Iteaworld Reviews 83

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and fresh taste of the teas, often noting the absence of bitterness. Many appreciate the thoughtful packaging, which frequently includes detailed information about the teas and even extra samples, enhancing the overall experience. The ordering process is generally smooth, with fast shipping and excellent customer service that is responsive and helpful in resolving any issues. However, some customers expressed dissatisfaction with their orders, mentioning that they did not receive their products or experienced significant delays in delivery. A few reviewers also felt that the tea quality was not up to their expectations, describing it as lacking depth in taste or not being as fresh as anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the exceptional quality... See more

Quality

People report positive experiences with quality. Customers consistently praise the exceptional quality of the... See more

Order

Reviewers express satisfaction with their orders. Many appreciate the inclusion of free samples and little... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the prompt and fast... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I opened the bag, the floral scent touched my nose. This natural sweetness cheered me up. Even under the hot weather like today in Sofia, I felt instant freshness. White tea is famous of ant... See more

Rated 5 out of 5 stars

I've purchased a few times (from Canada), from Iteaworld. Shipping has always been fast and the quality great! They include little extras with every order, allowing you to try new teas. I like how... See more

Rated 5 out of 5 stars

I have tried just three products from iTeaworld, but so far I've never had a bad experience. As a newbie to tea, their curated package design helps me to discover new things about the tea I'm having.... See more

Rated 5 out of 5 stars

Excellent teas, great customer service, and reasonable prices. There are regular sales, so you can always get something new and interesting for a good price. They send samples with every order. If you... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

Premium Tea Worth Every Sip

ITeaworld's tea collection is nothing short of exceptional. I was impressed by the remarkable quality of their tea samples, which showcase an impressive attention to detail in sourcing and processing. The leaves are clearly hand-picked at their peak, resulting in clean, vibrant flavors that truly shine through in each cup. The aroma is intoxicating, and the taste profiles are wonderfully distinct and nuanced - exactly what tea connoisseurs look for. What really sets them apart is the consistency across their entire range; whether you're trying their oolong, green, or black teas, you can expect the same high standards. For anyone serious about their tea, ITeaworld's selections are definitely worth exploring. Their commitment to quality makes them a standout choice in today's crowded tea market.​​​​​​​​​​​​​​​​

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I've tried roughly half a dozen teas…

I've tried roughly half a dozen teas from iteaworld and they have ranged from good to excellent. They are fairly priced and I appreciate that the company is extremely passionate about improving their customers experience and never resting on any base expectations.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

I've tried a number of the sample sets…

I've tried a number of the sample sets from ITea World and all of the teas are either upper medium quality level basic examples, that are true to type, or a bit better than that, more exceptional. Value is pretty good, and the sampler option forms are unique. The only limitation is that some of the sets presented as more basic do include versions that are more in an average quality range, but even those are still pretty good. For what they are presenting and offering the options and value are great.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, great service!

High quality tea, love the variety they have to offer too. Great packaging. I absolutely love their sample boxes allowing people to taste various different teas before committing to the bigger amounts of certain teas. Great customer service too,will gladly purchase from them again.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Quality and variety

Great quality teas and great variety. If you're interested in learning more about different teas or want to try samples to expand your palate, iteaworld is a great place to start.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

I purchased some tea from iteaworld

I purchased some tea from iteaworld. They sent me the wrong tea the first time. I contacted their customer service team and they happily sent me the correct tea and let me keep the incorrect tea they send me originally. I am very happy with the tea I purchased and how easy their customer service team was to work with.

14 July 2024
Unprompted review
Rated 5 out of 5 stars

One word: Excellent!

I’ve been working with IteaWorld for over a year now and have had the pleasure of reviewing many of their teas. One word: Excellent!

From the care taken in packaging and instructions to the actual teas themselves.

You should not hesitate in trying a few (if not more) and if you need help in connecting let me know.

Great company with awesome people providing you and me with the best teas around. Wait till you see their next offerings!

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely teas

What lovely quality teas which are beautifully presented, looseleaf really does make a difference

5 December 2024
Unprompted review
Rated 5 out of 5 stars

I have now tasted most of iTeaworld's…

I have now tasted most of iTeaworld's offerings and have been seriously impressed. The best of their teas rank alongside the best I have ever had, even competition grade teas, but at affordable prices. Even their most humble teas compare favorably to any of our local specialty tea shops. I have now served their teas to many dozens, if not hundreds of experienced tea lovers and members of the tea industry at festivals and focused tasting events, and the teas have always been very well received.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

iTeaworlA Refreshing Experience with iTeaworldd offers more than just tea—it…

iTeaworld offers more than just tea—it provides an opportunity to explore authentic Chinese tea culture. I was drawn to their focus on old tea trees and sustainable practices, which resonate with my values. The teas I’ve tried so far have a depth of flavor that speaks to their quality and careful sourcing.

One standout for me was their wild oolong, which revealed subtle layers with each brew—perfect for unwinding after a busy day. The packaging is well-thought-out, keeping the tea fresh and adding an elegant touch.

Customer service was attentive and made the entire process smooth, from ordering to delivery. What impressed me most is their transparency about the origins and methods behind their teas, which gives me confidence in what I’m buying.

If you're looking to step into the world of premium Chinese teas, iTeaworld is worth your attention.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Great company and teas

They have excellent customer service, they care about their customers and appreciate them. Their teas are high quality and delicious. I will continue to be a customer. I highly recommend this company.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Yummy teas and amazing customer service!

I’ve tried many of iTeaWorld’s teas and they were yummy. I especially love their green teas, jasmine teas, and cold brew selections. Their customer service is exceptional and they are always willing to go above and beyond. Love this tea company!! They are one of my go-to vendors.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Tasty Chinese tea

I live in Kazakhstan. I have already ordered Chinese tea from this store many times. And every time they send me exactly my order. Parcels arrive by mail in excellent condition. Tea in beautiful boxes. There are paper instructions for brewing. The tea itself is of the highest quality, without broken leaves and twigs. Tasty. It usually withstands from 3 to 10 brews, depending on the variety.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Good Tea & Good Customer Service

The tea is delicious. Customer service was quick and helpful when there was some confusion about my order. I had never tried any Suchong tea before; the smoky flavor is very different but very good. The Dahongpao is lovely and the Minnan Narcissus sample was excellent. I am quite happy with the tea and looking forward to trying the Dancong. I will be ordering more in the future.

22 August 2023
Unprompted review
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