Kiana Beauty goes above and beyond to make your shopping experience special ❤️✨. Hand written notes and gorgeous gift wrap, their products are divine and Kelly and Stav are the nicest ladies! Don’t he... See more
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See what reviewers are saying
I am thrilled with the prompt service regarding the Thin Lizzy Hyaludronic Acid Serum. It arrived in 3 days or ordering. The product in itself is truly amazing and I truly believe in this serum. I n... See more
Company replied
I was hesitant to buy as I didn't know this site before, but they have a great selection and you can get notifications when your favorite product is in stock. I loved the attention, and the hand-wri... See more
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The whole team at Kiana are amazing. The packaging arrived wonderfully gift wrapped along with a beautiful hand-written card!! The team also helped me sort some other issues that had come up during th... See more
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Company details
Information provided by various external sources
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Contact info
51 High Street, 3806, Berwick, Australia
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
Nice 👍 very good very nice beautiful…
Nice 👍 very good very nice beautiful ❤️❤️❤️❤️ and
25 February 2023
Unprompted review
Not bad
Not bad. Fast delivery and good prices. Only supports respond for a very long time.
5 April 2023
Unprompted review
The serum itself is incredible!
The serum itself is incredible, and I am a firm believer in it. Only a few days later, I saw a difference. I ordered a product from Kiana Beauty for the first time and was blown away by how soon it arrived from out of state, as well as the extra care it received.
4 May 2022
Unprompted review
Reply from Kiana Beauty
Dear Marlene,
Thank you so much for choosing to shop with Kiana Beauty and taking the time to leave a review.
We are thrilled to hear that you are loving the results from the serum and that you have had an enjoyable shopping experience with us.
We hope to see you again soon.
Amazing service
I have ordered a few times .
Each order has arrived quickly and beautifully rapped .
The service is amazing.
Thank you Kiana Beauty
5 April 2022
Unprompted review
Reply from Kiana Beauty
Dear Nicole
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave a review.
We are delighted to hear that you've had an enjoyable shopping experience with us and we look forward to seeing you again soon.
"Happy Shopper "Ordered product for the first time from…
Ordered product for the first time from Kiana Beauty and was shocked by how quickly the item arrived from interstate and was totally blown away by the special attention , gift wrapping and lovely welcome from the girls.
1 June 2021
Unprompted review
Reply from Kiana Beauty
Dear Denis and Pat,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave a review.
We are delighted to hear that you were blown away by our customer service and attention to detail.
We hope to see you again soon.
Love the Kiana Beauty Melbourne team
Good afternoon Kiana Beauty!
Good afternoon Kiana Beauty!
received my order today ordered on the weekend from Sydney.
People ordering online often forget about the people who make their orders happen!
Many thanks :-)
10 February 2021
Unprompted review
Reply from Kiana Beauty
Dear silkweb spider,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave a review.
We are thrilled to hear that your order arrived safely.
We trust that you will enjoy it and hope to see you again soon.
I truly believe in this product.
I am thrilled with the prompt service regarding the Thin Lizzy Hyaludronic Acid Serum. It arrived in 3 days or ordering.
The product in itself is truly amazing and I truly believe in this serum. I noticed a difference only several days later.
I use it on damp skin morning and evening. Its wonderful.
19 October 2020
Unprompted review
Reply from Kiana Beauty
Dear Joy,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a review.
We are so thrilled to hear that you are loving the results from your Thin Lizzy Hyaluronic Acid Serum! (We're sending you a virtual high 5).
We are also delighted to hear that you found our service to be prompt too.
We hope to see you again soon.
Love the Kiana Beauty Melbourne team
Kiana Beauty WONDERFUL EXPERIENCE
Kiana Beauty goes above and beyond to make your shopping experience special ❤️✨. Hand written notes and gorgeous gift wrap, their products are divine and Kelly and Stav are the nicest ladies! Don’t hesitate to support this wonderful business, you won’t be disappointed. I purchased the Shay Blue Salt Caramel fragrance and it is wonderful, I will be a repeat customer over and over. Thanks ladies xx
13 October 2020
Unprompted review
Reply from Kiana Beauty
Dear Lashy,
Wow!!
Thank you so much for choosing to shop with us and for taking the time to leave us such lovely feedback. You have made our day!
We are thrilled to hear that you have enjoyed our wrapping and handwritten note (as well as your fragrance).
We look forward to seeing you again soon.
Love Stav, Kelly and the Kiana Beauty Melbourne team
Very happy 😊
Ordered some products online yesterday and were ready for an in-store pickup today! Very quick service and the products were beautifully wrapped and also included a lovely a hand-written note, which made my day. I will definitely be a repeat customer. Thank you!
13 October 2020
Unprompted review
This is not spam wth if I could upload…
This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #3921
11 October 2020
Unprompted review
Reply from Kiana Beauty
Dear Keyani,
The order number that you state does not correspond with the name that you have provided.
