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Klusspullen.nl Reviews 11,063

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TrustScore 3 out of 5

2.8

Electronics Store
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Rated 2 out of 5 stars

2 of the 7 ordered items were wrongly delivered. An E-mail request to deliver the correct articles remains unanswered after 5 days. The two wrong items were returned, but no reaction is received. I... See more

Company replied

Rated 3 out of 5 stars

I ordered stuff that was in stock according to their website and after 5 days (incl weekend) their was still no track and trace available neither an update on the outstanding order. When contacted... See more

Company replied

Rated 4 out of 5 stars

Good service! There was a slight delay with one of my orders but as soon as I bought it to their attention they sorted it out immediately. I will definitely order more items from Klusspullen

Rated 2 out of 5 stars

We ordered lamps and they arrived after 3 weeks. Never again.

Company replied

Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Lighting Store
  4. Plumber

Information provided by various external sources

Klusspullen.nl de webshop met de scherpste prijzen voor zowel de particuliere, als zakelijke klusser. Op onze website vindt u alles op het gebied van schakelmateriaal, verlichting, groepenkasten, ventilatie, sanitair, verwarming, antennematerialen en kabel, maar ook gereedschappen en benodigdheden die niet mogen ontbreken bij elke klus.

Contact info

2.8

Average

TrustScore 3 out of 5

11K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Het artikel was defect

24 September 2017
Unprompted review
Klusspullen.nl logo

Reply from Klusspullen.nl

Geachte mevrouw Koenen-Breeuwsma,

Vervelend dat u een defect artikel heeft ontvangen. TL buizen zijn inderdaad gevoelig voor breuk tijdens transport. Uiteraard ontvangt u van ons een nieuwe TL buis. Wilt u melding maken naar ons mailadres? Dan verzorgen wij het per direct.

Met vriendelijke groet,

Team Klusspullen

Rated 2 out of 5 stars

Extremely slow delivery time

We ordered lamps and they arrived after 3 weeks. Never again.

15 June 2017
Unprompted review
Klusspullen.nl logo

Reply from Klusspullen.nl

Good morning miss Mikropoulou,

If a product is in stock, this is mentioned on our website and it can be delivered fast. If it isn't in stock, we have to order it at the manufacturer and this could take longer. In this case, you've ordered lamps that weren't in stock. Unfortunately the manufacturer also didn't have stock. We've send you the estimated delivery time by e-mail. While we agree it took long, it is not something we could change and also we didn't claim to be able to deliver this specific lamp quickly. Despite, we hope the lamps are to your liking.

Kind regards,

Klusspullen.nl

Rated 4 out of 5 stars

All went well

All went well. Order arrived in a good condition, also product is working good.
In general i am satisfied.
Only one small remark: the handling of order could be a bit faster.

15 June 2017
Unprompted review

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