Jackpotjoy Reviews 

This is the worst company in the UK for responsible gambling policies. It simply doesn't exist. All they want to do is take the most out of money they can. No regard for customers affordability, mental health. They do not care about any customers

Quite possibly one of the worst Casinos out there, same with their Partnered sites BallyBet and Monopoly Casino. All are money robbing consumers artists to be honest. Literally just empties a £40 balance everytime u play, doesn't matter if once they'll do it again and again. You realise it's a full on con, then they have the cheek to reward u a bonanza box, which after wagering say £40 which they can clearly see before they award the box, they'll then reward you a whopping 29p, yes 29 pence what an absolute joke. Literally played multiple games for good amounts of money and the bonus rounds are drier than Ghandis flip-flop... honestly absolute joke of a casino stay well away. You have been warned so stay ahead

Been playing on this site for many years with no problems . Quick withdrawals, fairly good returns. But last night was playing had a balance of £165 but then suddenly logged me out . When I tried to log back in it said my account had been closed and to contact customer support .Well I did this and was sent an email to verify my account which I followed step by step . But no reply 24 hours later . Went back on to chat for them to tell me the same thing . I’m fuming asked for my funds to be sent back to my deposit method but are refusing 😡
Please note been playing on this site for over 10 years and for them to do this all of a sudden is unacceptable

It was good til they close me account down 4 no reason but its there loss not myn

I am so angry. In the middle of an amazing 15 spin bonus. Up to £130 and 7 spins to go, when a safety warning interrupted the bonus ?? next thing i know, apparently I have self excluded myself until 6th may ?? customer service (Abbey) says as I did it, there is nothing I can do?? I said I was in middle of bonus how is it possible I did it. I explained at length, how and why would i exclude myself in the middle of a bonus!!!. They said there is nothing i can do, She said there is no guarantee the bonus will be there on 6th May !!!!!!!. Outrageous and cheating scam

How these people get away with it i don't understand!!!!! Absolute disgusting joke of an app!!!! Nothing but a dirty rigged scam!!!!! Odds are extremely small to Absolutely NONE!!! I've been playing for months and haven't won a single bonus!!!!! The most I've won in a spin on anything slots has been 80p!!!!! This is daylight robbery!!!! Wish I'd read the reviews first!!!! Seriously hope people read this before bothering with it!!! You will NOT win a thing!!!!! I know I'll get the typical copy paste reply "our games are randomly generated" 😂😂😂😂 these are NOT RANDOM!!!!!!!!

UODATE!! THEY HAVE CLOSED MY ACCOUNT WITH MONEY STILL ON MY ACCOUNT FOR ABSOLUTELY NO REASON!!!!!!!

Bunch of Theifs!!!!

Really enjoyed their new games & won on a Live Game.

The winnings were not put into my balance?
Spoke with customer service who were of No Help...Pretty much bunch of LIAR'S

RIDICULOUS COMPANY

Very Sad,
I was excited i had won on the bonus...but still not received the money

They have Lost a Customer

Will not be playing on JPJ ever again
Hope you don't either, cause if you win...

They'll come up with some excuse to not give you Pay Out..!!

If I could give this site no stars I would no wonder they are closing down their website. Worse gambling site ever . Constantly lagging then freezes. This site was great a few years ago now it just takes you can play £20 and not even win 10p. Support team a joke they just end the conversation if you are not happy with their answer.

This is worse site for winning as out of 140 free spin I have win £2 hahahahaha what a fab, dont try.

DO NOT EVER GAMBLE WITH THIS COMPANY! Spent thousands and FINALLY got a bonus, as I did they closed my account with no explanation whatsoever! They refunded me the £38 I had in my account, I spun at £5 for thousands and when I finally hit a bonus they closed my account down instantly without any reasoning, quite clear they aren’t willing to pay out, they are scamming, robbing so and so’s so please gamble with somebody else!!!!

Made account for my daughter years ago but through my PayPal account until just today did it thru bank transfer as lost my debit card which they accepted no problem. She is disabled but loves to sit withe me and play bit bingo. Had win of 225 pound went withdraw but said can't withdraw this account. I did live chat but they said need speak ACC holder explained she can't communicate properly didn't ask if I had proof who she is or anything which I do. Now have closed account and they taken money. Appalled by this as they had no problems taking deposits from my PayPal account for many years. Stay well clear of jackpotjoy. They take your deposits no problem

This site is a scam deposited £150 on fishing frenzy jackpot joy on a £1 stake biggest win was 75p and not the bonus once these need investigated scam

Well all I see is bad reviews but I win majority on this site I’ve no need to big the site up but I put 7.60p on one of the cash strike games not saying which aha and come away with 480 quid and I often drop cash off jackpot joy slots so works for me 😘

Trash. They are the business of stealing your money. Not a fair website. Dont waste your time. I wish I could give 0 stars. Deleted my accout!!

SCAM it’s always the same people winning especially BINGO

This site is a absolute rip off,deposited over £200 playing pirots 4,biggest win i had was about a fiver and never got the bonus once,this site needs to be investigated because the win ratio is an absolute joke,absolute scammers.

Spent 600 quid, spin bonuses were pretty much non existent. On the odd occasion where I forced a bonus for filling up bonus lines; the payment was laughable. This is daylight robbery. I have since self excluded and will never play this rip off again.

Wow, been a member for almost 20 years and has gone downhill fast since Ballys took over. They are too greedy, rtp dodgy. Full house prizes reduced dramatically. They remove or reduce things on site and their answer ‘to improve player experience’ . Site used to have a wonderful chat community with lots of rooms to chat in. Now reduced to one room and no engagement from ‘hosts’ apart from select few. Few promos on home page. If you win a bonus you open box to be 0. Same game winners over and over, shoddy algorithm system. Nothing happens in chat to engage room, chat promos are a rarity and then it closes at 10pm, like being at school. They say when the fun stops stop, well Bally made my decision they took the fun away. Would have voted 0 stars if I could

After winning my account was closed for verification,I was told 72 hours , each agent i spoke to has told me something different , I have now had my funds locked and now able to access them , its been over 1 week and still no further forward its not professional at all . I have still got no idea at all what is happening with my account ! I would choose wisely which bingo site you use this is not the one.

No loyalty to existing customers if you play on there site regular they stop your bonus .. instead of not letting them deposit they just take away the bonus it gets frozen.. don't get me wrong it's got good games and alot of range but when it comes to showing gratitude for loyal customers it's a nope .. hook line sinker .. I've been asking and complaining about lump sum bonus they give to customers who stopped playing like my daughter and friends but if you play with jackpotjoy regular nothing bk .