Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
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Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
A really helpful company with real people answering emails and sorting out questions without delay! I had a custom shirt printed, which was expertly done. A very positive customer experience. Very p... See more
I'd ordered from another supplier and had been disappointed, then I ordered from Inktheadable and found them faster and friendlier. But even more than that, I'd ordered the wrong size and while they... See more
So I have just started by business, have never had my logo Embroidered so I submitted my request which was too complex. I received correspondence from Em at Inkthreadable. Several emails later my Logo... See more
UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.
Units 1-2, Blackburn Business Park, Hutton Street,, BB1 3BY, Blackburn, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 24 hours
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I’m so glad I included an additional organic line via Inkthreadable company in my shop. Their prints are great and the customer service excellent. Anytime I have a query, they respond fast, usually the same day, which is so important when dealing with customers requests on my side. Recently, I had an issue when my customer received a garment which didn’t fit the measurement charts. Em and their team helped me to resolve this. After providing photos, Em arranged an instant reprint for free. I’m very happy with their service and will use them more in my shop.
Big shame. Promised so much with a great collection of Stanley/Stella organic clothes. Embroidery was in different places each time (3 times) and different to the print location for the same template. Brand new embroided tshirt turned up frayed too. Lovely customer service but didn't resolve at all, they said it was done by humans and there margin for error is quite high in terms of placement. Will look elsewhere for an alternative POD company now.
It was the first time I had used Inkthreadable and I had a panic as to whether I had correctly made my order and emailed to cancel order. Em to the rescue, checked that I would still receive my item after Em confirmed that the order was perfectly fine....phew. Thanks Em for the fantastic customer service.
Great range of products and excellent customer service. Highly recommend.
Great customer service.
Answered all my questions, which were alot within a day.
very helpful 10 out of 10.
Easy to use website for all my printing needs. Highly recommend 🌟🌟🌟🌟🌟
Incredible experience again from Inkthreadable. Shirts turned up super quick, excellent quality for what I need, and shout out to Em for being awesome !
Would 100% recommend .
Great customer service by Em on Inkthreadable, fast response and very understanding and helpful. Will be using again.
Absolutely outstanding service from Inkthreadable. I've set up 2 Etsy shops and a Shopify shop over the last 2 months, all have the Inkthreadable print on demand integration set up and have worked amazingly well. The integration is really easy to set up and takes all the hassle out of placing orders, holding stock, and cash flow is improved as I don't have to invest in stock. I've had to contact inkthreadable twice with regards to issues I've had (not issues caused by Inkthreadable) and the customer service I have received has been first class, both times I dealt with Em, and they were so quick and efficient at getting back to me and dealing with the issue promptly, and in a lovely friendly and professional way. The quality of the Tshirts and the printing is awesome too, and the quality of the T-shirts are amazing, I had received samples from a few other companies before coming to inkthreadable and the quality just didn't meet my standards. I fully recomend Inkthreadable 🖤
The world of POD is never completely perfect, it takes time, trial, experimentation and education. It's inevitable that sometimes things don't quite go to plan.
So when considering Print On Demand providers, this is where the great ones separate themselves from the average ones; and InkThreadable are always there to assist you with production optimisations, printing issues and customer replacements.
Their prices are competitive and the product selections good (not perfect I'd certainly like a broader product selection) and most of the time they have a great set of options to work with.
I'm looking forward to my continued business journey with InkThreadable.
Quality of print has been really impressive so far. Tried a few POD suppliers, and this is consistently the best I've found. Em has been really helpful too.
Choosing Inkthreadable last year has truly proven to be the right decision. The quality of the garments is genuinely high-end — luxury feel — and the print quality is consistently outstanding. This is exactly the level of finish we expect for our brand, and it’s something our customers will absolutely appreciate.
We’ve worked with the big names before — Printful, Printify, etc. — but the difference is clear. They simply cannot compare when it comes to colour depth, print quality, and overall consistency that Inkthreadable delivers.
A special mention to customer service: Em, Ashley, Amy — you are wonderful. Patient, helpful, and always professional, which honestly makes such a difference when building a brand.
One small piece of advice to anyone new: if you have questions, read the Help section — everything is clearly explained 😅
Inkthreadable, Happy New Year. Thank you — we’re very pleased to have you as part of our journey.
I always have a great experience with Inkthreadable - whenever there's been print/order issues (which is rare anyway), they're quick to sort with no hesitation. Lovely staff, great service. They're all fab, but special thanks to Em on this occasion!
Em is so helpful she has helped me a few times with orders that were not right and rectified them right away.
Em at ink threadable answered my questions really quickly.
I came across Inkthreadable while looking for branded work clothing and was immediately impressed by the functionality of their website. After working on my designs, I had a few questions and reached out to customer support - and they excelled here too.
Em in customer care has been fantastic: prompt, friendly, and incredibly helpful, even going as far as sourcing and customising specific items that are not listed on the website.
The first batch of items arrived today with quick delivery, and they did not disappoint. I will definitely be using Inkthreadable as my first choice for branded gear going forward.
My experience with Inkthreadable has been very impressive so far. There was an issue with one of my products during printing, and instead of sending it out anyway like many manufacturers do, they informed me right away and gave me time to fix it. Their support team was polite, patient, and made sure everything was clear before ending the conversation. Overall, it’s been a great experience working with them
Em from inkthreadable gave tremendous customer service. I had asked her to keep me up to date with delivery and she did. It arrived ahead of schedule and overrall happy with the purchase.
Great quality product, delivered on time. Fantastic customer service by Em.
Great service and all my questions answered straight away
Staff are absolutely amazing! Em was super helpful and within an hour i had purchased my first samples!
Fantastic work.
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