Myself and my partner used Irwin Mitchell for the sale of my partner's flat and the purchase of a new home. Sarah Martin in the Sheffield office handled both the sale and the purchase and the whole pr... See more
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Throughout a complex and emotional divorce case, Sarah Balfour and Katya Lambert worked tirelessly on our behalf, responding quickly and sensitively at all times. Their knowledge and strategy were fi... See more
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Highly recommend. Nicola at Southampton office was amazing and caring throughout the whole process. Nothing was too much trouble, always asking how dad was and we were kept updated every step of the... See more
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We used Irwin Mitchell for help with an industrial claim. We would just like to pass on our thanks to Irwin Mitchell for their help and assistance with this, especially Nick Wood who helped up along t... See more
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Company details
Written by the company
Irwin Mitchell is unlike any other law firm. Nationally acclaimed, with a strong international capability, we offer a broad range of legal services to national and international organisations and institutions, small and medium-sized businesses and private individuals.
Contact info
United Kingdom
- 0370 1500 100
- www.irwinmitchell.com
4.8
Excellent
13K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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From the initial start of the process I…
From the initial start of the process I have received nothing but support and advice from Hayley Smith. Everything has been explained along the way and I have been given time to make decisions. When I’ve had questions or needed support Hayley has been easy to contact and she has not hesitated in referring me for additional support from the welfare and benefits team.
From my positive experience with Hayley’s support, I have not hesitated in recommending Irwin Mitchell to a friend!
13 November 2025
Unprompted review
Reply from Irwin Mitchell
Good afternoon,
Thank you for taking the time to share your feedback.
We’re delighted to hear about your positive experience with Irwin Mitchell and the support you received from Hayley.
Your comments about her clear explanations, accessibility, and willingness to involve our welfare and benefits team are greatly appreciated.
We’ll be sure to pass your kind words on to Hayley and the wider team. Thank you again for your recommendation.
Kind regards
Tracey Wattam
Client Experience Expert
One man, 1 dog, 1 car, life changing
A brief summary of my accident was out walking the dog, car came onto the pavement and caused multiple injuries.
I have nothing but compliments to reign down on the entire Irwin team.
At the very start when emotions are high, the brain is foggy, injuries are healing, Sophie Dewsbury ( Walsh), took control of my case.
She was extremely professional, answered all my questions promptly, explained them in simple terms and ensured that I was constantly informed of the developments in my case.
Along the way, she took advantage of the resources Irwin have, that I suspect other firms may not, by putting me in contact with Miranda Hutchinson, who set up a Personal Injury Trust for me, Rianna Elsemore who dealt with my schedule of loss and many other departments that helped with various other things.
At some point, around the middle of my case Sophie was supported by Hilary Wetherell, who offered up the same support, the same informative approach and helped with the final settlement figure.
I could write a book on all they did for me but to summarise, I have no complaints and I am pleased with the final outcome.
Thanks to all
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Kevin,
Thank you for your kind and detailed feedback. We are very sorry to hear about your accident, but pleased that we were able to support you throughout your claim.
Sophie and Hilary, along with the wider Irwin team, will greatly appreciate your comments. We are glad our clear communication and joined‑up approach, including support from our specialist teams, helped achieve a positive outcome for you.
Thank you for trusting Irwin, and we wish you all the best for your continued recovery.
Kind regards
Shelley
Client Experience Expert
HAzel Green's Negligence Claim
Hayley Smith has been sympathetic to my circumstances throughout a very traumatic period taking time to explain each step of the process supporting me rather than pressuring me at each step
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Michael,
Thank you very much for taking the time to leave such a positive review. We’re truly sorry to hear how traumatic this period has been for you, but we’re pleased to know that Hayley Smith was able to support you with empathy, clarity, and care throughout your negligence claim. Providing clear guidance without pressure is extremely important to us, and your feedback will be shared with Hayley and the wider team. We wish you all the very best moving forward and thank you for trusting Hazel Green with your case.
