Knights Professional Services Reviews 

958
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, helpfulness, and efficiency. Customers consistently highlight the excellent service, noting the quick response times and clear communication throughout the process. Many appreciate the proactive approach and the dedication of the team in guiding them through complex situations, making the experience as stress-free as possible. However, some people mentioned that the service can be expensive, with a few reviewers feeling that the fees were high due to perceived errors or poor service. A few other people also felt that the service was poor, citing issues with managing estates, account recording, and responsiveness to complaints.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and professional... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the service expensive and citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more

Company replied

Rated 5 out of 5 stars

Ian Peach and Samantha Kidd at the Cosham branch of Knights provided a friendly yet professional service. Response to any queries from me were answered promptly. They acted for me on a not run-of-the-... See more

Rated 5 out of 5 stars

I can only comment on Charlotte Ridgway from Knights Oxford (though I believe she travels to multiple branches). Charlotte is incredible, she goes above and beyond, is professional, vastly knowledgeab... See more

Rated 5 out of 5 stars

Very professional..always ahead of the game...clear in explanation. Always returned my calls and if not sent email. You pay for what you get and I believe Joanne throughout the whole experience hel... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Tax Attorney

Written by the company

Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

958 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(958)

258 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Tier Solicitor Services

I purchased a property at auction with the usual 29 days for completion. I was fortunate to work with Emma Walker-D'Cruze for this matter and couldn't recommend her and her associates enough. The process was completed seamlessly with constant communication and availability and willingness to help as well as going above and beyond

3 June 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Matthew Handley enough…

I cannot thank Matthew Handley enough for everything he has done for me during one of the most difficult periods of my life.
My divorce was extremely complex and emotionally exhausting, involving a very powerful opponent and significant financial matters. Before finding Matthew, I had a deeply disappointing experience with another highly regarded London law firm and had almost lost faith in the legal profession altogether.
Everything changed when Matthew took over my case.
Despite being based in Manchester while I am in London, Matthew was more present, responsive, and committed than any London-based solicitor I had previously worked with. He was constantly on top of every detail, incredibly strategic, calm under pressure, and completely dedicated to protecting my interests. During urgent periods, he even worked evenings, weekends, and through the Christmas holiday period to ensure my position was protected.
Matthew also introduced me to an outstanding barrister, Tara Lyons, and together they made an exceptional team. For the first time during my divorce, I felt genuinely represented, supported, and strategically guided.
The only thing I regret is not finding Matthew and his team earlier. I truly believe my case would have been very different had I instructed them from the beginning.
I would recommend Matthew without hesitation to anyone needing outstanding legal representation.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Helen Page of the…

I would like to thank Helen Page of the Family Law team at Knights in York for her excellent and extremely professional service.

I was blind-sided to obtain legal representation in relation to a separation of assets.
The deadline enforced on me was extremly tight but Helen was brilliant.
Thanks to Helen I was able to comply with their request well within their deadline.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for lease extension

I used Knights PLC for a lease extension for my maisonette. I had an initial conversation with Ian Peach and he gave me a full and fair assessment for my situation. When I later proceeded with the lease extension Ian, Samantha, and their colleagues were attentive and communicated well throughout the process. They were proactive and supportive, guiding me through what ultimately became a challenging process as a result of other parties. The service was excellent and should I require any further legal services that fall within the remit of Knights PLC in the future then I would contact them again.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable service

Linda Gregory and Jaspreet Birring have just seen us through an incredibly protracted and annoying purchase of a new home - thankfully with a successful result. Linda was constantly supportive and kind throughout the process, always responsive and with meticulous attention to detail to ensure the best outcome for us. We wouldn't hesitate to recommend her.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Linda and Lauren from Knights were…

Linda and Lauren from Knights were fantastic throughout the entire house-buying process. As a first-time buyer, I really appreciated their support, guidance, and responsiveness. They worked efficiently, kept me informed every step of the way, and were always quick to respond to emails. I would highly recommend them to anyone purchasing a property.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Ian Peach acting…

Excellent Service from Ian Peach acting in the sale of a property for me as Executor.
Ian handled my personal change of property last year and I had no hesitation asking him to assist again. As ever extremely prompt, clear and helpful communication at every stage and always very supportive.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

Ian Peach and Samantha Kidd from Knights carried out the conveyancing for a unusually complicated purchase of 2 separate parts of what was originally a single dwelling and the sale of our main home and then shortly after, the sale of a second property.

