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JobLeads Reviews 

21,944
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,484 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service helpful and the feedback provided clear, concise, and easy to understand. Many reviewers praise the staff for their professionalism, kindness, and the valuable advice they offer, which helps users feel more confident. People appreciate the thorough and professional evaluations, noting the service is quick, efficient, and provides actionable insights for improvement. However, some reviewers expressed dissatisfaction with the value of the service, particularly noting that the platform offered little benefit or that free reviews seemed designed to push users towards paid subscriptions.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the details clear, easy to... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many appreciating the helpful, clear, and... See more

Subscription

People report negative experiences with subscription, often citing unexpected auto-renewals after trial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Biggest respect for your help team and I appreciate your work and honest with company and thankful reading My application and give me My All mistake so I don't angry.whythis is your truth so I manage... See more

Company replied

Rated 5 out of 5 stars

Amazing summary and recommendations of my current resume. Improvements that were suggested to be made I didn’t pick myself, but now see them clearly. Explained clearly and exceptionally well. I was ac... See more

Company replied

Rated 5 out of 5 stars

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain... See more

Company replied

Rated 5 out of 5 stars

It was great to get some constructive feedback for items that I can change, adapt and/or remove. Feedback was concise, clear and accurate and delivery of the messages were kind and friendly as well... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career Guidance Service
  4. Employment Consultant
  5. Recruitment Service
  6. Resume Service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

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4.5

All reviews

(21,944)

4,407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just had by resume reviewed

I just had by resume reviewed for the first time, and the experience was fantastic. The feedback was incredibly specific, highly actionable and perfectly categorised. It was straight to the point and very helpful for my job search!

3 August 2026
Unprompted review
Rated 1 out of 5 stars

JobLeads - Misleading Trial and Poor Value for Money

I signed up for the €2.99 trial to test JobLeads. What I did not receive was any reminder that the trial was ending and that my subscription would automatically renew at nearly €70 per month.

As a result, I was charged for three consecutive months without even realizing it. The worst part is that I had already stopped using the platform after about a month because I found it to be of very little value. Many job postings were duplicates, a number of them were outdated, and I couldn’t find anything that wasn’t already available on free job boards.

I only discovered the recurring charges several months later when I reviewed my bank statements.

In my opinion, this is not a customer-friendly approach. If a company is confident in the value of its service, it should send a clear reminder before converting a €2.99 trial into a subscription that costs almost €70 per month.

After looking into other reviews, I realized that my experience was far from unique. Many other users have reported the same issue.

I cannot recommend JobLeads. If you decide to try the platform, make sure to cancel your subscription well before the trial ends, or you may find yourself paying for a service you no longer use.

2 December 2025
Unprompted review
Rated 3 out of 5 stars

i want to delete my account and…

i want to delete my account and membership but delete button was not accepting, afterwards 17usd was deducted yesterday and also last week also 17usd was deducted without any reason. even if i want to delete, it's not accepting my delete option. I applied for job but showing another website. so, i tried deleting the account not accepting. no refund.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Informative and useful feedback

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

Provided point by point instructions on…

Provided point by point instructions on how to improve my CV.

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your wonderful review! We're delighted to hear that you found our step-by-step CV recommendations clear and helpful. We hope the guidance helps you strengthen your resume and brings you closer to your next career opportunity. Wishing you every success in your job search!

Rated 3 out of 5 stars

Unfair billing for unused trial & zero support flexibility (Ticket #2481110)

I am extremely disappointed with JobLeads' customer support and rigid billing practices.
I signed up for a trial period and strictly used the platform only during that initial window. I did not use, access, or benefit from the platform a single time after the trial ended. Unfortunately, right as the transition occurred, an automatic renewal invoice was generated. My cancellation request was submitted immediately following this, but support completely refuses to show any goodwill or make an exception, hiding behind automated responses and strict terms while demanding payment for a service that has remained entirely untouched. 
Closing tickets prematurely (such as Ticket #2481110) without genuinely addressing a customer's situation or offering a reasonable goodwill waiver for an unused subscription leaves a very bad impression. I expected a much more customer-centric approach rather than automated rigidness over a disputed transition window.
UPDATE:
Updated from 1 star to 3 stars.

While I'm glad the case is finally solved, I'm disappointed by JobLeads' rigid billing practices and poor initial support. It shouldn't require opening multiple tickets, closing them prematurely (like Ticket #2481110), and escalating to Trustpilot just to get a resolution for an entirely unused subscription after a trial period.

However, I am increasing my rating to 3 stars because Adriana from the social media team stepped in, understood the situation, and successfully resolved the case. Thank you, Adriana, for your personal assistance.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

U have help me we my resume and job…

U have help me we my resume and job search in Townsville I'm hoping I can land a job soon

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your kind review! We're so pleased to hear that we've been able to support you with your resume and job search. We hope you find the right opportunity in Townsville very soon. Wishing you all the best and every success in your job search!

Rated 1 out of 5 stars

Beware

I signed up on their 14 day plan. While signing up they guarantee full money back. I used it and it was full of bugs and it was not useful. I gave them feedback on the things I saw that would improve their product and asked for refund. They declined first time without reading my email. To my response second time, they said they wont refund and as a good will gesture they can give 30% refund if I accept it. For people looking to try, beware of this. Also, not a pleasant customer service experience.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Everything explained clear thanks.

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your kind feedback! We're delighted to hear that everything was explained clearly and that you found the information helpful. We wish you every success in your job search and are here to support you along the way!

Rated 5 out of 5 stars

Fully Recommended for job seeker

Fully Recommended for job seeker

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your recommendation! We're delighted to hear that you would recommend JobLeads to other job seekers. Your support means a lot to us, and we wish you every success in your career journey!

Rated 5 out of 5 stars

Thank you so much for such useful…

Thank you so much for such useful information, I never knew I needed it this much. I already feel more confident even before I implement the changes on my resume. It is also nice to know there are a few things I got right.
Thank you very much I recommend that all job seekers may engage with you.

2 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your wonderful review! We're delighted to hear that our feedback has already boosted your confidence and helped you recognize both your strengths and opportunities for improvement. Your recommendation means a great deal to us. We wish you every success with your updated resume and hope it helps you land the opportunity you're looking for!

Rated 5 out of 5 stars

Suggestions were relevant and helpful

Suggestions were relevant and helpful. Ideas and recommendations were presented clearly. Statements and recommendations were presented with a very positive (friendly) attitude.

2 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your thoughtful review! We're delighted to hear that you found our suggestions relevant, clear, and helpful, and that our positive approach made a difference. Your feedback means a lot to us, and we wish you every success in your job search!

Rated 5 out of 5 stars

It's nice site

3 August 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your kind review! We're glad to hear you're enjoying JobLeads. We appreciate your support and wish you every success in your job search!

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