We believe that your message is intended for someone else.
missing
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
5 October 2020
Unprompted review
Reply from Kiana Beauty
Dear Barry,
The order number that you have provided does not correspond with the numbering system that we use.
Can you please double check your order confirmation email. Or is there a chance that this review was intended for another business?
Great Company
Such a reliable company that gift wrapped all items individually and offered alternatives when necessary for an item that was sold out. Amazing customer service and I am very excited to shop with them again!
2 October 2020
Unprompted review
Reply from Kiana Beauty
Dear Xavier,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a review.
We are delighted to hear that you found our customer service to be amazing and look forward to seeing you again soon.
Love the Kiana Beauty Melbourne team
To all at Kiama Beauty
To all at Kiama Beauty. Thank you for your wonderful service. The Clinique eye cream I ordered was delivered very quickly, was beautifully packaged and the personal note which was unexpected made me feel very special. You are highly recommended to all my friends.
Thank you again,
Stav
6 September 2020
Unprompted review
Reply from Kiana Beauty
Dear Stav,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a review.
We are thrilled to hear that you found our service to be wonderful and that our handwritten note made you feel special.
Thank you so much for recommending us to others.
We trust that you are enjoying your Clinique eye cream and we look forward to seeing you again soon.
Love the Kiana Beauty Melbourne team
I ordered my skin care since 10 Aug…
I ordered my skin care since 10 Aug until now, I haven’t received my order yet. Please check and contact me back.
My Order #21012
22 August 2020
Unprompted review
Reply from Kiana Beauty
Dear Kavinlada,
Please be assured that we posted your order as quickly as possible from our end. You placed your order on Saturday 8th August, and we took it to the post office on Monday 10th August.
As you may be aware, Australia Post are currently experiencing delivery delays due to COVID.
We understand your frustration at this delay, but this is outside of our control.
I have checked your tracking number, and Australia Post do state that your order has been delayed, but it is still on its way to you.
I hope this helps.
Regards
The Kiana Beauty Melbourne team
Back again
Back again. I love this site. I like to spoil myself now and then as I love Chanel no 5. They have the best range with the all over spray being a great edition to the perfume line. I love to use it during the day as a fresh pick me up.
Today I purchased the Chanel nail polish in sailor as well, it’s the perfect red.
I keep coming back as the prices are competitive and honestly the customer service is outstanding. You receive your online order very fast and I do have to say that receiving a hand written note thanking me for shopping with them makes my day.
30 July 2020
Unprompted review
Reply from Kiana Beauty
Dear Amanda,
Thank you so much for returning to shop with Kiana Beauty and for taking the time to leave us a review.
We're thrilled to hear that you find our customer service outstanding and that our handwritten notes make your day.
We look forward to seeing you again soon, in the meantime, we trust you will enjoy your gorgeous fragrance and lovely nail colour.
Love the Kiana Beauty Melbourne team
Super happy thanks 🧚♂️🧚♂️🧚♂️
8 July 2020
Unprompted review
Reply from Kiana Beauty
Dear Tamara
We're sending you a virtual high 5.
We're thrilled to hear that you're super happy with Kiana Beauty and your order.
We hope to see you again soon.
Excellent service
I couldn't fault anything with the service. The perfume arrived quickly with a personal note, such a nice touch.
I would highly recommend Kiana Beauty to anyone.
6 June 2020
Unprompted review
Reply from Kiana Beauty
Awww, thanks so much Rosemary!
We're thrilled to hear that you're happy with our service and that you loved the personal, handwritten note.
Thank you so much for choosing to shop with Kiana Beauty and for recommending us to others.
We hope to see you again soon.
Love the Kiana Beauty Melbourne team
I purchased the Chanel Universelle…
I purchased the Chanel Universelle Translucent powder recently and was ecstatic to find out that you stock this product! I’ve used it for many years now and it’s perfect for my complexion! I was happy to receive 10% off my first purchase, hopefully there will be other offers along the way! I was also very happy with delivery time and packaging! I will definitely be purchasing from you again. Thanks for the great service.
19 May 2020
Unprompted review
Reply from Kiana Beauty
Dear Ros,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a 5 star review.
We're so pleased to hear that you were happy with our deliver time and packaging and look forward to seeing you again soon.
We trust you are enjoying your beautiful Chanel product.
Love Kiana Beauty Melbourne
Reply from Kiana Beauty
Dear Erika,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a review.
We're delighted to hear that you would recommend us to others and we hope to see you again soon.
Love the Kiana Beauty Melbourne team
I am very happy with the service.
I am very happy with the service I received from Kiana Beauty and would have no hesitation in recommending that others shop there. The delivery time is very fast, and the order was well packaged.
26 February 2020
Unprompted review
Reply from Kiana Beauty
Dear Annemarie,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a rating and review.
We are so pleased to hear that you're happy with our service and packaging and would recommend us to others.
We hope to see you again soon.
Love the Kiana Beauty Melbourne team
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