Jonic Reviews 

135
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gail writing here. Mike doesn't knit! I contacted Customer Services while we were away as our fitted sheet, purchased at the same time as our topper, did not seem quite big enough and so wouldn't tuc... See more

Rated 5 out of 5 stars

We dropped into the showroom and met Megan who ran through the options. We were finding our three year old foam mattress uncomfortable and decided on a Jonic 2000 spring mattress. Spoke to Andrew who... See more

Company replied

Rated 5 out of 5 stars

We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... See more

Company replied

Rated 5 out of 5 stars

Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve pl... See more

Company replied

Company details

  1. Manufacturer
  2. Bedding Store
  3. Mattress Store
  4. RV Supply Store

Written by the company

At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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No recent history of asking for reviews

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4.8

All reviews

(135)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

This memory foam topper is the second…

This memory foam topper is the second item I’ve purchased from Jonic, the product is first class and customer service is how all companies should aim for. Well done

16 February 2023
Unprompted review
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Reply from Jonic

Hi Steve,

Thank you so much for taking the time to leave us a 5 star review! 🤩

We are really pleased to hear you are so happy with your bedding and our customer service. 🥰

Hope you've been making the most of the bedding and had lots of lovely trips away in your Bailey! 😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

A delight of internet shopping

Very easy site to navigate and use. Got exactly what we wanted.

22 January 2023
Unprompted review
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Reply from Jonic

Hi Martyn,

Thank you for taking the time to leave us a 5 star review! 😁

Hope you have lots of lovely holidays in your Elddis!

Best Whishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

First class service with purchasing a…

First class service with purchasing a made to measure mattress from Jonic,
Very helpful, the mattress fits perfect, it’s very comfortable, the quality is amazing.
The delivery team were very helpful, and the mattress was very well protected with packaging.

3 February 2023
Unprompted review
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Reply from Jonic

Hi Jack,

Thank you so much for taking the time to leave us a brilliant review! 🤩

We are really pleased to hear you are so happy with your new mattress.

Hope you've got lots of trips away planned!

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Great quality and super service

Bought an island mattress protector and fitted sheet to fit our Elddis Avante caravan. Decided to go for the 100% cotton protector and it’s fab, with a quilted layer. It’s certainly thicker than the mattress protector on my bed at home! Products have washed well and fit perfectly. Charlotte and Alison answered my email queries quickly and efficiently and both were very friendly. Delivery was quicker than expected. Delighted to have found Jonic and highly recommend.

30 January 2023
Unprompted review
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Reply from Jonic

Hi Jennifer,

Thank you for leaving us a brilliant review! 🤩

We're really pleased you are happy with your Elddis bedding and our service! 🥰

Fingers crossed you have lots of lovely trips away planned in your caravan.

Hope to be of help in the future! 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Absolutely delighted with our purchase…

Absolutely delighted with our purchase of a new mattress for our caravan
We needed an alteration (due to our fault not quite getting the measurement correct) and this was done no problem
The service we received from Charlotte was impeccable, nothing is too much trouble - highly recommend !!

31 October 2022
Unprompted review
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Reply from Jonic

Hi Carol,

Thank you for much for taking the time to leave us a 5-star review, and the goodies! 🍫🍪

We're really pleased we were able to alter the mattresses for you. They have to be right! 🥰

Hopefully when it's a little warmer you can make the most of them! 😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

1st class service

Had a slight problem with a fitted sheet which I purchased from Jonic’s eBay shop. I contacted the company and spoke to Charlotte, who sorted everything out for me, with no issues at all.
Excellent customer service, thank you

12 September 2022
Unprompted review
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Reply from Jonic

Hi Gary,

Thank you for leaving us a 5-star review!

We're really pleased we got to rectify the issue for you. 😁

Hope you've had lots of great trips away over the season!

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

The best customer service - ever

The best customer service I have encountered in a long, long while! I had a tight deadline for receipt of a motorhome mattress and this company pulled out the stops to make delivery happen. I highly recommend Jonic.

