IPM Ltd Reviews 

Prompt response and documents supplied as requested.

We unfortunately came across this company by proxy.
They took over management of a building we were already involved in. By taking over from the previous co. Our issue is with the extortionate charges they are raising!! For one bedroom apartment. They’ve service charges in 2022 .increased from £1120.00 per year to £5200.00 per year this year this years increase is a little over 40% on last year.
There’s no explanation as to why
These charges are so high.
We’ve tried to speak with them.
Phone email letter.
No reply. Other than to receive further warning letters to pay !!
To explain there expecting us to pay a further approx £10000.00 on top of last years costs. Which is in advance of course!!
So how does that work. !!
They haven’t reached the end of the chargeable period yet.
But the charges have gone up 40% !!

This company are nothing but
A gang Robxxxs.

Does anybody know of a forum
On this company’s activity??

Absolute cowboys - how they are legally allowed to run is beyond me. Believe the bad reviews and this is simply a snapshot. We had a terrible experience as they failed time and time again to address an issue in our apartment. Gaslit us, ignored us and only responded when we posted a review elsewhere! Thank god we are no longer having to deal with them.

Their day will come as the corruption, shady practices and service provision is unearthed. This company needs a full on exposé which can’t come soon enough.

Hannah is a credit to your Company after she helped my Son with learning difficulties resolve a parking issue with a very positive outcome. Due to Hannahs intervention in the matter, my sons stress has disappeared and he will be forever grateful.

awful company - had faeces and urine leaking into our room for 10 months with no response from inspired

Awful company do NOT use them - especially for building contracting. Their builders use disgusting language, cat call female residents, start work BEFORE 8am, play music really loudly before 8am. Do not use these are your contractors if you want people to stay in your building, as people are moving out in droves due to the unprofessionalism of this company and their contractors.

I found IPM really helpful, I had issues with the communal door into our block which could cause a security issue, they sent a engineer the same day and the issue was fixed straight away. Thankyou for you speedy response.

The review is specifically relating to Hollie Egan, the new property manager for my block at IPM. She has already shown that she is very caring, efficient, conscientious and pro-active and that she will go the extra mile to help, and sort problems out.

I have several properties managed by IPM and the property managers overseeing these are consistently efficient, Always helpful with a strong sense of sincerity and understanding. definitely recommend.

Very helpful, we’re able to sort out issues we were having quickly!

We had a For Sale sign that had been up for 5 months and it’s a big thank you to Dom and Kath for calling the estate agent and getting it taken away

I want to recognise the great service that Sue has provided for the residents of Roberts House. It’s reassuring to know that the building is managed with such professionalism and efficiency. Her attention to residents’ concerns and dedication to maintaining a safe environment do not go unnoticed. Thanks again for her great help.

Awful company, they are not reliable at all. They charge incredibly high service charges and provide a truly horrible service.

They are working with dodgy contractors who do not carry out repairs properly, they are slow to respond and incredibly inefficient. How they can justify charging such high rates for an awful service is ridiculous.

We would be so much better off with no property management company at all. On top of their awful service they have also subcontracted some of their property management work to ANOTHER property management company, which means we now receive two bills for our service charge from IPM and a second property management company.

All they do is exploit leaseholders.

Have been trying to contact them for the past week and have sent three emails (the third directly to my property manager) and no replies. also called today to be advised I'll get called back within 24 hours. Will wait until 10am tomorrow (24th Hour) and update this review if I get a call.

They are quick to email when they require payments for service charge etc. after sending the bills late in the year and then expecting 1000's to be paid just like that!!!

I have an issue that involves a neighbouring flat and the landlord is asking for compensation for delays in getting the matter sorted.

I can't respond to the letting agent until I get a reply from IPM UK. What are their staff getting paid for????

Our building has been managed by IPM for some time, the communication used to be bad and slow we didn't get calls back, emails were ignored, costs were not fully explained and charges seemed to keep increasing but since Mr Gee has taken over he has explained in detail costs relating to our building, has always been able to speak to or calls me back to discuss ongoing issues, even emailing late in the evening to update on where he has got to with contractors to complete jobs. He is a valuable asset to the company

Brilliant management company, never had an issue with them. Any problems I’ve had have always been fixed quickly!

Always helpful
They went out of there way to get us the information we needed.

Still waiting for a response to an email 6 weeks later. I will keep posting 1 star review until this company starts doing what they charge us £4000 a year to do. They can add as many fake reviews as they like to bolster their numbers. The fake ones are easy to spot.

I am only giving it one star since I cannot do any lower. This is by far the worst agency I have ever dealt with. Impossible to reach out to, on any channel, for weeks and months.
Completely inactive on the management side.
It looks like the Ombudsman and legal action are the only viable alternative.

This is a very bad property management company. Everyone in my building is disappointed with their dodgy behaviour of not being clear with the charges and not replying to emails.
I'm sorry if you are one of their victims.