Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smooth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They charge by the hour, which is actually alright if there’s not loads wrong with your system. Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now ever... See more
Company replied
Superb service from start to finish. We didn’t expect our boiler replacement to be so quick and easy, at such a good price. Communication from the office was extremely good with a prompt quote, quick... See more
Company replied
We contacted JB heating regarding my elderly mothers shower which was leaking. They sent an engineer named Darren. What a lovely young lad. He’s very knowledgeable and chatted away to my elder mother... See more
Company replied
Company details
- Heating Contractor
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Boiler and Heating Service
- Plumber
Written by the company
Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925) OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.
Contact info
20 Greenbank Street, BB4 7PD, Rawtenstall, United Kingdom
- 01706 248132
- info@jbheating.co.uk
- www.jbheating.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service!
18 May 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the lovely review! We really appreciate you taking the time to leave us 5 stars, and we’re glad you were happy with the service.
Great job done by Robin
Great job done by Robin. Gave plenty of notice before he arrived and service completed without any issues. Highly recommend.
18 May 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the lovely review! We’re really pleased to hear Robin kept you updated before arriving and that everything went smoothly with the service. We’ll be sure to pass your feedback on to him, he’ll really appreciate it.
Thanks again for recommending us!
Robin came to look at my boiler very…
Robin came to look at my boiler very friendly and explained everything that was wrong with boiler and what he was doing would recommend
14 May 2026
Unprompted review
Reply from JB Heating Services
Thanks so much for the lovely review! We’re really pleased to hear Robin was friendly and explained everything clearly. We’ll be sure to pass your kind words on to him. 😊
Reply from JB Heating Services
Thanks so much for the lovely review! We’re really pleased to hear you’re happy with the job, it means a lot to the team. 😊
Fantastic service
Fantastic service. Superb communications, immediate response and good value too. Highly recommended.
8 May 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the lovely review! We’re really pleased to hear you were happy with the service and communication. It was a pleasure to help, and we really appreciate your recommendation.
Lovely service and really easy
It was really easy to book and pay. Matt, the engineer who came out, was amazing. Really lovely, talked through what was being done and got it done without any stress on my side. I work from home and was able to continue to do so whilst he sorted everything.
7 May 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the lovely review! We’re really pleased to hear everything was easy from booking through to completion. Matt will be especially happy to hear your kind words, we’ll be sure to pass them on to him 😊
Glad we could get everything sorted with as little disruption as possible whilst you were working from home. Thanks again for choosing JB Heating Services!
Great Work JB
We had moved to a new property and had boiler issue but Will from JB heating services was extremely professional and resolved our issue in few hours time .. he is a gentlemen and I think he should get a raise for his tremendous commitment to his job .. Thanks again will and JB 🙂
14 April 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the amazing review! 😊 We’re really glad we could help get everything sorted for you, especially after moving into a new property. We’ll be sure to pass your kind words on to Will, he’ll really appreciate it. Thanks again for choosing JB Heating!
WB Boiler
Went with JB Heating to get a new boiler sorted. They gave us a few options, from cheaper ones up to the more expensive stuff, and actually explained the differences properly. We ended up going for the Worcester Bosch 4000 (option 2) and the install went smooth, no issues at all. Big shoutout to the admin team as well – really helpful throughout. Really happy with everything.
23 March 2026
Unprompted review
Reply from JB Heating Services
Thank you for taking the time to leave us such a fantastic 5-star review.
Firstly, apologies for our late response. We truly appreciate your patience and are grateful for your positive comments. Knowing that you were satisfied with our service means a great deal to our team.
We look forward to helping you again whenever you need us.
Premium Service
I had a scroll through the 1-star reviews before booking, just to see what people were kicking off about. Most of it seemed to be about pricing and how they charge.
To be fair, yeah – they do have a fixed price for a boiler clean at about £120, which is a bit dear compared to my old retired plumber. But saying that, these lot always pick up the phone and reply to emails, which makes a big difference.
Feels like you actually get looked after a bit and someone’s there to listen when you’ve got a moan 😂
Cheers JB Heating 👍
24 March 2026
Unprompted review
Reply from JB Heating Services
Really appreciate the feedback, means a lot to the team!
Glad we could help and get things sorted properly. Don’t hesitate to give us a shout if anything else comes up.
Clear communications
Clear communications. Neat and clean. Everything working at the end. High quality workmanship.
25 March 2026
Unprompted review
Reply from JB Heating Services
Thank you very much for your kind review.
We’re really pleased to hear that you were happy with the communication and the standard of work carried out. We always aim to leave everything neat, tidy, and working exactly as it should, so it’s great to know this came across.
We truly appreciate your feedback and your support.
Stay clear of this company
Initial conversation and appointment was good. Issue rectified however a pipe was damaged whilst work was carried out which caused a bad leak and flood in the garage. This company refused to come and rectify the issue until i had paid £290 with no commitment to fix the issue caused free of charge. I had to get another company to rectify the issue. Claim form raised by them which i am contesting through court.
8 October 2025
Unprompted review
Reply from JB Heating Services
We’re sorry to hear your concerns.