We purposely spent a little extra to use Ian again after the original purchase of the second property in 2020.

I would thoroughly recommend Ian, rather than what on face value seems like a cheaper option. Many of the other companies offering conveyancing services seem unable to keep a dedicated person managing the process, dragging out the process and making it more stressful than it already should be.

Ian Peach will be my first choice for future legal services.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Ian Peach at Knights plc for the conveyancing of my house sale. Ian was the consummate professional throughout the entire process—knowledgeable, responsive, and always reassuring at each stage.
The sale was handled efficiently and completed quickly, which made what can often be a stressful experience feel smooth and well-managed. A special mention also goes to Samantha Kidd, whose support was invaluable. Together, they made a fantastic team, keeping everything on track and ensuring clear communication throughout.
I wouldn’t hesitate to recommend Ian, Samantha, and the team at Knights plc to anyone looking for a high-quality, reliable conveyancing service.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

I wanted a cost effective way to…

I wanted a cost effective way to resolve the child issues matters - months and thousands of pounds later i was told that going to court wasnt the best option as it would be tens of thousands more, more than the equity in my house. Over a 6month period i spend over £10k and didnt get any better circumstances with my child and didnt engineer a housesale. Now in the same postion with a lot less in the bank and no viable way to proceed.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a very tight 6 week schedule to…

I had a very tight 6 week schedule to complete the purchase of the family and buy out my siblings shares. I first went to a different firm of solicitors. I soon discovered that solicitor was incredibly rude, wouldn't give a timescale and was dismissive. I contacted Knights and straight away someone from the firm contacted me. Solicitor Emma Millington took complete ownership of my case and provided a gold standard service. She worked closely with my family solicitors ensuring exchange if contracts and completion happened with 2 weeks to spare.
Emma was professional throughout, guiding me and keeping me up to date on the progress. She always took my calls amd always responded to my emails. She is a credit to Knights PLC and deserves all the praise she gets. Thank you Emma.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I was the executor of my late Fathers…

I was the executor of my late Fathers estate and wanted a solicitor to deal with probate and to sell the house. My experience with Knights was really excellent from start to finish. From the first meetings with Charlotte, Samantha and Ian I felt confident and re-assured that everything was going to run smoothly. And it did. They always kept me informed at each stage and were always available to answer any queries that I had. I would recommend Knights to anyone without hesitation. The service that I received was exceptional.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Emma Walker-D'Cruze dealt with my case with kindness and care.

Emma Walker-D'Cruze handled my side of the sale of a jointly owned property for me following divorce. She was quick, to respond and the team at Knights communicated hours worked and charges throughout. I was really happy with their service. Beyond that, Emma dealt with my case with kindness and care which felt above and beyond and I am very grateful for that support.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of Shivy…

I cannot speak highly enough of Shivy Patel. Shivy worked relentlessly for us throughout a complicated family law case.
Shivy was always on hand to advise and guide us through each process. Always keeping us involved and up to date every step.
I would have no hesitation in recommending Shivy Patel.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrendous experience which will have…

Horrendous experience which will have lasting impact for years, no end to how much their costs...estimate was just that plus 1/2 again all about maximising their profit from start to finish...stay away if you don't care much about the cost engaging could financially ruin you

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Knights have honestly been the best…

Knights have honestly been the best solicitors that I have worked with. Yes, they are a bit pricey - but the amount of stress they saved made it worth it. Both Hannah and Louise in the Brighton office were both friendly, helpful and very efficient. Thanks very much !!

18 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look