Kind regards
Shelley
Client Experience Expert
Recommend this company
I was recommended them by a third party. The lady who dealt with my case was very professional and courteous. She kept me well informed and gave good advice on decisions that I had to make.The case was dealt with quicker than I thought and I was happy with the outcome.
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Michelle,
Thank you very much for taking the time to leave such a positive review and for recommending our services. We’re delighted to hear that you were happy with the professionalism, communication, and advice provided throughout your case. It’s especially pleasing to know the process was completed sooner than expected and that you were satisfied with the outcome. Your feedback is greatly appreciated and has been shared with the team. Should you ever need support in the future, please don’t hesitate to contact us.
Kind regards
Shelley
Client Experience Expert
I started a claim with Irwin Mitchell…
I started a claim with Irwin Mitchell and they went above and beyond with there services, mark Cawley handled my case and kept me up tho date even in his spare time. I highly recommend any negligence claims your looking into to speak with these solicitors especially mark who puts you at ease and answers any questions you have immediately.
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Lisa,
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you felt supported throughout your claim and that our team went above and beyond your expectations.
Mark will be especially pleased to know that his communication and reassurance made a positive difference for you — keeping clients informed and at ease is something we take great pride in.
Thank you again for your recommendation and for trusting Irwin Mitchell with your claim. We wish you all the very best for the future.
Kind regards
Shelley
Client Experience Expert
We engage Erwinmitchell when our son…
We engage Erwinmitchell when our son was in road accident he had brain damage and multiple fractures .nothing was to much trouble for the team dealing with our case always there when we needed advice guiding us through every procedure and keeping us informed at every stage. I would recommend the people at Erwinmitchell to anyone,if you ever have the miss fortune to have a family member put in this predicament. We can't THANK these people enough
30 April 2025
Unprompted review
Reply from Irwin Mitchell
Good afternoon Graham & Jackie,
Thank you for taking the time to share your experience and for your kind words.
We’re so sorry that your family had to go through such a difficult and distressing situation, but we’re pleased that our team at Irwin Mitchell was able to support you throughout your son’s claim.
Your comments about the guidance, availability, and care shown by the team mean a great deal to us.
We’ll be sure to pass your thanks on to everyone involved.
Thank you again for your recommendation and for placing your trust in Irwin Mitchell and please do not hesitate to contact us again should you need any further legal assistance in the future.
Kind regards
Tracey Wattam
Client Experience Expert
Karolis Rencys handling of my bamboo claim
Karolis did an excellent job of very articulate and precise communication to my neighbours and us. He took the trouble to do extra research into their claims and disproved them. My daughter mentioned to me that she was very impressed with his professionalism.
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon David,
Thank you for taking the time to share your feedback.
We’re delighted to hear about your positive experience with Irwin Mitchell and the support you received from Karolis.
Your comments about his clear communication, attention to detail, and thorough approach to addressing your neighbours’ claims are greatly appreciated.
It’s also wonderful to hear that his professionalism made a strong impression on your family.
We’ll be sure to pass your kind words on to Karolis and the wider team.
Thank you again for your review.
Please do not hesitate to contact us again should you need any further legal assistance in the future.
Kind regards
Tracey Wattam
Client Experience Expert
Ms Casey Foden of Irwin Mitchell - Fantastic Experience from Start to Finish
Following the recent settlement of my father’s legal claim regarding pleural plaques we wanted to share our appreciation for the superb service we received from Ms Casey Foden of Irwin Mitchell.
We cannot thank Casey enough for the support, care, kindness, honesty and professionalism shown to us throughout our claim.
Casey showed great knowledge and professionalism at every stage of the legal process. Casey Foden explained all paperwork to us very clearly, kept us fully informed at every stage and answered all our queries, however small, clearly so that we were totally reassured at all times.
Casey guided us throughout every stage of the legal process with knowledge, honesty and sensitivity not to mention patience.
Casey ensured that communication was always prompt, very straightforward and easy to understand for both me and my elderly parents.
Casey Foden handled our case with efficiency, professionalism, kindness and genuine care throughout the legal process from beginning to end.
