Gail writing here. Mike doesn't knit! I contacted Customer Services while we were away as our fitted sheet, purchased at the same time as our topper, did not seem quite big enough and so wouldn't tuc... See more
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We dropped into the showroom and met Megan who ran through the options. We were finding our three year old foam mattress uncomfortable and decided on a Jonic 2000 spring mattress. Spoke to Andrew who... See more
Company replied
We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... See more
Company replied
Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve pl... See more
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Company details
Written by the company
At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.
Contact info
Eastgate, LA3 3DY, Morecambe, United Kingdom
- 01524 844106
- info@jonic-uk.co.uk
- www.jonic-uk.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Got to say an excellent experience…
Got to say an excellent experience mattress topper arrived on time was kept informed all through the process. Quality and comfort top notch would thoroughly recommend using this company and Will do again.

Reply from Jonic
Very efficient- great service
The initial contact via email was excellent full of relevant information making the subsequent telephone call to place my order very simple. Delivery was very good and as for our new topper, well we are very pleased with it. Will certainly use again and have already recommended Jonic to friends and family. Thank you for a very pleasant purchasing experience

Reply from Jonic
Ordering was made very simple even to…
Ordering was made very simple even to Northern Ireland with a quick and efficient service along with a reasonable postal charge

Reply from Jonic
I have ordered from Jonic multiple time…
I have ordered from Jonic multiple time over the last 5 years and have always been extremely satisfied with the products. The staff are brilliant very knowledgeable and helpful and always friendly I love the fact that it is a company with a family feel and the little personal touches in correspondence.

Reply from Jonic
Easy to order… and will do so again!
A very easy and smooth process to order our customised bedding. Delivery was much quicker than expected. The quality of the product and fabric was immediately apparent and fitted our island mattress perfectly. Well worth it….. Thank you very much Jonic

Reply from Jonic
Fantastic company
So so pleased with our recommendation to replace our caravan mattress through Jonic. From the start they were super helpful and swift replying to my queries. My made to measure mattress was with me within 4 days now that’s service! Thank you

Reply from Jonic
Excellent good quality products very…
Excellent good quality products very pleased with our purchase fast delivery time would definitely use again

Reply from Jonic
Outstanding service
I bought an island mattress protector and fitted sheets for my Coachman island bed from here. The sales, after service and quality are all amazing. The sheets even have labels at the top so that you know which way around to fit them. All packaging is done to a high specification too. I would more than highly recommend purchasing from here and will certainly use them for any future needs. Thank you. Ann Yates Chester

Reply from Jonic
Mattress protector and fitted sheet…
Mattress protector and fitted sheet ordered and delivered within a week, well made and after a week away they stayed in place on the bed, good quality, comfortable and do the job the need to.

Reply from Jonic
Delighted customer
We were so pleased with the quality and the way our first order fitted (fitted sheets) we ordered additional mattress protectors for our motorhome beds - they fit perfectly and we were not disappointed, the quality is excellent. We will order more in the future and would definitely recommend there products.

Reply from Jonic
Happy customer
Excellent service and really good products. Charlotte couldn't have been more helpful.

Reply from Jonic
Fantastic customer service
Fantastic customer service, fantastic quality products and super quick delivery. Excellent company to deal with.

Reply from Jonic
Another purchase from Jonic
Bought from Jonic before so new what we were getting. Not tried the new island bed duvet cover yet but the opening is now at the round bottom and will be visible we’re as the previous one was at the side and couldn’t be seen from the living area. Time will tell.
After customer service contacted me my issue was sorted. The excellent service they provided to me was over and above what you would expect. Can’t recommend Jonic product quality and service highly enough. Brilliant thank you.

Reply from Jonic
Excellent Quality - British Company
I looked to order bedding for our new motor home and wanted it to fit the island bed. I looked at a few companies but decided on Jonic as they are a British (northern) company and they had good reviews. I ordered a mattress protector and fitted sheet for the island bed. They arrived far quicker than stated on their website, which was a bonus. The items are not cheap, however the quality is excellent and I would definitely recommend Jonic.

Reply from Jonic
I'm not surprised they have 5* reviews
I was recommended Jonic by another very satisfied customer as I had asked a boating forum who they would recommend to make a fitted topper and fitted sheet for my boat. From the moment I spoke to Charlotte I knew I was in good hands and had every confidence the end product would be great. It arrived yesterday and we fitted it today and I can truthfully say it is just what we wanted. Thank you Team Jonic.

Reply from Jonic
Great service & products
Very good service, very professional and responsive. Really user friendly ordering process which take you to exactly what you want for your particular vehicle. Products arrived on time, very nicely packaged and excellent quality. Now ordered some additional items
Thanks to all at Jonic.

Reply from Jonic
Extremely impressed
Extremely impressed with the service. Turnaround from placing the order to delivery was 5 days. We were let down previously by a local company. We have been away for a week in the caravan and the mattress was extremely comfortable. Would definitely recommend ordering a mattress from this company

Reply from Jonic
Superb Quality
We had a bedding set on order for Months for our Baileys Motorhome and were given excuses week after week. We then found out about Jonic and were told we could have it within 4 weeks, so we ordered it and we had it within 4 weeks as stated. 1st Class service and friendly staff and superb quality. Its matches the manufacturers bedding 100%
If you need bedding etc for your caravan or Motorhome there is only one place to go in my eyes and its Jonic.
Thanks again to the great team at Jonic

Reply from Jonic
Fantastic service and quality
Fantastic service and quality. Ordered a made to measure set for a bed above a garage on a burstner motorhome.
Emailed at least 4 other suppliers and all were quoting 3-4 weeks delivery.
Ordered express service for speed and they met that!

Reply from Jonic
Thankyou very happy with our new…
Thankyou very happy with our new mattress, ordered made and delivered within the week. Great customer service an excellent quality product we can't fault.
Mick

Reply from Jonic
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