Italian Gourmet UK Ltd Reviews 

1,135
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Found exactly what I was looking for, no problems with ordering or delivery . Great company lots of really good products.

Rated 5 out of 5 stars

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... See more

Rated 4 out of 5 stars

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... See more

Company replied

Rated 4 out of 5 stars

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... See more

Company replied

Company details

  1. Italian Grocery Store

Written by the company

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,135)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like all the cookies that I have…

I like all the cookies that I have received, I dislike most of them arrived cracked.

4 November 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Good morning,
we apologise for the inconvenience, you can contact our support, even if it is an order delivered more than a month ago.

Rated 5 out of 5 stars

Was a great purchase

Was a great purchase

11 November 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 4 out of 5 stars

Sad Scots Italian ladyjust enjoy shopping with your…

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change your mind merry Christmas

31 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

Well packed

All the things I’ve ordered are very good value I shall miss this company

31 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

Wonderful company

Very good quality products fare priced and premium customer service. Thank you

29 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

I recommend it

Fast, precise, perfect packaging. I am very satisfied.

4 November 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Been using for a few months and love my coffee pods 🤗

4 November 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

Very efficient staff and lovely italian…

Very efficient staff and lovely italian Products,pity that you have closed
online business,wish you had a shop
in london that we can visit.The
products came very nicely packed..

25 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 4 out of 5 stars

Your service has been excellent for…

Your service has been excellent for years but it’s a pity you are no longer going to support online purchases.

4 November 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

Your service was always excellent

Your service was always excellent - it's a shame you are not delivering to the UK anymore

24 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Rated 5 out of 5 stars

That’s all the right.Good.

That’s all the right.

31 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Brilliant

Brilliant! So gutted this site is closed now, I need the decaffeinated coke but not sure where I will get it now, they are so great 😢

31 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Lovely product

Lovely product - marrons glace in pezze. Great value for money

21 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

My experience was great,

My experience was great,
I really wish this company to resume their business.

31 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Just what I needed as usual

Just what I needed as usual. How do we still get products in the future. I still have the need for your products !! Please feel free to contact me to maintain the supply.

29 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

SIMPLY THE BEST in the UK

SIMPLY THE BEST in the UK, but unfortunately they closed down.

29 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Great Service!

28 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

We love Italian gourmet and

We love Italian gourmet and
Enjoyed their delicious food for years
We are sad they had to close business in UK

25 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Excellent and reliable service

Excellent and reliable service each time you book an order.
Extremely straight forward to place an order on line.
I will miss this company and very sorry they will not be able to take any more of my orders.
All the best.
Joanna

25 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Rated 5 out of 5 stars

Wonderful products from Italy

Wonderful products from Italy, well packaged and reliable company to deal with.

21 October 2024
Italian Gourmet UK Ltd logo

Reply from Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

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