Casey Foden ensured the final outcome of our legal claim was very positive and we would like to fully recognise the effort and expertise that Casey put into our claim to achieve this.
We would highly recommend Casey Foden to anyone needing to put their faith in an extremely trustworthy, caring, expert and professional lawyer.
28 April 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon Hayley,
Thank you very much for taking the time to share such detailed and thoughtful feedback.
We’re delighted to hear about your positive experience with Irwin Mitchell and the support you received from Casey throughout your father’s claim.
Your comments about her professionalism, clarity, communication, and genuine care are greatly appreciated and reflect the high standards we strive to provide.
We’ll be sure to pass your kind words on to Casey and the wider team.
Thank you again for your recommendation and for placing your trust in Irwin Mitchell and please do not hesitate to contact us again should you need any further legal assistance in the future.
Kind regards
Tracey Wattam
Client Experience Expert
Above & beyond. 5*
Within an hour of contacting Irwin Mitchell, I'd been contacted by the most appropriate party to handle my situation.
Simon was fantastic, and even though there was no jurisdiction for him to help, he went above and beyond to help connect me with a firm that could.
These guys will be my first point of call if I need a solicitor in the UK.
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Dave,
Thank you very much for taking the time to leave such a fantastic review.
We’re really pleased to hear that you were contacted so promptly and that Simon was able to support you so effectively. Even where we’re unable to act directly, we’re always keen to ensure people are guided to the right help, so it’s great to know that Simon went above and beyond to do this for you.
Your kind recommendation means a great deal to us, and we’re delighted Irwin Mitchell will be your first point of call should you need legal support in the future.
Kind regards,
James Matthews
Client Experience Expert
non fault rta
Amy Lee was professional, supportive and prompt with dealing with my case.
The advice I was given was balanced, easy to understand and the pros and cons explained clearly. I felt safe in her hands and would thoroughly recommend her.
30 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Cressida,
Thank you for taking the time to leave such a positive review. We’re pleased to hear about your experience and that Amy provided professional, supportive and prompt assistance throughout your non-fault RTA claim.
It’s great to know that the advice you received was clear, balanced and easy to understand, and that Amy took the time to explain the options available to you.
Your recommendation is very much appreciated, and we’ll be sure to pass on your kind feedback to Amy and the team.
Thank you for choosing Irwin Mitchell.
Kind regards,
James Matthews
Client Experience Expert
Fantastic from start to finish
Following the recent settlement of my legal claim regarding my late father’s death from mesothelioma, I wanted to share my appreciation for the excellent service I received.
Kerry, Simon and Vicky from the Asbestos-Related Disease team were consistently available to answer questions, provide support, and offer clear guidance throughout the process. Communication was always prompt, straightforward, and easy to understand, which was particularly important as my elderly mother was the claimant. At every stage, I felt fully informed about the options available to us.
The team handled the case with efficiency, professionalism, and genuine care, giving me confidence from start to finish. The final outcome was very positive, and I fully recognise the effort and expertise that went into achieving it.
This is the second time I have used Irwin Mitchell, and I would not hesitate to recommend them to anyone facing a similar situation.
6 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Paul,
Thank you very much for taking the time to share your experience and for your kind words.
We’re pleased to hear that you felt well supported throughout your claim and that Kerry, Simon and Vicky provided clear, timely communication and guidance during what we appreciate was a very difficult time for you and your family. Ensuring clients feel informed, supported and listened to at every stage is something we place great importance on, particularly in sensitive matters such as asbestos-related disease claims.
It’s also encouraging to know that our team’s professionalism and care gave you confidence from start to finish, and that you were pleased with the final outcome. Your recommendation and continued trust in Irwin Mitchell truly mean a great deal to us.
Thank you again for your feedback, and we wish you and your family all the very best for the future.
Kind regards,
James Matthews
Client Experience Expert
Very business like but with a personal touch
The guys at Irwin Mitchell were great from the very first call to the day I settled my claim. Even when I was frustrated they always took the time to explain the reasons behind timescales etc. I started out with Esen until she went on maternity leave but she left me in great hands with Abbie. Both really nice and often made me feel I wasn’t being a pain when I was. I would definitely recommend these guys.
