I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's dropshipping
It's dropshipping, take a screenshot of the clothes you are interested in and use Google lenses, you'll find them cheaper

Reply from Kiikio
I experience an issue and they were…
I experience an issue and they were able to find a solution for it and I can’t wait to give the purchase to my son as a graduation gift! Thanks so much for
your kindness and professionalism.
Been more than 3 months and nothing 🙄😤
It’s been more than 3 months since I ordered two hats and they never came in, I’m still waiting for them but i don’t know if I will be getting WHAT I PAID FOR anytime soon. 👎

Reply from Kiikio
Lost €86 for nothing
Lost €86 for nothing. Terrible customer support.
I bought a pair of pants, checked their size chart carefully and still they were bigger than expectation. 10cm difference is huge, I measured.
Customer support is not very responsive, at first they suggested me to re-buy new ones and would offer me "factory price" (like €20 less). When I asked about returning option, they sent me long documentation which is mainly about dumping responsibilities to buyers (I will have to pay tariff, shipping fee, any additional costs..)
It's frustrating to wait for their reply whenever you ask something.

Reply from Kiikio
The clothes have so much quality & they…
The clothes have so much quality & they arrived so fast .
Very good quality
Very good quality, one of the best clothing brands that there is
10/10 everything
10/10 amazing clothes, good quality in each piece and they dont take too long to arrive. Also amazing customer service they usually get back to you within 48 hours and 99% of the time will solve the issue youre having
Great material
fire jacket kept getting compliments
fire jacket kept getting compliments, good quality and feel and great fit
Didn’t have a problem ordering from…
Didn’t have a problem ordering from them, everything went smoothly
Their clothes are really nice quality…
Their clothes are really nice quality and very aesthetic! Very cool aesthetic design! The packaging is also nice, sam with the Delivery service🙂↕️ The quality will not disappoint you!
10/10 experience and great customer…
10/10 experience and great customer service! i appreciate the clear communication and help i received. Excited for my clothes 👍
Great quality
Great quality - quick responses and really helpful when needed
Multiple orders made all quick responses
They just need to work on the speed of shipments 🚚 please
the pants where okay quality
the pants where okay quality, the belt was absolutely garbage, probably not gonna buy again, but worth the purchase.
Had an issue with delivery and they…
Had an issue with delivery and they were quick to respond and assist with fixing it.
don't hesitate and buy with kiikio!
kiikio has items really trendy unique and original i had to buy this combat edgy pants! i also had cool glasses as a gift! you can see the quality is very good. you can trust the site it's legit, the shipping takes a few days and with the app shopify you can follow everything right in time. what i love a lot is their customer service, i recently had an issue with an item and they replied really fast and proposed for free to send me a new item! no need for me to send back anyhting or spend money on shipping they took everything in charge! i appreciate a brand being efficient and comprehensive it's really rare nowadays so let's support this brand!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







