quality services and products to every customer.
Best regards,

Rated 5 out of 5 stars

I received my order and I love 💗 the…

I received my order and I love the clothes everything fits perfectly Thanks KnowFashion I will shopping with you more 😆

27 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
It is our honor to establish business relationship with you.
Looking forward to more orders from you.
Best regards,

Rated 4 out of 5 stars

The items I purchased was ok with the…

The items I purchased was ok with the price.zNoce outfit .It took longer time to get your items . And the only situation was that, the customer service was not good at first but later responded.

23 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Thank you for your support and trust.
We are in China, so there is a time difference between us, if you cannot receive our reply in time, we will reply to you immediately after work, please don't worry.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

I love this experience knowfashion…

I love this experience knowfashion style is amazing the clothing is high qualify fabrics soft and sexy beautiful dresses shipping 😍 💕 ❤ ✨ 💖 💗 😍 💕 ❤ ✨ 💖 💗 😍 💕 ❤ ✨ 💖 💗 😍 💕 ❤ ✨ 💖 💗 😍 💕 ❤ ✨ 💖 💗 😍 💕 ❤ love everything ❤ my shopping ❤ experience i love 💘 ♥ all there ♥ are GEORGEOUS

18 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Thank you for your support and trust.
We have more fashionable clothes, and we recommend you try new styles.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

Excellent customer service and experience

This was my first experience purchasing from this site and I was a little skeptical.
However, when the dress (K63921-3) arrived I was 100% pleased..The material of the dress was top quality and it fit perfectly. I will definitely be purchasing again in the near future.

20 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
It is our honor to establish a business relationship with you.
We will insist on providing high-quality services and products to every customer.
Looking forward to more orders from you.
Best regards,

Rated 1 out of 5 stars

I’m having such a hard time returning…

I’m having such a hard time returning items that are too small. Keep getting the runaround. Return & Refund is the worst.

9 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
Under normal circumstances, we are in China. Considering the precious time and money of customers, we do not recommend customers to return packages, but our customer service team will definitely have other better solutions for you, such as large discounts and preferential compensation, some Regarding refund compensation and the like, in order to better serve you, please continue to communicate with our customer service team.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 5 out of 5 stars

Customer service 100%

Customer service 100%
Clothing 100%
Contact information 100%
That make My shopping store and Your Store Knowfashionstyle 100%

28 September 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
It is our honor to receive your high praise.
We hope to establish more business relationships with you.
Looking forward to more orders from you.
Best regards,

Rated 5 out of 5 stars

It was great in that I received my item…

It was great in that I received my item though time was of essence,took longer than expected and paid too much on shipping more than cost of item.

5 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thanks for your support.
Being able to gain your trust is our motivation to move forward, and we will always strive to do better.
Looking forward to more orders from you.
Best regards,

Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. These are the cheapest made clothes I have ever bought. They look nothing like the pictures you see on the website. It’s laughable. I am not going to even try to return them. I gave 1 star because there is nothing lower

2 October 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear this news.
We always use high-quality materials to manufacture our products, so the products we provide are as beautiful as those shown online.
However, due to network compression or lighting reasons, sometimes it will be different, but the impact of this situation is very small.
We recommend that you contact our customer service team to resolve the issue: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

CROOKS, THIEVES, GREEDY, NO CREDIBILITY - POOR CUSTOMER SERVICE MANAGEMENT

Don't expect those greedy people to reimburse you your money if their merchandise doesn't work for you. Quality is poor and dress purchased for my anniversary doesn't fit properly. And they want you to pay for extras for frivolous things so they get more money on one purchase. They offer me $3 refund and 15% coupon for a $40 purchase. STAY AWAY or you WILL regret it.
First photo is what they are selling, second photo is the purchased item.

PURE JUNK

Tip for consumers:
Those people are not looking out for the customer. They just want to get as much money as they can from you and if something goes wrong, they will give you all the reasons as to why they can't reimburse you. Needed a simple white dress for my 29th anniversary and the material of the dress sent is of very poor quality, plus it doesn't fit properly. Now they're giving all the reasons as to why I should keep the dress and they will only reimburse me $3 out of $40.

16 September 2023
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear this news.
We recommend that you continue to communicate with our customer service team, we believe that you will definitely get a better solution.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

This is very poor quality

This is very poor quality

very disappointed when received my order
what i received look like plastic and transparent

the shipment was very good

11 August 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
Please contact our customer service team, they will solve the problem for you: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

It's a Scam!

I purchased an outfit from this company, which was totally different from what I thought I would be receiving. The bottom did fit, but was not the same item as the product picture. The top was extremely big and was totally different as well. The outfit was shipped from Chicago, but when I submitted my refund request, I was told that it had to be returned to China, which would cost me a lot more just to ship. I was offered a discount on my next purchase to keep it. This is all a scam. I will not be purchasing from this company ever again, so please beware.

27 July 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
Our products are all standard US sizes, you only need to place an order according to the size you usually wear.
In addition, you can also refer to the size chart below the product details, which can better help you choose the size.
If you are unsure of your size, we recommend you consult our customer service team:https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

Rated 1 out of 5 stars

This company is deceitful and shady

My order was placed May 31, 2023. A confirmation email was received June 1, 2023, stating that processing time was 4-10 working days and shipping time was another 6-10 business days. I emailed them requesting a refund since I needed the order no later than June 13th and informed them of their deceitful practices. No information prior to placing an order mentioned anything about processing time. June 2, 2023, I received a second email stating that they could not guarantee delivery by June 13th, and again, I responded with requesting my refund. The next email I received stated that since you cancel the order after more than 24 hours, we need to deduct 30% of the order amount, and we will refund 101.6 USD. Please reply for confirmation. I have requested my refund from June 1st within 24 hours after placing my order, and they're insisting on taking my money. PLEASE DO NOT ORDER FROM THIS DISHONEST SHADY COMPANY.

31 May 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are deeply sorry to hear this news.
If your problem has not been resolved, please continue to contact our customer service team to solve it.
Here is how we can be contacted: https://www.knowfashionstyle.com/Contact-Us-n170136.html
We recommend that you continue to communicate with our customer service team so that your issue can be resolved.
Best regards,

Rated 1 out of 5 stars

Never got product!!

I purchased Pin Wheels from this company when they were selling them back in March of 2023. Still have not received them and constantly keep getting "be patient" responses from Jose butler. I would you really check this company out before buying anything from them!!!! Got scammed.

10 March 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are Knowfashionstyle.com, we mainly sell women's clothing, we do not sell the product you mentioned, please contact the corresponding website to solve the problem.
Best regards,

Rated 1 out of 5 stars

Ķnowfashionstyle is the BIGGEST fraud

Ķnowfashionstyle is the BIGGEST fraud. The bait you and then they switch. You DO NOT GET what is in the photo. You receive inferior material not what is shown in the photograph. I am so disappointed I don't even know where to begin. Just don't buy from them. The shipping cost is high and its just not worth it for this. My order number was Z202305077639598766 my shipping cost was $227.

5 May 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news. We will work hard to solve the problem for you.
We have notified our customer service team to contact you, please pay attention to email laurajuney@gmail.com.
Sorry again.
Best regards,

Rated 1 out of 5 stars

I ordered & paid for merchandise on…

I ordered & paid for merchandise on March 14-15. Have not received order & never heard from them. 30.63 was paid for nothing!!!!!!!!!!!!!!!

14 March 2023
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear customer,
We are very sorry to hear this news.
Have you contacted our customer service team to resolve the issue? If not, we recommend that you contact our customer service team.
Contact: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best regards,

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