Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... See more
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See what reviewers are saying
ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... See more
Company replied
I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... See more
Company replied
I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... See more
Company details
Written by the company
ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.
Contact info
6600 Cinnabar Court, Daresbury Park, WA4 4GE, Warrington, United Kingdom
- 0333 996 2100
- marketing@itstechnologygroup.com
- www.itstechnologygroup.com
Oh my goodness finaly a company with…
Oh my goodness finaly a company with excellent communication and customer relation skills, nothings to much trouble. Not had much down time but get informed all the way and a follow up email to check service back to normal if there is ever a problem. I can't fault this company at all.
29 June 2018
Unprompted review
Great service by genuinely professional…
Great service by genuinely professional and friendly people.
26 June 2018
Unprompted review
A great company
A great company who have been quick to provide a service and quick to deal with any issues. I couldn't recommend them highly enough.
26 June 2018
Unprompted review
Great Service.
Running a busy company that is heavily reliant on efficient online services and telecommunications we switched to ITS recently and are very impressed. Any issues are quickly addressed. Working together we have tailored a package with them that works for us. Customer services are always genuinely interested in feedback or any suggestions which is so refreshing! Always feel valued. Great work ITS.
21 June 2018
Unprompted review
went above and beyond to help us to…
went above and beyond to help us to install super fast internet
19 March 2018
Unprompted review
Excellent support service and advice
The ITS team have been excellent in providing the support we need to run our business effectively and efficiently. When it comes to IT and technical performance, you know that things are great when there are no complaints about systems or computers not working! The ITS support team are always on hand when there is an issue to help us resolve it, and proactively advise and support us when it comes to upgrades or changes needed. I recommend them for any business IT support or consultancy needs.
2 October 2017
Unprompted review
Reliable Broadband with great customer service
We have been with ITS broadband for over 18 months now, in that time it has been super fast & totally reliable. Only had one time when we had an no broadband issue and Janet in customer services pin pointed the problem straight away - Stupid me had accidentally kicked the cable out of the back of the PC :-)
Would have no hesitation in recommending them.
26 September 2017
Unprompted review
5* service, super-fast delivery! Highly recommended!
I would highly recommend ITS Technology Group. Everything from project discovery to project delivery was a smooth transition with little disruption made to my day-to-day business activity. I would happily recommend them to anybody looking for IT Managed Services, Telecoms and Broadband solutions. Thanks ITS Team for excelling in everything you do!
20 September 2017
Unprompted review
Great service & friendly team to deal …
Great service & friendly team to deal with.
20 September 2017
Unprompted review
ITS-VoIP Solution ideal for us.
We are a specialist tuition organisation focusing on Dyslexia, Dyspraxia and Special Educational Needs. We recently moved from a centralised building to delivering our services online, with tutors delivering via Skype.
We needed a reliable and flexible phone system to preserve our well known number, but also one which would allow our PA and tutors to receive calls wherever they needed to. We found ITS's VoIP Cloud solution to be exactly what we needed, and the staff were helpful from initial enquiry through to handover. Many thanks.
G Dupree Brainwaves Education.
20 September 2017
Unprompted review
Really genuine and honest people
Really genuine and honest people, I always enjoy working with ITS and I hope to be a customer of theirs for many years to come.
20 September 2017
Unprompted review
Review
Hi, I would highly recommend the team at ITS, always found them honest and knowledgeable. Would highly recommend. Wayne
19 September 2017
Unprompted review
Slow installation.
For a company that prides itself on installation of high speed broadband, they are slow at installation.
7 May 2017
Unprompted review
Reply from ITS Technology Group
John, we are sorry to hear about your poor experience. Having reviewed our records, we do not see you in our billing or CRM systems, so could you please contact our support team to confirm your details and we can learn more about your feedback and update our records.
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