This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

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Company details
- RV Supply Store
- Awning Supplier
- Camping Store
- Marine Supply Store
- Outdoor Sports Store
- Swimming Pool Supply Store
About Jacksons Leisure Supplies Ltd.
Written by the company
Jacksons Leisure Ltd.
At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.
As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.
We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.
Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.
Business Services
Written by the company
- Official Calor Gas Partner
- We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.
Contact info
Unit 2 Woodway Court, CH62 3PR, Bromborough, Wirral, United Kingdom
- 0151 334 0222
- enquiries@jacksonsleisure.com
- www.jacksonsleisure.com
Fiamma Awnings
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Replied to 66% of negative reviews
Typically replies within 2 weeks
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I ordered wrong part originally
I ordered wrong part originally, but they sorted free return and pointed me to correct fridge burner which I ordered and recieved.
Would definately use them again.
Very easy to order and the right parts…
Very easy to order and the right parts very easy web site to us
Customer service issues
Ordered a safari window. The window was good, but part of the order was missing, the sealant. Emailed asking for a refund of the sealant. Was happy to go and buy more sealant from a local, but 221 is hard to come by so I ordered it from them. They told me to recheck the boxes and then ignored/missed my follow up when it obviously wasn’t there. Still not resolved.
Another order I had from eBay went wandering down the wrong street to the wrong number. They didn’t reply with the tracking for a couple of days after I said it hadn’t arrived. The picture helped me track it down but still not really good enough. Albeit the fact it went missing is more of a courier problem.

Reply from Jacksons Leisure Supplies Ltd.
First classOrdering was simple
Ordering was simple, delivered within two days of placing the order, and very reasonable delivery charge, goods just as a expected.
Very pleased & will definitely order from Jackson's again.
Good communication good price prompt…
Good communication good price prompt delivery. DHL tracking is brilliant.
Ordered on line competitive price and…
Ordered on line competitive price and prompt delivery
Service was good tray was very…
Service was good tray was very expensive for a bit of plastic
Recommended
Easy transaction.
Quoted a price for p&p & then repriced it & saved us a pretty sum.
Recommended.
good service
Awesome family Business
Great prices and fast delivery, excellent quality items.
The Heiki roof lights where fantastic, they replaced the aweful rubbish flimsy ones that Auto Trail fitted to our F72 motorhome.
Great team work guys and good to see a well estabished experienced family business providing excellent customer service.
The Awning carpet
The Awning carpet is just what we wanted but found that the bag the carpet belongs in had a hole in it and had been sellotaped over and it was not done by the couriers as the outer packaging was intact.
Original product at the same price as…
Original product at the same price as the compatible versions for sale on Amazon... Well worth the extra postage
It was very easy to order from Jacksons…
It was very easy to order from Jacksons Leisure Supplies, the price with postage was very competitive, and I was confident i was dealing with a genuine English based company. I was kept informed of the progress of my order and it arrived on the expected day, and in good condition. The ordered part was in the genuine manufacturer box, and I was confident of not receiving a Chinese copy. I thoroughly recommend Jackson Leisure Supplies, and would use them again.
Ordered a pump and fittings for…
Ordered a pump and fittings for caravan.
Pump arrived but no fittings. Immediately emailed to tell them.
Then waited…
Ordered a campervan window
Ordered a campervan window, item was "shipped" but never received by courier/lost by the courier. Had to chase Jacksons Leisure to find out what was happening, they never got back to me like they said they would. Chased again for a refund and evenutally got a reply that the item is discontinued and they will send a refund. Poor service.
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