Delivery was on time & the courier lady was very pleasant. Flowers were beautifully arranged & now seven days on are still blooming,although the roses are starting to dry out. All in All a great exp... See more
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Review summary
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Reviews shaping this summary
Flowers delivered for my dad's birthday was my 2nd Interflora delivery this year. 1st was for Mothering Sunday. Both deliveries were LOVELY and very well received. Huge thanks to Stems in Cambourne. T... See more
The flowers that my wife received were so beautiful, they were fresh and wonderfully presented. It put a big smile on her face and that was the whole point. I don’t get flowers anywhere else than In... See more
Hi i’ve used Interflora many times now & never once have i felt disappointed with the flowers, the condition / health is always top notch & look amazing…!!!!! 10/10 for every part of the service yo... See more
Company details
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151K reviews
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Engaging customer support
Engaging customer support who did their very best to resolve the problem. One post code two different addresses!!
25 May 2026
Service great
Service great. Delivered when booked. Unfortunately the size of flowers was very disappointing
28 May 2026
Great service
Great service. The address destination was amended and flowers arrived on time .
28 May 2026
Would highly recommend Kanes Quality…
Would highly recommend Kanes Quality Florist. An absolute pleasure to deal with!
25 May 2026
Flowers were received as promised and…
Flowers were received as promised and my mother in law loved them
19 May 2026
The flowers that my wife received were…
The flowers that my wife received were so beautiful, they were fresh and wonderfully presented.
It put a big smile on her face and that was the whole point.
I don’t get flowers anywhere else than Interflora, quality is quality.
24 May 2026
There's such a lovely choice of flowers.
I always use this company as there's such a good choice of flowers, I like the fact that they keep me up to date with the time of delivery, and even send me a photo of the flowers on the recipient's doorstep, which is very useful.
28 May 2026
The flowers were excellent
The flowers were excellent, the florist was excellent but the rest of the experience was not, it took 3 days to get into and work your site.you charged me £7.50 for delivery after I had paid a one off fee for free deliveries. I could only contact you through the florist who were excellent. I received a call back from you but it felt like I was talking to a computer and I still do not know if or when I might receive my £7.50 delivery charge back, you used to be so good what happened!
28 May 2026
Wrote a review of them last week…
Wrote a review of them last week stating I was opted out of marketing, if you go and view it the response was that someone was looking into it and confirmed they had removed me from me from marketing, I have just received yet another email asking me to review the order. I have a screenshot of the email if someone wants to see it. Or I can forward the email
29 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ordered flowers for my Father’s funeral…
[This was 1* review initially]
Ordered flowers for my Father’s funeral at 10am on 29 May to be delivered to our home. Had a message from Bloomsbury Flowers to say they would be delivered between noon and 1pm. By then we will be at the wake. Trusted on a difficult day and they failed miserably
Update: Just home. Flowers left with neighbour and are actually very nice and very good value.
Update: Jade from Interflora has been excellent and has immediately refunded the costs.
29 May 2026
Unprompted review
Reply from Interflora UK
Hello Timothy, I'm truly sorry you have been let down on this very important day. I've reached out to you via email to discuss this further. Warm Regards, Jade
Flowers arrived in perfect condition
I made my online order 2 days before arrival of flowers, they arrived on time & within the delivery time stated on my email. Flowers arrived in perfect conditon.
The only small criticism is the instructions that came with the flowers were confusing for my elderly parent.
The instructions were not visible at first they were opened & placed in a vase. It was not until the wrapping etc was being disposed of the instructions were found
25 May 2026
Flowers delivered for my dad's birthday…
Flowers delivered for my dad's birthday was my 2nd Interflora delivery this year. 1st was for Mothering Sunday. Both deliveries were LOVELY and very well received. Huge thanks to Stems in Cambourne. The hand written cards are a super nice touch. Me being able to do this from Norway, where I live, feels very special. Not too long until I visit them in Cornwall again.
28 May 2026
Affordable and excellent collection of…
Affordable and excellent collection of flowers sent to Kansas from UK
25 May 2026
Amazing service
Amazing service
Absolutely fabulous bouquet
Perfect timing
5 stars all the way
28 May 2026
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