Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... See more
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ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... See more
Company replied
I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... See more
Company replied
I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... See more
Company details
Written by the company
ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.
Contact info
6600 Cinnabar Court, Daresbury Park, WA4 4GE, Warrington, United Kingdom
- 0333 996 2100
- marketing@itstechnologygroup.com
- www.itstechnologygroup.com
Reliable service and a good new…
Reliable service and a good new contract deal.
5 March 2020
Unprompted review
Reply from ITS Technology Group
Hi Lucy,
Thank you for your kind words, I am so pleased you are happy with your new contract.
Kind regards
Customer Services
Very happy with the service from ITS.
Very happy with the service from ITS.
Customer service is fantastic.
Quick to respond and give regular updates on projects.
Also, pricing is very competitive.
5 March 2020
Unprompted review
Reply from ITS Technology Group
Hi Chris,
Many thanks, we are so pleased your are happy with your experience and service.
Customer Services
Good broadband supplier
Great company to deal with and would happily do business with them in the future.
10 December 2019
Unprompted review
The installation went well & a better…
The installation went well & a better connection afterwards. The team that did the job were friendly & helpful.
28 November 2019
Unprompted review
Customer service excellence
A partner/supplier that actually cares! ITS offer excellent customer service coupled with superior industry knowledge, highly recommended.
22 November 2019
Unprompted review
As always Mark Owen and Andrea
As always Mark Owen and Andrea, done an excellent job and on time as promised, nothing is an issue to these guys if you need help with anything they are always there to support you.
21 November 2019
Unprompted review
More companies should operate this way
It was a pleasure to work with Liz and Rod. Always on hand to help even with quite tricky issues.
19 November 2019
Unprompted review
Service mis-sold and not fit for…
Service mis-sold and not fit for purpose with fibre alternative available at the time of purchase but proposed.
New service provided by another provider within 2-weeks with 5x the speed.
17 October 2019
Unprompted review
Reply from ITS Technology Group
Dear James
It was lovely to chat through things with you on the telephone, I felt we both learnt from the call.
As mentioned we appreciate all comments, and will continue to learn and improve from all customer feedback.
We wish you all the very best for the future.
Kind regards
Caroline
Reply from ITS Technology Group
Hi Marketa,
Many thanks, we are so pleased your are happy with your experience and service.
Customer Services
Fantastic service from start to finish
1 October 2019
Unprompted review
Reply from ITS Technology Group
Hi Gavin,
Many thanks, we look forward to working with you again in the future.
Kind regards
Customer Services
Fast and tidy install
I needed a new fibre line installed urgently. ITS did it very very quickly, organised all the permission required from our landlord, and installed tidily and quietly. The service has now been running for a few weeks, and we're planning to use ITS for future sites.
23 September 2019
Unprompted review
Reply from ITS Technology Group
Hi Rob
Many thanks, we look forward to working with you again in the future.
Kind regards
Customer Services
Fantastic group of people who dealt…
Fantastic group of people who dealt with me over phone email and in person. They went out of their way to work around me for installation etc. Highly recommend
19 September 2019
Unprompted review
Reply from ITS Technology Group
Hi Deryn
Thank you for your kind words, I am so pleased you are happy with your order experience.
Kind regards
Customer Services
Consistent, fast and efficient.
I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet.
They are also great at improving the service, or changing accordingly if you need something changed.
Their technicians are also great and very efficient when on site.
11 September 2019
Unprompted review
Reply from ITS Technology Group
Hi Sam
It is great to see existing customers upgrading their service as the business grows. I have also ensured our engineer received your positive feedback on his work.
Kind regards
Caroline
Quite happy with it
10 September 2019
Unprompted review
Reply from ITS Technology Group
Hi Adele
We are pleased to hear you are happy with the service
What a team of people
What a team of people. I am super pleased with how ITS worked above and beyond to meet our deadlines and help build our new internet infrastructure to allow us to expand our business.
30 August 2019
Unprompted review
Reply from ITS Technology Group
Hi Wesley
Many thanks for your kind words, we are are so pleased to hear you are happy with the service.
Kind regards
Caroline
ITS provided a very efficient and…
ITS provided a very efficient and friendly service. I was kept up to date throughout the installation process and am very satisfied with the product. A big thank you for making my office move stress free, I would recommend ITS technology group for a reliable and straight forward service- well done ITS
9 August 2019
Unprompted review
Reply from ITS Technology Group
Hi Kate,
Thank you behalf of the ITS Team, we always appreciate feedback from our customers.
Reply from ITS Technology Group
Hi Lisa,
Thank you behalf of Matt and the ITS Team, we always appreciate feedback from our customers.
A big thank you to Elliot at ITS
A big thank you to Elliot at ITS, super efficient, always going the extra mile. Top job.
19 July 2019
Unprompted review
Reply from ITS Technology Group
Thank you Ian and well done Elliot, always goes over and above.
A Breath Of Fresh Air!
Working with Phil at ITS Technology Group has been a breath of fresh air in this industry. Finally a company that do what they say they will and in a timely manner. Keep up the good work ITS!
19 July 2019
Unprompted review
Reply from ITS Technology Group
Hi Paul,
On behalf of Phil and the ITS Team, thank you for your kind words, we always appreciate feedback from our customers.
fantastic service
16 July 2019
Unprompted review
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