For clarity, this matter relates to work completed in October 2025, where the agreed service was carried out and invoiced. The account remained unpaid despite multiple attempts to resolve it directly, and the matter was referred through a formal legal process.
A County Court Judgment was issued in March 2026 confirming the payment was due.
We take all feedback seriously and always aim to resolve any issues fairly and professionally.
Kind regards,
Friendly
Callum was a nice friendly lad, helped connect our gas hob, very helpful! Thank you Callum
19 March 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind review! We’re really pleased to hear that Callum was able to help and that you found him friendly and helpful – we’ll be sure to pass your comments on to him 😊
If you need anything else in the future, don’t hesitate to get in touch. Thanks again for choosing JB Heating!
Very pleasant lad very clean after job…
Very pleasant lad very clean after job finished Avery good experience.
6 March 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the lovely review! We’re really glad to hear you had a good experience and that the engineer left everything clean and tidy after the job. We’ll be sure to pass your kind comments on to him, he’ll really appreciate it.
Thanks again for taking the time to leave us a review, it means a lot to the team!
Perfect job!
Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smoothly. All the staff, from the initial phone calls to installation were polite and knowledgeable. Charlie, the fitter, worked non-stop and was such a professional.
2 March 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for taking the time to leave this, it really means a lot to us. We’re so pleased we could help at short notice. We always try our best to step in quickly when it’s needed most.
We’ll make sure Charlie sees your comments, he’ll really appreciate that. He takes a lot of pride in his work, so it’s lovely to hear that came across.
Thanks again for your kind words and for choosing JB Heating! 😊
Very impressed with the service they…
Very impressed with the service they provided .
24 February 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for the 5-star review! We’re really pleased to hear you were impressed with the service we provided, that’s exactly what we aim for every time.
We truly appreciate you taking the time to leave us a review and for choosing JB Heating. 😊
Efficient booking and support
Efficient booking and support.
Callum the engineer was great and helped to explain the work required
26 February 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for your lovely review!
We’re really pleased to hear that you found the booking process smooth and well supported. That’s exactly what we aim for. We’ll make sure your kind words are passed on to Callum, he’ll really appreciate that.
Thanks again for taking the time to share your experience, it genuinely means a lot to us. 😊
ASHP service
Charlie called today to service my Air Source Heat Pump. He let me know when he was on his way and arrived shortly after. He was pleasant and efficient. He explained what he had done and reported on the condition of the unit. Very satisfied
25 February 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for taking the time to leave this lovely review!
We’re really pleased to hear you were happy with the service Charlie provided. He always aims to keep customers informed and make sure everything is explained clearly, so it’s great to know that came across on the day.
We truly appreciate your feedback and your support, and we’re glad your Air Source Heat Pump is all in good shape! Thanks again from all of us at JB Heating.
Branksome Branch
We called into the Branksome branch today where we were met by Chris Hills whom assisted us immediately. What a courteous man and he certainly knew his job. Thank you Chris for all your help
20 February 2026
Unprompted review
Reply from JB Heating Services
Thanks for the great feedback, really appreciate you taking the time to leave us a review.
Glad we could get everything sorted for you. If you ever need anything in future, just give us a shout!
Excellent & professional service
Re Job 24570, Will's visit today was excellent. He was polite, patient, considerate, professional and kind in his dealings with me and the efficient way he carried out the boiler service.
He also went the extra mile by quickly checking out a noisy radiator for me and almost instantly resolving the problem.
I also need to compliment Emilie who I think made the booking on how efficient, polite and courteous she was in doing so.
I couldn't be happier with the level of service received today. Thank you.
18 February 2026
Unprompted review
Reply from JB Heating Services
Thank you so much for taking the time to leave such a thoughtful review following the job performed at your property, it truly means a lot to us.
We’re absolutely delighted to hear how happy you were with Will’s visit. He takes great pride in his work, so your kind words about his professionalism, patience and the extra effort with the radiator will mean a great deal to him.
It’s also wonderful to hear your feedback about Emilie. She works hard behind the scenes to make the booking process smooth and efficient, so we’ll be sure to pass your compliments on to her as well.
We really appreciate your support and are so pleased we could provide a service that left you feeling this happy. Thank you again for choosing JB Heating — we’re always here if you need us.
— The JB Heating Team
Needed a service on our boiler
Needed a service on our boiler. Engineer came out and charged for the service but refused a certificate saying boiler needed 2 new parts. Fast forward 2 weeks, engineer came out again but said he had the wrong parts but company invoiced us £120ish pound for the labour! We disputed this and they said they would put a credit on file but they were just waiting on the parts STILL!
Rang for an update a couple of weeks later to be told we needed a special service certificate for moving house so it would be more expensive! Needless to say we have now gone elsewhere now but I would avoid this company at all costs!
1 November 2025
Unprompted review
Reply from JB Heating Services
Hi,
We’re sorry to hear about your experience. We take feedback like this very seriously.
However, we’ve been unable to locate any record of this job in our system based on the details provided. We’d really like to investigate this properly and resolve things for you.
Please contact us directly at info@jbheating.co.uk with your address or invoice number so we can look into this as a priority.
Kind regards,
JB Heating
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