Kmart Reviews 

Arlec 5 Outlet Round light Blue Powerboard with usb c is sold via deliberate deceptive and misleading conduct. The usb c charging point is only 5 volt. It can not charge a mobile phone. Which is the most common use for a usb c and they do not inform you that it is not fit for that purpose.

Don’t bother with the Kmart LED wall sconces.
They do not hold a charge for more than a couple of hours.
Really disappointed.

Absolutely the worst online order experience I have ever encountered. Ordered online and delivery is coming from 4 different stores within WA, still not received a week later. I have ordered from the East coast and those deliveries have arrived quicker than ordering from within the same state! Will never order online from them again.

I went in because i love kmart just because everything’s cheap, didn’t think me, a teenage girl would get followed by security, mind you all i had in my hands was a big blanket and hello kitty spray. i wasn’t being suspicious i was just trying to find my mum.
the guy with green hair was nice he helped us with finding things and the guy who helped us with the self checkout. but the tone lady who walks around looking at teen girls like myself with an awful stink eye and walks infront of me ON PURPOSE i can issure you that was no accident. That’s sad.

The workwear mens Ripstop pants are just garbage. Hole in the hem.and pocket not sewn right. Just putrid sowing. Slave labour made these for sure.

HORRIBLE EXPERIENCE.

I brought a table off the Kmart website (through their marketplace at third sell)

I received a table that had missing parts and that was damage.

I requested a refund, and Kmart are telling me that they are not able to get in contact with the seller. It has been over six weeks now and I’ve spoken to around over 10 different people. They’ve all promised me they are trying to contact the seller and they can’t do anything about it, even though I bought the item off their “trusted site” I now have no one to speak with to get a refund for a faulty item sent to me. I keep contacting them and I am literally going around in circles with lies and broken promises of a refund.

Absolutely disgusting: never will I buy off Kmart again

Every order I have received has has either had damaged or missing items and customer service is difficult to access and generally unhelpful. have made multiple online Kmart orders over the past few years and now I have finally learnt my lesson, never again.

Got sent a box with my $50 of full priced products covered in an unknown brown substance that could be anything from dried bodily fluids to chemicals to someone’s spilled food. I’m immune compromised and this is not safe for me to handle so I sealed the box and tried to contact Kmart and I am still waiting for the ‘customer (lack of) care team’ to make any contact after 2 days. All I want is for them to provide clean items and take these away so I don’t have to touch them. Not unreasonable but I have a feeling that won’t be an offered outcome.

By far and away the worst Kmart! Particularly stay away from the print and copy -they couldn’t produce a quality product if their lives depended on it! Long queues, shockingly bad service (particularly bad by Vesna and Maria) I believe it was, their system says next day pick up but they mean 24 hours -especially at this store! And the items are so badly produced (even if u give them a chance to redo them) ur better off saving urself the headache and going elsewhere! In my case I ordered the photo magnet … the magnet was so poorly stuck on it stuck out the front of the photo and was covered in debris stuck to the misplaced magnet… when I told them I was going to complain to head office Vesna refused to give me the product I had paid for! If the shoe was on the other foot and I took the product without paying for it they would’ve called the police for stealing ! I had to wrestle for the product I had paid for because Vesna refused to give it to me as I told her I would make a complaint ! Never experienced anything like it in my life! Shocking! A complete stranger came up to me outside afterwards and told me she also had many bad experiences at this store and had complained to head office. I did so too but in my case they were of no help.

%0 chance of being able to purchase desired products due to lack of bot protection, don't bother going instore to purchase theese products eitjer ad the staff will have more than lilely kept them fpr themselves. Poor management overall.

I went to collect a click & collect order. It was not the product I needed and I rejected it. Instead of offering a refund the shop assistant chose to argue with me. She made incorrect assumptions. I left item there and went to find the item that was suitable and purchased that.
When I returned home and tried to contact some one and talk to them about about getting a refund the only communication I could get was so called "live chat" with chatbot. The only information that I was given was that the parcel had been collected and they could not help me.
I am planning to make a purchase that would have been made at Kmart to now be purchased from Big W.

I bought 4 items on Kmart online. One item not delivered by Kmart online. Items were shown as sent by Target. Neither Target or Kmart would sort this out. Each blamed the other.

Kmart said it's Targets responsibility as according to them, the profits went to Target.

Target said the email order confirmation was from Kmart so it's their responsibility.

Neither would take responsibility or help.

Even when I phoned. Same problem. It's a scam and fraudulent.

i was very disappointed at the checkout section,there was three employs talking yo themselves, i asked if the could open a register to serve because i don't like self check out service. Their answer was no we don. I emptied my shopping on the counter told the it's your job to put that away and left. Found the same stuff in another shop and was even cheaper than Kmart and i had a service with a smile no more Kmart for me.

BUYER BEWARE!..Purchased a slow juicer.. it wasn’t what I wanted so I thought I’d bring it back to Kmart as it wasn’t a Kmart product it was purchased from Kmart market place I then had to send it back via a link that didn’t accept my order number numerous attempts and then calling Kmart customer service.. they contacted me with very little help or assistance if anything was avoided this has been ongoing 3 and a half weeks.. juicer has been returned now over 2 weeks ago still no refund or communication from these people I will never buy from here again the worst shopping experience ever

We ordered a Cannon Ink-jet printer online. It was delivered by courier. As usual we inspected the Courier outer packaging - it was clean and solid. When we removed the outer covering, we discovered to our horror that the printer box has a huge gash in it, into the front and out of the side. Over two days we have been unsuccessful to contact anyone from Kmart. The help Bot is infuriating, when you ask for a Customer Service Agent, you are "Put on a wait list" that never ends - a lot of waisted time! We will NEVER order from this atrocious source again!

Hi Kmart Team Busselton,

I wanted to share some positive feedback about one of your staff members.

A young man named Luke (young & blond) assisted me during my visit, and he was incredibly kind, efficient, and genuinely helpful. His professionalism and friendly attitude made the experience noticeably better, and I really appreciated the way he handled everything.

Please pass on my thanks and recognition to Luke — he represented your store exceptionally well.

Kind regards, Dominik

Kmart uses Couriers Please to deliver online product customers purchase. Complaint after complaint about Couriers Please on various online platforms (one popular review site records Courier Please as having 90% negative reviews).

Kmart is being mentioned within those complaints as still using this unprofessional and dishonest courier service to deliver goods customers purchase from their store. Reviewers are warning others not to buy from Kmart.

As a disabled person who frequents online shopping and relies heavily upon this service, there are things I would like to buy from Kmart - but yet I won’t, purely because of the courier company Kmart uses. I cannot take the risk that I will never receive what I paid for (couriers are clearly stealing parcels if you read the reviews) or that I will somehow miraculously receive the parcel but it will be damaged (couriers throwing parcels).

The online ordering and delivery process is severely flawed and broken. Items come in separate parcels, not in one order, and some items do not arrive at all. You then have to spend hours trying to find out what happened with no resolution given

Shopping at Kmart Forest Lake Brisbane used to be a good experience but now I find it overwhelming because there is so much clothes and mess in the store all so they put to many clothes on the racks so when you go to take one piece of clothing off one or two will also fall off on to the floor. Since they have hired alot of young people the place has gone down hill and for that reason I now shop Kmart Mt Ommaney.