We have been with IMH for over 4 years and have never had any problems. The support is always top-notch! Jamie F with Solutions was a lifesaver when we upgraded our dedicated server. He made the trans... See more
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Review summary
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What people talk about most
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I've been with InMotion Hosting for a while now, and their support team continues to impress me. Every time I've reached out, whether through live chat or a support ticket, the response has been fast,... See more
Company replied
I just love this web host service. Customer service is always helpful, informative, patient and kind. And my problems always get solved. Sometimes I even get a lesson in how to solve them myself going... See more
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The staff had always been very helpful. I have dealt with them on many occasions in the last 6-7 years, whenever I needed help or advice regarding anything related to the hosting. Every issue or query... See more
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Company details
About InMotion Hosting
Written by the company
InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs.
Performance-First Infrastructure:
Every solution we offer runs on fast, reliable, and scalable architecture, powered by our proprietary UltraStack server configuration. This platform is purpose-built for speed, stability, and resource efficiency—so your sites stay online, load quickly, and scale as your traffic grows.
Real Human Support:
When you need help, you’ll talk to a real person—no scripts, no chatbots. Our in-house support team is available 24/7/365 and includes trained experts in WordPress, cPanel, Linux, server management, and more.
Strategic Partnership:
We don’t just host your website—we help you build, secure, and optimize it. Our white glove managed hosting includes server tuning, Core Web Vitals optimization, custom software installation, and 24/7 expert human support to meet your business goals.
InMotion Hosting is more than a web host—we’re the trusted infrastructure partner for businesses that demand more. If your website drives your business, we’ll help you move faster, scale smarter, and stay secure.
Get Everything Your Website Needs to Scale
Written by the company
- Hosting Tools for Professionals
- Take your productivity to the next level and experience a web hosting platform that allows you to create websites fast. With our easy-to-use tools and business-ready features, you'll be able to scale your business quickly.
- 24x7 Expert Human Support
- Every day we delight our customers with friendly service that is readily available, expert and effective. We work 24/7 to make sure your web hosting is fast, safe, and secure. Our mission is to make sure you are 100% satisfied with our products and customer service.
100% Satisfaction Guarantee
Industry-Leading Money-Back Guarantee
We stand behind our products and customer service. We guarantee that you will always get reliable hosting, helpful support and professional service. Our industry-leading 90-Day Money-Back Guarantee allows you to have peace of mind and to try our services risk-free.
Terms and restrictions apply. 90-day money-back guarantee is available on certain hosting plans and term lengths. Money-back guarantee does not apply to addons, domains, or professional services.
Contact info
2 Constitution Drive, 23462, Virginia Beach, United States
- +1-757-416-6575
- www.inmotionhosting.com
Agency Partner Program
4.5
Excellent
3K reviews
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Quick, professional and friendly support
Quick, professional and friendly support - fast problem solving
2 April 2026
Unprompted review
Reply from InMotion Hosting
We appreciate your positive feedback and are so happy we provided quick, professional support and resolved your problem fast. Thank you.
Jana T. - Brand Ambassador
Perfect support anytime
6 April 2026
Unprompted review
Reply from InMotion Hosting
Thanks for the perfect review. We appreciate it.
Jana T. - Brand Ambassador
A GREAT level of support…
InMotion offer a great level of support included in the price. I recently had an issue with #hackers / bots trying to gain entry and the Tech team offered me some advice which was simple to implement and gave me a MUCH higher level of security at no additional cost. Nice one!
3 April 2026
Unprompted review
Reply from InMotion Hosting
Steve,
We're happy to hear that our support team was able to provide valuable assistance and improve your security! We appreciate you bringing this to our attention and for your positive feedback.
Jana T. - Brand Ambassador
I usually get with experience
I usually get with experience, but this time it was a little bit different
They kept transferring me from one department, the other
22 March 2026
Reply from InMotion Hosting
We appreciate your feedback and are sorry you experienced multiple transfers. We will review our processes to improve the customer experience.
Jana T. - Brand Ambassador
InMotion provides skilled
InMotion provides skilled, highly professional support.
1 April 2026
Unprompted review
Reply from InMotion Hosting
We appreciate you taking the time to share your positive experience with our support team and their high level of skill.
Jana T. - Brand Ambassador
Nusrat
Nusrat, our web designer, was really friendly and explained everything clearly. Our website came out fantastic! I would definitely recommend you guys for your web designing services.
3 April 2026
Unprompted review
Reply from InMotion Hosting
Eric,
We're happy to hear that our web designer was friendly and clear. It's great your website came out fantastic! We appreciate your recommendation for our services.
Jana T. - Brand Ambassador
Reply from InMotion Hosting
James,
We're happy to hear that you find our system easy to navigate and appreciate our tech support. Thank you for your feedback!
Jana T. - Brand Ambassador
I let you know already that Ian and…
I let you know already that Ian and Talida did wonderful service to me who has been with you almost a couple of decades...
I am an 85 years of old man who started using modems to communicate with many who use new PCs and designed websites using XE program. And so I need to maintain those few XE program run websites until I expire to go to the other world.
But now you suggested to upgrade my site with WordPress and CouldFlare, and I set up now in this old age the WordPress at ////// with the help of AIs, and Gemini remembers the day I started using PCs with FidoNet and Seadog program before e-mail and www came about. It was quite an emotional time for me. Especially Ian and Talida knew my need and set up PHP usage on my account v8.4 for WordPress and the rest 3 websites with V 5.6. I am very grateful for their understanding of my needs and gratified me with their super knowledges. I live now with a meager SS benefit and don't try to make some money off me offering further service on my new venture with WordPress.