29 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Evening,
Thank you for taking the time to leave your feedback.
I am really pleased we were able to keep you informed while we worked on your claim. I am sorry to hear that at times this was frustrating but thank you for working with us.
I will pass on your feedback to Esen and Abbie who will be so pleased that you'd recommend Irwin Mitchell and them going forward.
Kind Regards
Kerry
Client Experience Assistant.
Sarah Coyne (Irwin Mitchell LLC) did a FANTASTIC job for me !
Sarah Coyne (Irwin Mitchell LLC) was not my first choice as the Conveyencing Solicitor I wanted to entrust my conveyancing to ... I tried out a couple of local Essex Conveyancing solicitors first ... but their service appeared to be so lack-lustre and innefficient that I thought ... "there must be someone better !". When I got in touch with Irwin Mitchell, they followed up quickly and I never looked back ! Sarah Coyne was so comfortable and efficient to work with, I was never afraid to ask her the most trivial question or detail, she explained things so patiently ! Dealing with Sarah was like dealing with a family member, she sometimes even replied to my emails outside office hours ! Amazingly, even though "Completion Dates" are supposed to be "Written in stone" and time was short, Easter holidays, cheques to clear, and she was on holiday part of the time, Sarah made sure that that the completion of my bungalow took place on exactly the date Sarah had agreed for completion ! Thank you and well done Sarah Coyne ! I found Irwin Mitchell's professional fees and charges to be quite reasonable and competitive, considering that Irwin Mitchell is a world class firm of Solicitors, and famous too ! Thank you, Mr. Shah
20 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Mr Shah,
Thank you very much for taking the time to leave such a detailed and positive review.
We are delighted to hear about your experience working with Sarah Coyne and that she was able to provide a reassuring, responsive and efficient service throughout your conveyancing matter. It is particularly pleasing to know that Sarah’s clear communication, patience in answering questions, and commitment to meeting your agreed completion date made the process smooth for you, even with tight timescales and holiday periods involved.
Your comments about feeling comfortable and supported are especially appreciated, as we strive to ensure our clients feel confident and well-informed at every stage. We are also pleased that you found our fees to be reasonable and reflective of the service provided.
Your kind words will be shared with Sarah and the wider team, and we thank you again for trusting Irwin Mitchell with your conveyancing. We wish you every happiness in your new bungalow.
Kind regards
James Matthews
Client Experience Expert
I went with Irwin Mitchell for legal…
I went with Irwin Mitchell for legal representation at a very sad and emotional time. Maria Harvey, Jessica Wilde and the team, were amazing throughout the claim. I found the overall experience to be highly professional and efficient from the start. They had clear communication and explained step-by-step the process in the best way for me to understand. They made the entire process feel more manageable and trustworthy. What really stood out was the caring and client- focused approach. They just wanted the best professional outcome for me. Overall, I would not hesitate to recommend Irwin Mitchell.
29 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Cheryl,
Thank you very much for taking the time to share your feedback.
We’re truly sorry that you needed legal support during such a difficult and emotional period, but we’re pleased to hear that Maria Harvey, Jessica Wilde and the wider team were able to support you with professionalism, clarity and care throughout your claim. It’s especially encouraging to know that our step‑by‑step communication helped make the process feel more manageable and that our client‑focused approach stood out to you.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Maria, Jessica and the team. Thank you again for trusting Irwin Mitchell.
Kind regards,
James Matthews
Client Experience Expert
A Voice for My Son and Support for Me
I cannot thank Laura Ellacott (Irwin Mitchell LLP) and their team enough for the support, care, and professionalism they showed me throughout one of the most difficult periods of my life.
My case was deeply personal and emotionally challenging, involving the loss of my son, Lucas. From the very beginning, they treated me with compassion, respect, and understanding, while showing great knowledge and professionalism at every stage of the legal process.
