Excellent service. I have used Jessop's in Shrewsbury for years and I trust the staff there completely. I am a semi-professional photographer. The main person I liaised with on my latest visit, Phil,... See more
Company replied
19-21 High Street, BT1 2AA Belfast, GB
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Excellent service. I have used Jessop's in Shrewsbury for years and I trust the staff there completely. I am a semi-professional photographer. The main person I liaised with on my latest visit, Phil,... See more
Company replied
Was in the Belfast store last week. William was fantastic and so helpful and friendly. I didnt feel pressured to buy anything at the time i did go for a coffee then ended up going back and getting the... See more
The staff in the Belfast Branch were amazing, they took time to explain everything and help me make a decision that was best for me. I honestly can say I have never experienced customer care like this... See more
The 5 stars is for the Belfast store only. I called in yesterday after trying and failing to contact the web customer service. I spoke with Neil about the camera I was looking for. He was help kno... See more
Written by the company
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories19-21 High Street, BT1 2AA, Belfast, United Kingdom
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Excellent service. I have used Jessop's in Shrewsbury for years and I trust the staff there completely. I am a semi-professional photographer. The main person I liaised with on my latest visit, Phil, whom I know from previous visits was very friendly and interested in what I'd being doing since I last saw him. My footage, using equipment from Jessop's, has appeared a number of times on the BBC and S4C including on Springwatch and Countryfile. I shared this info with him as it's thanks to people like him and the advice that I've had that has helped me develop my photography skills. He was genuinely pleased for me.

Reply from Jessops - Belfast
Was in the Belfast store last week. William was fantastic and so helpful and friendly. I didnt feel pressured to buy anything at the time i did go for a coffee then ended up going back and getting the camera Thank you so much 😊
I am a newbie to photography and I found Dean to be very knowledgeable and helpful in assisting me with choosing the right product for my needs without the pushy sales pitch you find at many retailers.
William was easy to deal with .. good craic and friendly
Jessops Belfast amazing staff makes everything better and easier. Great customer service
The staff in the Belfast Branch were amazing, they took time to explain everything and help me make a decision that was best for me. I honestly can say I have never experienced customer care like this before. I cannot recommend them enough.
The 5 stars is for the Belfast store only. I called in yesterday after trying and failing to contact the web customer service. I spoke with Neil about the camera I was looking for. He was help knowledgeable, went through the pros and cons aand put no pressure on me.
Sadly the camera was not in stock and even though I was offered a backorder I needed it for flying out today.
While I wasn't able to get what I wanted the store and staff were a great experience and I will be back.
I came to the store to buy myself a camera, lens, polariser, bag, and SD card. The member of staff was very helpful in helping me pick the right camera, but I have forgotten his name
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