They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more
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Review summary
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Reviews shaping this summary
A first class product at a realistic price backed up with a personal service of staff who care. Product was exceptionally well packaged and delivery as advertised. An exception to what appears to... See more
Excellent company to deal with. Real people at the end of a phone line for advice and great communication. Other companies should follow how this business goes about customer care.If all businesses ad... See more
Company replied
Excellent speedy service from start to finish. Very well packaged and protected. Great value for money with a quality Fiamma product. Highly recommended to friends and family expect more orders soon!... See more
Company details
- RV Supply Store
- Awning Supplier
- Camping Store
- Marine Supply Store
- Outdoor Sports Store
- Swimming Pool Supply Store
About Jacksons Leisure Supplies Ltd.
Written by the company
Jacksons Leisure Ltd.
At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.
As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.
We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.
Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.
Business Services
Written by the company
- Official Calor Gas Partner
- We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.
Contact info
Unit 2 Woodway Court, CH62 3PR, Bromborough, Wirral, United Kingdom
- 0151 334 0222
- enquiries@jacksonsleisure.com
- www.jacksonsleisure.com
Fiamma Awnings
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Great price quality items and fast…
Great price quality items and fast delivery with good communications
23 July 2026
Good service
Contacted me to apologise for being out of stock but told me when it would arrive. It duly arrived on time.
24 July 2026
Good quality product at a very…
Good quality product at a very reasonable price. Also delivered quickly.
23 July 2026
Clear communication from company all parts well packaged and delivered on time
Clear communication from company and all parts well packaged and delivered on time
16 July 2026
Ordered a Truma boiler on 14th July DISASTROUS
Ordered a Truma boiler on 14th July. Was told it may arrive early in the following week. What happened to next day delivery as you state on the website?
So lt was dispatched on the 16th July via fedex. I asked If I could pay for speedier shipping as I had booked a caravan technician to fit the boiler on the 21st and was now worried about the boiler arriving in time. I was told via email by someone at Jacksons its not possible. So. Its meant to arrive on Monday 20th July. Waited in ALL DAY and NO DELIVERY. In fact got text from fedex that they sent it back to Launceston depot!! Without attempting to deliver it! Why?? Could not get any sense out of fedex! Multiple calls, emails on line, live chats, tracking texts etc etc with fedex but useless. Would not let me drive up to the depot myself to pick it up! They then promised to deliver before 9am on the 21st. OK I thought, great. Fitter is coming 9am!
Well that time came amd went. 6 hours later around 3pm it finally arrived! Fitter had to cancel as he had other jobs to do! AND when it was finally delivered it was dumped in a barn! It was supposed to have had a signature on delivery! So. All in all. Very disappointed. Poor timescale of delivery after purchasing 7 days earlier. Now we have to wait 8 weeks! As Fitter cannot come back til September! Very unhappy 🙁
16 July 2026
Placed an order one day it was there the next day
Placed an order one day it was there the net
22 July 2026
Excellent service from Jacksons
Required a replacement skylight for a motorhome. Jackson's have a good website. Good selection of products. Very competitive pricing for a genuine Dometic Seitz skylight. Next day delivery. Very satisfied with the service from Jacksons.
23 July 2026
I am totally disappointed with the…
I am totally disappointed with the service my order was wrong and I have tried 3 times to get this rectified but no one want to take responsibility or help I this is now making me want a refund and return the items
21 July 2026
New Fridge for my Motorhome.
Magic. Put in my order three days later New Fridge Turned up. Absolutely delighted.
There was one small downside. Delivery man would not take away the Euro pallet fridge came on.
Now have the problem of disposal of said pallet.
Fridge is A1.
21 July 2026
When purchased canopy on line
When purchased canopy on line, saying in stock. Then told it was late coming in, should be with them on the 15th July, several phone calls and emails item no in until end of September. Paid for item on the 10th July. Beware if you are purchasing canopy, check they physically have it in stock. They don’t reply to all emails, even after telephone conversations I still had to chase them. I had money back, but what an experience.
16 July 2026
Reply from Jacksons Leisure Supplies Ltd.
We’re sorry you feel this way and understand the frustration caused.
To clarify, this was a Thule awning. Due to the size and length of these products, they are normally sent directly from the UK distributor using specialist couriers. This is usually a quicker process and also helps avoid additional handling and delivery costs being passed on to customers.
Unfortunately, this particular model has been affected by a surge in demand, with UK stock being updated as available and then selling through very quickly. This was made more difficult by the manufacturer’s August shutdown in Italy, meaning any items not already produced or scheduled before the closure are delayed until September at the earliest.
The extended response time was due to manual stock checks being carried out with the distributor during an exceptionally busy period. We appreciate this was not the experience you expected, and we’re sorry for the inconvenience caused.
Prompt aquisition and supply of purchase
23 July 2026
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