11 August 2022
Unprompted review
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Reply from Jonic

Hi Alan,

Thank you for taking the time to leave us brilliant feedback!

We are so pleased you are happy with our service. We really hope you are enjoying your mattress topper. 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Fitted Sheet

I bought a shaped, fitted sheet for our caravan bed. It’s the third I’ve bought; one for under the mattress, one as a sheet and one spare. They fit well and I know they wash easily. The parcel was delivered quickly and the sheet came in a useful bag. I even received a gift of a large storage bag. Thank you very much.

7 August 2022
Unprompted review
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Reply from Jonic

Hi Barbara,

Thank you for your great feedback!

We are really pleased to hear you are happy with our service and our lovely linen. 🥰

Hopefully you've been making the most of it with lots of trips away! 😁

Best Wishes
Charlotte & The Jonic Team

Rated 5 out of 5 stars

I would like to thank jonic

I would like to thank jonic, for there experience in make our fitted bedding for our caravan. We would consider in useing them again thankyou Paul white.

5 August 2022
Unprompted review
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Reply from Jonic

Hi Paul,

Thank you for your 5-star review! 🤩

We are so happy to hear you are pleased with your bedding!

Hope you've had some great holidays over the season. 😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Beautifully crafted mattress protector…

Beautifully crafted mattress protector and fitted sheet. Fit our island bed perfectly.

4 August 2022
Unprompted review
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Reply from Jonic

Hi Alexander,

Thank you for leaving us a brilliant review! 🤩

We're really pleased you are happy with your Swift bedding.

Fingers crossed you've had lots of lovely trips away in your caravan!

Hope to be of help in the future! 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Great customer service from Charlotte!

Great customer service from Charlotte!
Charlotte responded quickly to my initial enquiry and was extremely helpful throughout. The products arrived very quickly and are fantastic, both in looks and feel.
I can highly recommend Jonic for your bespoke caravan bedding requirements!

26 July 2022
Unprompted review
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Reply from Jonic

Hi Chris,

Thank you so much for taking the time to leave us a glowing review! 🤩

We are really pleased to hear you are so happy with your Bailey bedding and our customer service. 🥰

Hope you've been making the most of the bedding and had lots of lovely trips away! 😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Superb Service and Quality Products

As they didn't have our motorhome bed template available, Charlotte suggested we drop in (10 minutes from M6) and have our island bed measured. We did this during a trip and it was a quick and easy process. Very happy with Jonic's quick production and ability to arrange a delivery window for after our trip. The bedding and mattress topper are a great fit and we are very pleased with them.

24 July 2022
Unprompted review
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Reply from Jonic

Thank you for your lovely feedback! 🤩

We are so pleased you are happy with our service and the products. We always try and be as accommodating as possible.

Hope you've had lots of fabulous trips away in your motorhome. 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Have a double bed with fitted bolster…

Have a double bed with fitted bolster so difficult to get sheets to stay on until now Wow my husband found Jonic on the web we called them and told them our caravan model and year and ordered two double base fitted sheets, (yes they fit the attached bolster and it doesn’t move) two sets of pillows cases, two king size duvet covers & one king size duvet from Jonic, fantastic quality and easy to fit, I did notice the instruction of “our labels go to head of bed” great tip, I will definitely be ordering for home too, so comfortable we got a king size over our double base in caravan as we have our little dog who tends to lay in the middle so didn’t have any covers but not now best night sleep ever even with our furry friend thanks so much all Jonic team really impressed great helpful staff, delivered when they said, nothing too much trouble

24 July 2022
Unprompted review
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Reply from Jonic

Hi Gilly,

Thank you so much for taking the time to leave us a lovely review!

We are so pleased that you are happy with the bedding and our service. Also, that your furry friend is extra comfy! 🥰

Hope you've had lots of lovely trips over the season!

