Surprising to see AI must be involved to fill out the order form almost without my input. Biggest complaint is wasting a page on print out asking in color "How was your order experience with us?" Ot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pricing was very competitive and lower than most. It is an easy purchasing system in place on the website and checkout was a breeze with lots of payment options. If the shipping is as prompt... See more
Company replied
I have ordered from this company several times and have never been disappointed. From ordering to receiving my shipment has been on point. It's nice they have a wide range of products, some on the hig... See more
Company replied
I have ordered safety supplies previously with great results. Returned to set up an account. Resell Certificate for Tax Exempt was quick and easy. Very responsive and put my order thru in short tim... See more
Company replied
Company details
Written by the company
JB Tools has the best automotive tools for sale online. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage.
Contact info
31720 Plymouth Road, 48150, Livonia, United States
- www.jbtools.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use.
16 January 2026
Unprompted review
Reply from JB Tools
That’s what we like to hear, Ch! JB Tools is all about making tool shopping simple. Thanks for choosing us.
tool set looks good
tool set looks good, easy to order and good price
15 January 2026
Unprompted review
Reply from JB Tools
Thanks for the great feedback, Enrique! We’re glad the tool set caught your eye and the ordering process was smooth. JB Tools appreciates you shopping with us.
Reply from JB Tools
Awesome to hear! We’re glad you found exactly what you needed at a price you liked. JB Tools appreciates you, Ernest.
Good service
14 January 2026
Unprompted review
Reply from JB Tools
Hi Jason, Thanks for letting us know! We’re happy your experience with JB Tools was a good one. Hope to help again soon.
Very easy to place order!
13 January 2026
Unprompted review
Reply from JB Tools
We appreciate your review. JB Tools remains committed to offering a seamless ordering experience. Thank you for your continued trust, Bruce.
I was able to find the tools I needed…
I was able to find the tools I needed as well as a couple of clearance items that were too good of a deal to pass up.
13 January 2026
Unprompted review
Reply from JB Tools
Hi Dave, That’s awesome to hear! We love when customers score exactly what they need and snag a few clearance deals too. Thanks for shopping with JB Tools!
Easy Payment Easy shopping
12 January 2026
Unprompted review
Reply from JB Tools
Thanks for the shoutout, Gordon! Simple payments and easy browsing are always our goal. JB Tools appreciates your business.
the price and availibilty
12 January 2026
Unprompted review
Reply from JB Tools
That’s great feedback, Ramiro! Availability and pricing matter, and we’re glad JB Tools came through. Thanks for choosing us.
ORDERING WAS REAL EASY
9 January 2026
Unprompted review
Reply from JB Tools
Appreciate the feedback, Wayne! We’re glad your ordering experience with JB Tools was quick and easy. Let us know if you need anything else.
Reply from JB Tools
We’re happy to hear that! JB Tools is all about value and reliability. Thanks for choosing us, JB.
I thought these guys were a scam but no they are legit!!!
I thought these guys were a scam but they are 100% legit. Ive used them 3 times now and the first two times they were spot on. Got the first package in 3 days and the sencond package in 2 days. It all arrived just as described and in an timely fashion. Just placed my 3rd order and I cant expect it to be any less pleasent.
9 January 2026
Unprompted review
Reply from JB Tools
Hi Douglas, We’re glad we could change your first impression! Your continued trust means a lot to us. JB Tools takes pride in fast shipping and reliable service. Thanks for placing your third order with us.
great place to shop
great place to shop since i found this place this is my 5th time ordering and will be many more im sure great prices and love the clearance items
8 January 2026
Unprompted review
Reply from JB Tools
We really appreciate your continued support, Joshua! It means a lot that you keep coming back to JB Tools. We’re glad you’re finding great prices and solid clearance deals.
easy to order
6 January 2026
Unprompted review
Reply from JB Tools
Thanks for shopping with JB Tools, Edward! We’re happy the ordering process was smooth and easy. We appreciate your business.
Easy Purchase omg
I could just buy the damn thing, lol. Money for product.
6 January 2026
Unprompted review
Reply from JB Tools
Hello Xtreme Tuber VII! We truly value your review. JB Tools strives to ensure customers can complete purchases efficiently without unnecessary steps. Thank you for choosing our company.
First time ordering very thing seemed…
First time ordering very thing seemed good
5 January 2026
Unprompted review
Reply from JB Tools
Welcome to JB Tools, Anthony! We’re pleased your first order went smoothly. Thanks for shopping with us.
You guys have the best deals that I’ve…
You guys have the best deals that I’ve come across with great quality tools thank you!
1 January 2026
Unprompted review
Reply from JB Tools
Hello Dale, Thanks a ton for the feedback! We’re proud to offer strong deals on dependable tools. JB Tools is happy to have earned your trust.
Easy shopping experience
Easy shopping experience, and good products at fair prices
31 December 2025
Unprompted review
Reply from JB Tools
Hi Bob, Thanks for the great feedback! We’re glad shopping with JB Tools was easy and that the products and pricing worked for you. We appreciate you choosing us.
Reply from JB Tools
Thanks for the review, Frederick! We’re glad everything functioned as intended. JB Tools is always here to support your tool needs.
Easy to use site
30 December 2025
Unprompted review
Reply from JB Tools
Thank you, Ronald, for sharing your experience. We’re glad the JB Tools website provided an easy ordering process. We look forward to serving you again.
J.B. Tool Review
J.B. Tools had exactly what I needed at a reasonable price.
30 December 2025
Unprompted review
Reply from JB Tools
Happy to hear this—thank you, Bill! At JB Tools, we work hard to stock the right tools without the high price tag. Glad we could help.
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