Jobcentreonline Reviews 17

Joke shop . I wanted a photo copy off some evidence and have them send it to preston office . The man at front desk said no appointments only or go to another jobentre. Thats disgracefull . Why is it not on stockport jobcentres website appointments only ! . No wonder people hate useing jobcentres theyre a joke . Im disabled it took a while to get there and then told go to another . The dwp is wasting our taxpayers money on rubish staff and crap jobcentres .

Had a phone appointment today from Barking J.C.
Please don't talk to colleagues sitting next to you while on the phone to a job seeker. The adviser kept on asking me to repeat what I said . It's very distracting and rude !. Also , the job coach started to sound angry because all I could hear was the person next to my coach , who was load . This happened twice.

My experience at the Dunfermline Job Centre has unfortunately been very negative. In particular, one staff member I’ve had to interact with on more than one occasion has come across as openly rude, unhelpful, and unfriendly. Rather than offering support or guidance, her attitude felt hostile and dismissive, leaving me feeling undervalued and unwelcome.

It’s frustrating because people come to the Job Centre often already under pressure, needing assistance and reliable advice. Instead, I felt judged and spoken to as though I was a problem, not a person seeking help. Sadly, this was not a one-off — I’ve dealt with the same staff member previously and the attitude was identical, showing no improvement or courtesy.

The Job Centre should be a place of support and respect, but this experience has been the opposite. A more professional, understanding approach would make a world of difference for those who depend on the service.

Weybridge-unpleasant experience. Only ever been in a job centre once (this time) and hope I never have to go again. Only needed to show them bank statements, could easily have been done online or via email. Why did I have to go in? I work and had to take time off, ridiculous! The security guard was very rude and aggressive as well. I only wanted to know if there was a wait as I had a child to pick up and he was really rude and kept staring at me to intimidate. Quite shaken by the experience

I will say this whoever shouted and hung the phone up on me, then booked me an appointment even though i am waiting on my doctors fit note as i am disabled and looking for a job closer to home, i hope you can look yourself in the mirror and smile authentically after telling someone who has to have open heart surgery that you do not care for their struggles because this job is just filling your pockets.

The infrastructure of this company as well as many others around the world needs working on, the person who turned up and answered the questions to why they wanted the position is no longer the one speaking to you on your phone booking your commitments.

Anyways to whoever reads this I pray you find peace and prosperity in knowing not everyone has narcissistic tendencies there are plenty of people passionate in helping others.

live laugh love

Redhill job centre in Surrey were amazing. The manager Sarah went above and beyond to help us as parents of a severely disabled couple.
Many issues arose in transferring my son and his wife's claim from income Support to Universal Credit. The form was confusing and although we followed the notifications on the journal there were still errors. We were all distraught so my husband and I decided to visit Redhill JC. Right from the moment we entered we were impressed . The place was clean, bright and airy. It run like a well oiled, organised machine. Staff were efficient, courteous, friendly and professional. The security guard was pleasant, the initial lady who welcomes people and books them in when they enter was lovely. So efficient while clearly working to her maximum capacity . We asked to see the manager and waited only about 15 minutes to do. Sarah came out and took us to a desk. I too am disabled due to covid and struggle to get my point across but I like to try. My husband helped. Sarah was patient and understanding, but extremely professional. She instantly identified the issues. Explained to us what had happened and the process. She advised what needed to be done and assisted us while being mindful of data protection. She knew her stuff ( as you would expect but isn't always the case) . She was very open and honest which was reassuring. She arranged to telephone my daughter in law at 2pm the same day which she did and correctly updated the journal.
Job Centre's often get a bad review but our first experience of Redhill Job Centre was nothing but positive. It was apparent staff positively supported each other and cared about the customers they were seeing and helping. Well done to all and thank you !

Careers advisory service
Remember the meeting ,but cant' remember
I handed over paperwork including documentation that could compromise my ID
Question how do you produce a cv with no paperwork
and no follow up arranged appointments .
Yardley job centre .CAS IS DWP
S GREATHEAD 2/2024

carmarthen joc centre ,needed help to do a quick cv and download onto my phone,they did not have a clue what to do,foreign speaking,did not have a clue,staff not trained in right departments,thats why this country is going to the dogs,,

Don't use the job centre in Newton heath as they say they want to get you n work but when they send you on a course they don't help with anything you need. Also you never see the same work coach twice you ask for help off them they just say nothing they can do about it

JOBCENTRE, Total waste of time , don't even have jobs, should be done by trading stadards

I genuinely don't get that much trouble from the job center.

If you speak to them nicely and above all politely, they generally respond decently just like any other human being.

All I needed was a PSN to log in to my account

This system is flawed it should be easy for people all

Giving me an appointment week later for a PSN is a joke

How is this helping anyone?

WHAT IS OUR UK GOV REALLY DOING ABOUT PEOPLE WHO ARE SUFFERING. BEST WE ALL DIE OF COVID 19!!! WHAT IS THE JOB CENTRE FUNCTION - THEY CANT EVEN BE CONTACTED. I NEED TO WORK, I GOT A JOB OFFER BUT I CANT WORK AS I DONT HAVE A NATIONAL INSURANCE NUMBER. I HAVE BEEN CALLING THE CENTRE FOR MONTHS AND THEY ARE SHUT. I HAVE CALLED FOR HOURS AND HUNG ON FOR HOURS BUT STILL NO ONE PICKS UP THE CALL. WHY IS OUR GOVERNMENT STILL EMPLOYING PEOPLE LIKE THAT??? THEY ARE MANY PEOPLE WHO WANT TO WORK BUT THE LAZY PEOPLE WORKING AT JOB CENTRE AND NATIONAL INSURANCE DO NOT WANT TO DO THEIR WORK. SACK THEM!!!

I HAVE RETURNED BACK TO UK AFTER BEING OVERSEAS SEVERAL YEARS, I DID MY TOP UP DEGREE AT WREXHAM UNIVERSITY LAST YEAR AND CONTACTED NATIONAL INSURANCE HOTLINE. I WAS TOLD THAT I CANNOT GET A NATIONAL INSURANCE NUMBER WITHOUT A JOB OFFER. I NOW HAVE A JOB OFFER BUT CANNOT FIND ANYONE TO GIVE ME A NATIONAL INSURANCE NUMBER. I CANNOT WORK WITHOUT MY NATIONAL INSURANCE NUMBER. WHAT IS OUR GOVERNMENT DOING ABOUT THIS. I AM TOTALLY FED UP WITH ALL THOSE LAZY PEOPLE WHO DO NOTHING MAKE OUR LIVES MISREABLE. WAKE UP YOU LAZY PEOPLE, I NEED MY NATIONAL INSURANCE TO SURVIVE.

The job centre does not deserve 1 star. I nhave been sanctioned for not receiving a letter.
I have a low paid job, I am currently furloughed all of my bills have to paid out of a 100, I am being told I cannot claim universal credit due to my wages being worked out monthly.
I am also expected to find fares out of a 100 also jesus would struggle.
I was receiving universal credit when I working.
I receive no help from hatfield jobcentre.
Just "go to the council for food and money"

it doesnot do what it says, hard to get registered and the settings are out of date.. needs updating"

Out of date, rubbish service - avoid.

offering mostly agency adds