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Excellent Service and quality products

Having purchased our first campervan in lockdown we started looking for a company to a supply mattress topper to add a bit of comfort.
We came across Jonic on the internet and ordered a made to measure topper. The communication from start to finish was excellent. It made a refreshing change to deal with real people rather than relying on the internet. The mattress topper arrived and we were that impressed with the quality we ordered a made to measure duvet and a set of bedding to go with it. All excellent quality. I have no hesitation in recommending this company.

23 July 2022
Unprompted review
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Reply from Jonic

Hi Stuart,

Thank you so much for your brilliant review! 🤩

We're really pleased we were able to help. We agree dealing with real people is much easier! 😁

Hope you've had lots of lovely holidays in your Hobby.

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Impressive Service and quality

We recently changed our caravan to an island bed and in doing so needed to get some new bedding, we were recommended to Jonic by our Caravan dealer and we must say that the process was very easy to complete just enter the caravan details manufacture, model, year and they did the rest, within a few day all packaged and delivered and on the bed ready to go. The process was easy, and Jonic emailed each day with an update and once dispached they sent a tracking number. We must also say how impressed we were with their delivery partner DHL who again emailed and text with the delivery date and estimated time. Jonic followed up a few days later to make sure that we were happy with our purchase and to wish us well. Overall we have been extremely happy and would recommend Jonic to anyone purchasing new caravan bedding.

20 July 2022
Unprompted review
Jonic logo

Reply from Jonic

Thank you for leaving us a brilliant review! 🤩

We're really pleased you are happy with the service and the items.

Fingers crossed you've had lots of lovely trips away in your caravan!

Hope to be of help in the future! 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Excellent customer service and items…

Excellent customer service and items arrived on time.

20 July 2022
Unprompted review
Jonic logo

Reply from Jonic

Hi Deborah,

Thank you for leaving us a 5-star review! 🤩

We're really pleased you are happy with the service and the items.

Hope to be of help in the future! 😁😁

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Trio of Goodies

Bought a topper fitted sheet and protector. All fit really well on our bed.
However, it's just an observation, where the fitted sheet fits around the sides of the bed it could do with having an extra couple of inches of material added to the sides to ensure the fitted sheets fits under snuggly/properly.

11 July 2022
Unprompted review
Jonic logo

Reply from Jonic

Hi Sharon,

Thank you for your brilliant feedback!

We are really happy to hear you like the bedding. 😁

I've also passed the comments onto the team regarding the depth and this has been taken onboard.

Hope you are enjoying your Coachman!

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Great experience really quick delivery

6 July 2022
Unprompted review
Jonic logo

Reply from Jonic

Thank you for leaving us a 5-star review!

We're really pleased you are happy with the service.

Hope to be of help in the future!

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Second motorhome mattress topper we've…

Second motorhome mattress topper we've bought from Jonic.. Absolutely fantastic company to order from so knowledgeable on sizes for individual motorhome layouts.. Great price for the product and delivered by DHL within the 7 days and communication all the way along from both Jonic & DHL.. Oh and the product is so comfortable and had best night sleep since we bought our van.. Highly recommend

1 July 2022
Unprompted review
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Reply from Jonic

Hi David,

Thank you so much for taking the time to leave us a glowing review! 🤩

We are really pleased to hear you are so happy with your mattress topper, they do make all the difference on the Autotrail beds!

Hope you've been making the most of the topper and had lots of lovely trips away! ☺️

Best Wishes
Charlotte & The Jonic Team x

Rated 5 out of 5 stars

Great product and fantastic customer service.

I needed help to select the correct product and the customer service was awesome. We got our custom made fitted sheet in record time so we had it in time for our holiday. The sheet fits really well and we are so pleased with the quality. We would definitely use these guys again.

28 June 2022
Unprompted review
Jonic logo

Reply from Jonic

Hi Mike,

Thank you for your brilliant feedback! 🤩

We are thrilled you are happy with our products and our service, we aim to please! 😁

Hope you are enjoying your Coachman and you've had some great trips away!

Best Wishes
Charlotte & The Jonic Team x

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