iwantpants.com 

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Rated 1 out of 5 stars

I bought a jacket online through Amazon with this seller. The jacket did not fit and I returned it for a full refund. I paid for the shipping. Instead of refunding my money, the seller sent the sa... See more

Rated 1 out of 5 stars

Because you have kept mine when I am due a refund. I have been waiting for a refund or exchange for 2 months. Does my £16.00 earn you much interest? I have noticed on another review site that other... See more

Rated 1 out of 5 stars

Although I got a big discount on my order, I still spent a significant amount which has been deducted from my account with absolutely no attempt made to dispatch my order. I would understand if... See more

Rated 1 out of 5 stars

I bought a T-Shirt and paid for 1st Class delivery in ate december. Two months on, I still have not received the item. I only received an email on the 11th of January saying that the T shirt was out o... See more

Company replied

Company details

  1. Underwear Store

Information provided by various external sources

Mens UnderwearCalvin Klein Body Stretch Billabong Bjorn Borg Underwear Kustom flip flops Calvin Klein Underwear Ginch Gonch Underwear, HOM Underwear, Zimmerli Underwear, 2xist, Bjorn Borg Underwear Sloggi Mens Designer Underwearr at iwantpants.com


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Rated 1 out of 5 stars

been three weeks and not had order

I placed an order three weeks ago and the money has gone out of my bank and still no sign. I have emailed iwantpants and had no reply. I feel that this is unacceptable.

13 December 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hi Chris, I'm really sorry to hear you haven't received your order - I have contacted you directly via email to ask for further information and I will look into this for you.
Kind regards,
Sara

Rated 5 out of 5 stars

I love pants

Love buying boxers from I want pants for my fella he looks so good in them. Just wish they had more of a range as they seem pretty low lately. Ain't stopping me from buying though

7 December 2013
Unprompted review
Rated 3 out of 5 stars

Not the store it used to be...

I used to buy quite a lot of my underwear from iwantpants, before I did some underwear modelling & got stuff for free. As I now focus on fitness stuff, the freebies have dried up so I tried iwp again. I have to say the store is a shadow of its former self, half of the brands are no longer available on IWP & they have failed to add newer brands such as Addicted. Even the brands that are available have limited choice. P&P uses to be free, now they charge & it takes a few days longer too. Don't think I'll be shopping with them again, which is unfortunate as they used to be top notch!

29 November 2013
Unprompted review
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Reply from iwantpants.com

Hi Cris,
Thank you for your review, its really useful to get feedback on the brands we stock. We are currently reviewing this and have some great new brands coming in the New Year!
Kind regards,
Sara

Rated 4 out of 5 stars

much improved

After very poor service last year. I was wary about trying this company even with new owners. But happy with this order, would have bought more if the stock was there.

14 November 2013
Unprompted review
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Reply from iwantpants.com

Hi Mike,
Thank you for the feedback, very glad to hear that your customer experience has been improved. We have more stock coming in shortly!
Kind regards,
Sara

Rated 5 out of 5 stars

Fabulous

Great website, excellent selection, fabulous prices and speedy delivery

4 November 2013
Unprompted review
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Reply from iwantpants.com

Hi Ryan,
Thank you for the brilliant feedback!
Kind regards,
Sara

Rated 5 out of 5 stars

Bargain pants

I bought some Ollie and Boiler pants at 50% off so a real bargain. I've always found iwantpants.com deal with orders quickly and reliably.

28 October 2013
Unprompted review
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Reply from iwantpants.com

Hi Joy,
Thanks for the feedback!
Kind regards,
Sara

Rated 2 out of 5 stars

not happy

I ordered got told they pants I wanted weren't avaialable - send two emails for a change and followed up with a phone call and the pants I wanted most didn't arrive neither did the change I asked for!!

27 October 2013
Unprompted review
Rated 1 out of 5 stars

Don't bother look for a refund!

Emailed twice about returning an item for a refund - no response! I then posted the item back with clear instructions by registered post. Its marked as delivery and I've still heard nothing. I'll be staying away from them in the future.

21 October 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Dear David, please accept my apologies for the delay in processing your refund. This has been issued today. I have contacted you directly via email to confirm.
Kind regards,
Sara

Rated 4 out of 5 stars

efficiency

Have a great selection check it out for yourself

21 October 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hi Melbourne, thanks for the great feedback!
Sara

Rated 5 out of 5 stars

highly recommended

Some really good dicounts on this site and an excellent service. Definitely recommend by me.

21 October 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hi Les, thanks for the recommendation!
kind regards,
Sara

Rated 1 out of 5 stars

appalling - no pants, no contact

I have not received my order (placed mid July). Nor have I received any response to emails. Nor is the company contactable by phone (there's just an answerphone message).

20 October 2013
Unprompted review
iwantpants.com logo

Reply from iwantpants.com

Hi Olivia, I am sorry to hear that. I have just sent you an email regarding your order as it has come back to us.

Kind regards,
Jeremy.

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