Jessops - Belfast Reviews 9

TrustScore 4.5 out of 5

4.3

19-21 High Street, BT1 2AA Belfast, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. I have used Jessop's in Shrewsbury for years and I trust the staff there completely. I am a semi-professional photographer. The main person I liaised with on my latest visit, Phil,... See more

Company replied

Rated 5 out of 5 stars

Was in the Belfast store last week. William was fantastic and so helpful and friendly. I didnt feel pressured to buy anything at the time i did go for a coffee then ended up going back and getting the... See more

Rated 5 out of 5 stars

The staff in the Belfast Branch were amazing, they took time to explain everything and help me make a decision that was best for me. I honestly can say I have never experienced customer care like this... See more

Rated 5 out of 5 stars

The 5 stars is for the Belfast store only. I called in yesterday after trying and failing to contact the web customer service. I spoke with Neil about the camera I was looking for. He was help kno... See more


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Photo Lab
  5. Photo Printing Service
  6. Telescope Store

About Jessops - Belfast

Written by the company

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Contact info

  • 19-21 High Street, BT1 2AA, Belfast, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service. I have used Jessop's in Shrewsbury for years and I trust the staff there completely. I am a semi-professional photographer. The main person I liaised with on my latest visit, Phil, whom I know from previous visits was very friendly and interested in what I'd being doing since I last saw him. My footage, using equipment from Jessop's, has appeared a number of times on the BBC and S4C including on Springwatch and Countryfile. I shared this info with him as it's thanks to people like him and the advice that I've had that has helped me develop my photography skills. He was genuinely pleased for me.

21 June 2024
Jessops - Belfast logo

Reply from Jessops - Belfast

Dear Mr D Roberts,

Thank you for your feedback and we appreciate you taking the time to share your positive experience.

It's wonderful to hear that you've been a loyal customer for many years, and that Phil has been so helpful to you and taken an interest in your work.

Thank you for choosing Jessops to be part of your photography journey.

Kind Regards,

Jessops Customer Service

Rated 5 out of 5 stars

Belfast store cheers William

Was in the Belfast store last week. William was fantastic and so helpful and friendly. I didnt feel pressured to buy anything at the time i did go for a coffee then ended up going back and getting the camera Thank you so much 😊

16 November 2023
Unprompted review
Rated 5 out of 5 stars

The staff in the Belfast Branch were…

The staff in the Belfast Branch were amazing, they took time to explain everything and help me make a decision that was best for me. I honestly can say I have never experienced customer care like this before. I cannot recommend them enough.

16 May 2023
Rated 5 out of 5 stars

Belfast staff extremely helpful

The 5 stars is for the Belfast store only. I called in yesterday after trying and failing to contact the web customer service. I spoke with Neil about the camera I was looking for. He was help knowledgeable, went through the pros and cons aand put no pressure on me.

Sadly the camera was not in stock and even though I was offered a backorder I needed it for flying out today.

While I wasn't able to get what I wanted the store and staff were a great experience and I will be back.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Kind and helpful staff

I came to the store to buy myself a camera, lens, polariser, bag, and SD card. The member of staff was very helpful in helping me pick the right camera, but I have forgotten his name

28 March 2023

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