Thanks!
2 April 2026
Unprompted review
Reply from InMotion Hosting
Richard,
We appreciate your long-term patronage and are so glad that you received wonderful support. It's great to hear that the assistance with PHP versions met your specific needs for your websites. We value your feedback and thank you for sharing your experience.
Jana T. - Brand Ambassador
Quick response
Quick response, efficient resolution, friendly communication.
31 March 2026
Unprompted review
Reply from InMotion Hosting
Michael,
We're happy to hear that our team provided you with friendly and efficient support. Thank you for your positive feedback!
Jana T. - Brand Ambassador
I loved the quick response and specific…
I loved the quick response and specific query understanding
1 April 2026
Unprompted review
Reply from InMotion Hosting
We're love seeing this review! Thank you for your sharing your positive feedback.
Jana T. - Brand Ambassador
Normally
Normally, I do not have a 5-star experience with InMotion Hosting. It usually takes hours to fix the simplest things, but not today. Today I had Taliea, and she is a SUPER STAR. She wised through the fixes like it was elementary, and I could not be happier. She even gave me great tips that no one had ever shown me over the YEARS I have been with them. Somebody give her a raise.
1 April 2026
Unprompted review
Reply from InMotion Hosting
Tresa,
We're happy to hear that you had such a positive experience! They should all be exceptional.
We appreciate you bringing this to our attention that this is not always the case. It's great to know that one of our team members provided exceptional support and helpful tips. We'll be sure to recognize their outstanding service. Thanks for your feedback!
Jana T. - Brand Ambassador
Very patient tech support
I spoke to two different tech support people. They were both extremely patient and tolerant of my lack of knowledge. Very professional and friendly.
Thanks
20 March 2026
Unprompted review
Reply from InMotion Hosting
Richard,
We appreciate you taking the time to share your feedback. We're happy to hear that our team members were patient, professional, and helpful during your interactions with them.
Jana T. - Brand Ambassador
Trastfull and quality support
Trastfull and quality support. I Am happy with provided service.
30 March 2026
Unprompted review
Reply from InMotion Hosting
Mila,
We are happy to hear that you are satisfied with the quality support you received. Thank you for your positive feedback.
Jana T. - Brand Ambassador
Grateful for Maitrey and InMotion’s support
I do not leave reviews often, but Maitrey and InMotion Hosting’s Hacked Website Repair Service team really helped us through a difficult situation. Our site had been repeatedly hacked, and it was challenging to fully identify and remove the root cause.
Maitrey was patient, knowledgeable, and persistent throughout the process. He helped restore the site from a clean backup, remove the viruses and malware, and finally close the security hole that was causing the issue.
I really appreciated his expertise and support.
30 March 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that the team provided valuable support during a challenging situation with your website. We appreciate you acknowledging their patience, knowledge, and persistence in resolving the security issues. Thank you for your positive feedback.
Jana T. - Brand Ambassador
Well handled
I had to wait about 15 minutes as anticipated by the system queue. Once the agent was on board the call was fluid and the trouble shooting on target to have the issue resolve.
25 March 2026
Unprompted review
Reply from InMotion Hosting
Luis,
We appreciate you sharing your experience. We're happy to hear that the agent resolved the issue efficiently after the wait. Thank you for your feedback!
Jana T. - Brand Ambassador
Great service in general
Great service in general. Support it's very variable, you can get a super customer oriented agent, however, not all the team members have that attitude present. Tim E. was amazing, got in charge of the situation and helped me to solve it in the first interaction (not for all interactions). Tim rules!!!
25 March 2026
Unprompted review
Reply from InMotion Hosting
We appreciate your feedback. We're glad you enjoyed the overall service and that one of our team members provided excellent support. We'll address your concerns to ensure a consistently positive experience.
Jana T. - Brand Ambassador
Inmotion tech support was amazingly…
Inmotion tech support was amazingly quick and spot on in resolving my email preserving domain pointing task.
26 March 2026
Unprompted review
Reply from InMotion Hosting
Andrew,
We're happy to hear that our tech support swiftly and accurately resolved your domain pointing task. Thank you for the positive feedback!
Jana T. - Brand Ambassador
Taliea B
Taliea B. was so accommodating, and she is knowledgeable about what I requested her to help me with.
24 March 2026
Unprompted review
Reply from InMotion Hosting
Marcelino,
We're happy to hear that our team member was so helpful and knowledgeable in assisting you. We appreciate you taking the time to share your positive experience!
Jana T. - Brand Ambassador
InMotion Hosting has excellent customer…
InMotion Hosting has excellent customer service which is beyond refreshing! My hold time was minimal helping to ease my anxiety especially when it comes to my company website. The representative was knowledgable, patient, and efficient. He was able to change a few things on our site to get it back up running and fast. Thank you so much.
24 March 2026
Unprompted review
Reply from InMotion Hosting
Thanks for taking the time to leave this refreshing review! We're happy to hear that our customer service eased your concerns. It's great to know the representative was knowledgeable, patient, and efficient in getting your website running fast again.
Jana T. - Brand Ambassador
Inmotion Hosing's support is…
Inmotion Hosing's support is exceptional; their team is highly trained and extremely helpful. For anyone in search of hosting services, Inmotion Hosting is one of the top choice.
25 March 2026
Unprompted review
Reply from InMotion Hosting
It's always nice to hear when our customers find our support team extremely helpful. Thanks for recommending us as a top choice for hosting services!
Jana T. - Brand Ambassador
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