They kept me informed, explained everything clearly, and always made sure I felt heard and supported. I never felt like just another case — they understood that behind the legal matter was a grieving mother seeking answers and accountability.
After more than six years of litigation, they guided me with honesty and sensitivity, helping me reach a resolution that was right for me. Their dedication, patience, and commitment never wavered.
I will always be grateful for the way they helped me fight for Lucas and for the kindness they showed me throughout. I would highly recommend Laura Ellacott to anyone needing not only an excellent solicitor, but someone who genuinely cares.
29 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Sarah
Thank you for taking the time to share your feedback.
We are sincerely grateful for your kind words regarding Laura and her team.
We appreciate you acknowledging the care, professionalism and compassion shown throughout such a deeply personal and challenging matter. Your recommendation is very much valued, and we will ensure that your feedback is passed on to Laura and the wider team.
If you require any further assistance or support in the future, please do not hesitate to contact us. Our very best wishes remain with you.
Kind Regards
Kaye Bowles
Client Experience Expert
ILR Application
Hugo was very helpful throughout my visa process and Indefinite Leave to Remain process. Quick to respond, clear instructions, and very friendly!
29 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Orlena
Thank you for taking the time to share your feedback.
We are pleased to hear that Hugo was able to support you effectively throughout your visa and Indefinite Leave to Remain process, and that you found the service responsive, clear and friendly.
We will be sure to pass your comments on to Hugo.
Should you require any further assistance in the future, please do not hesitate to contact us again.
Kind Regards
Kaye Bowles
Client Experience Expert
A good service with expertise in…
A good service with expertise in medical negligence. I enlisted this company in 2023 until today 29/4/2026.i am very satisfied with the hard work of Ms. ROSIE TEAGLE and her team of dedicated solicitors who kept me informed every step of the way. Brilliant work.!
29 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Morning Hilarie
Thank you for taking the time to share your feedback.
We are pleased to hear that you were satisfied with the service provided and with the expertise of our medical negligence team throughout your case.
We are particularly grateful for your kind comments regarding Rosie Teagle and her team, and we will ensure your review is forwarded on to them. It is encouraging to know that you felt well informed and supported during the process.
Should you require any further assistance or have any additional queries in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Road Traffic Accident Claim
Lauren Haas of Irwin Mitchell acted on my behalf following a road traffic accident in which I suffered a severe injury.
Lauren kept me informed at every stage of my claim. She was quick to respond and relay information from the other side and always gave a full explanation at each stage in the process.
27 April 2026
Unprompted review
Reply from Irwin Mitchell
Dear Mrs Cooper,
Thank you for taking the time to share your feedback.
We’re very pleased to hear about your positive experience with Lauren Haas following your road traffic accident, particularly during what we understand can be a very difficult time after a serious injury.
Keeping our clients informed, responding promptly, and explaining each stage of the process clearly are all central to the service we aim to provide, so it’s encouraging to know this was reflected in your experience.
We’ll be sure to pass on your kind comments to Lauren and the team. Thank you again for your review and for trusting Irwin Mitchell to support you with your claim.
Kind regards
James Matthews
Client Experience Expert
The experience I received was amazing
The experience I received was amazing, Flora and Emma were both very knowledgeable, always available and compassionate. They were there every step of the way which was really important to me. I would definitely recommend Irwin Mitchell to all that needed legal advice.
27 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Ann
Thank you for taking the time to leave such a positive review.
We are delighted to hear that your experience was so positive and that Flora and Emma were able to support you with their knowledge, availability and compassionate approach throughout.
We truly appreciate your recommendation and will ensure your kind feedback is passed on to both Flora and Emma.
Should you require any further assistance in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Feed back for Irwin Mitchell
Many thanks to Sophie Evans at Irwin Mitchell for all her help on this matter. Which presented many challenges primarily from the landlords of the property being sold.
28 April 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Ian
Thank you for taking the time to leave your feedback.
We are pleased to hear of your positive experience and will ensure your kind comments are passed on to Sophie Evans.
We appreciate you recognising her efforts in managing what sounds to have been a challenging matter.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
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